GM has issued a product recall for certain examples of the 2020 Cadillac XT5 and 2021 Cadillac XT5 due to an issue related to the luxury crossover’s rearview camera.
The problem: affected vehicles fitted with the optional Surround Vision feature may have a rearview camera that fails to work or functions intermittently due to coaxial cable connectors being improperly crimped.
The hazards:Â drivers won’t be able to use the rearview camera while backing the vehicle up, potentially increasing the risk to hit an object/person.
The fix: dealers will replace the coaxial cables free of charge.
Affected components: rearview camera.
Affected vehicles:
- 2020 Cadillac XT5
- 2021 Cadillac XT5
- 2020 Cadillac XT6
- 2021 Cadillac XT6
- 2020 GMC Acadia
- 2021 GMC Acadia
Number of affected vehicles: there are 95,231 vehicles believed to have this issue.
Owners should: owners of affected vehicles will be contacted by GM with instructions on how to proceed. If owners are unsure whether or not their vehicle is affected by this recall action, they can visit my.gm.com/recalls and type in their VIN to see any open recalls that may be active on it. Affected owners can also reach out to Cadillac directly using the contact information included below.
Contacts:
- GM recall number: N222378380
- Cadillac Customer Service: 1-800-458-8006
- NHTSA Campaign Number: 22V709000
As a reminder, the Cadillac XT5 is offered with two powertrain options. The turbocharged 2.0L I4 LSY gasoline engine, rated at 235 horsepower and 258 pound-feet of torque, is standard on Luxury and Premium Luxury trim levels. Models with this engine wear the 350T badge on the liftgate. Meanwhile, the naturally aspirated 3.6L V6 LGX gasoline engine, rated at 310 horsepower and 271 pound-feet of torque, is optional on the Premium Luxury trim level and standard on the Sport trim. These models can be identified by the 400 badge on the liftgate.
Underneath, the Caddy rides on the GM C1 platform. XT5 production for North American markets takes place at the GM Spring Hill plant in Tennessee. The 2023 Cadillac XT5 began rolling off the assembly line on June 10th, 2022.
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Comments
Bought a 2020 XT6 Platinum on October 5th but still can’t take delivery because of this stupid recall. Hurry up already.
I have a 2022 xt5 with a FAULTY REAR CAMERA. IS THIS PART OF THE RECALL?
Why is the fix for the faulty rear camera taking so long? Many cannot complete purchase transaction until the camera’s are fixed. What is GM’s best estimate for a solution?
I also have a 2022 XT5 with a faulty rear camera. Also know of another 2022 the same.