Cadillac XT4 sales decreased in the United States and Mexico while increasing in Canada during the third quarter of 2020.
Cadillac XT4 Sales - Q3 2020 - United States
In the United States, Cadillac XT4 deliveries totaled 6,345 units in Q3 2020, a decrease of about 29 percent compared to 8,986 units sold in Q3 2019.In the first nine months of the year, XT4 sales decreased about 33 percent to 15,485 units.
| MODEL | Q3 2020 / Q3 2019 | Q3 2020 | Q3 2019 | YTD 2020 / YTD 2019 | YTD 2020 | YTD 2019 |
|---|---|---|---|---|---|---|
| XT4 | -29.39% | 6,345 | 8,986 | -32.94% | 15,485 | 23,092 |
Cadillac XT4 Sales - Q3 2020 - Canada
In Canada, Cadillac XT4 deliveries totaled 1,159 units in Q3 2020, an increase of about 29 percent compared to 896 units sold in Q3 2019.In the first nine months of the year, XT4 sales increased about 2 percent to 2,503 units.
| MODEL | Q3 2020 / Q3 2019 | Q3 2020 | Q3 2019 | YTD 2020 / YTD 2019 | YTD 2020 | YTD 2019 |
|---|---|---|---|---|---|---|
| XT4 | +29.35% | 1,159 | 896 | +2.00% | 2,503 | 2,454 |
Cadillac XT4 Sales - Q3 2020 - Mexico
In Mexico, Cadillac XT4 deliveries totaled 104 units in Q3 2020, a decrease of about 6 percent compared to 111 units sold in Q3 2019.In the first nine months of the year, XT4 sales decreased about 29 percent to 235 units.
| MODEL | Q3 2020 / Q3 2019 | Q3 2020 | Q3 2019 | YTD 2020 / YTD 2019 | YTD 2020 | YTD 2019 |
|---|---|---|---|---|---|---|
| XT4 | -6.31% | 104 | 111 | -28.79% | 235 | 330 |
Competitive Sales Comparison (U.S.)
Cadillac XT4 sales performance places the XT4 in seventh place in its segment, which was led by the Mercedes-Benz GLA-Class and GLB-Class – which are the same vehicle with different bodies – as well as the Acura RDX. The GLA and GLB had a cumulative 15,902 deliveries, taking first place in the segment, while the RDX had 15,038 deliveries for a second place finish. The Lexus NX came in third place with 13,529 sales, followed by the XT4’s corporate cousin, the Buick Envision (see Buick Envision sales) in fourth place with 11,655 deliveries.
Fifth place went to new Audi Q3 and sixth place was claimed by the new Lincoln Corsair (see Lincoln Corsair sales). The Cadillac XT4 placed seventh, outselling the BMW X1 and X2 – which, much like the aforementioned Mercedes-Benz models, are the same vehicle with different bodies. The Bimmers had a combined 5,395 deliveries. The now-discontinued Infiniti QX30 came in last place with a mere 13 deliveries.
Sales Numbers - Luxury C-Segment Crossovers - Q3 2020 - United States
| MODEL | Q3 20 / Q3 19 | Q3 20 | Q3 19 | Q3 20 SHARE | Q3 19 SHARE | YTD 20 / YTD 19 | YTD 20 | YTD 19 |
|---|---|---|---|---|---|---|---|---|
| MERCEDES-BENZ GLA-CLASS | +92.19% | 8,712 | 4,533 | 11% | 7% | +9.11% | 16,509 | 15,131 |
| MERCEDES-BENZ GLB-CLASS | * | 7,190 | * | 9% | 0% | * | 18,709 | 0 |
| ACURA RDX | +1.77% | 15,038 | 14,777 | 18% | 21% | -15.95% | 37,788 | 44,958 |
| LEXUS NX | +2.51% | 13,529 | 13,198 | 16% | 19% | -10.34% | 35,929 | 40,074 |
| BUICK ENVISION | +44.10% | 11,655 | 8,088 | 14% | 12% | +6.52% | 26,468 | 24,849 |
| AUDI Q3 | +29.67% | 7,333 | 5,655 | 9% | 8% | +184.21% | 17,300 | 6,087 |
| LINCOLN CORSAIR | +7.99% | 7,044 | 6,523 | 9% | 9% | -0.49% | 18,177 | 18,266 |
| CADILLAC XT4 | -29.39% | 6,345 | 8,986 | 8% | 13% | -32.94% | 15,485 | 23,092 |
| BMW X1 | -19.70% | 3,643 | 4,537 | 4% | 7% | -20.44% | 10,083 | 12,673 |
| BMW X2 | -30.28% | 1,752 | 2,513 | 2% | 4% | -30.34% | 5,806 | 8,335 |
| INFINITI QX30 | -97.74% | 13 | 576 | 0% | 1% | -95.17% | 146 | 3,025 |
| TOTAL | +18.55% | 82,254 | 69,386 | +3.01% | 202,400 | 196,490 |
From a segment share standpoint, the Cadillac XT4 accounted for 8 percent share, down from 13 percent in Q3 2019. Meanwhile, the Mercedes-Benz GLA-Class and GLB-Class combined for a 20 percent share and the Acura RDX held 18 percent.
Sales Numbers - Mercedes-Benz Luxury C-Segment Crossovers - Q3 2020 - United States
| MODEL | Q3 20 / Q3 19 | Q3 20 | Q3 19 | YTD 20 / YTD 19 | YTD 20 | YTD 19 |
|---|---|---|---|---|---|---|
| MERCEDES-BENZ GLA-CLASS | +92.19% | 8,712 | 4,533 | +9.11% | 16,509 | 15,131 |
| MERCEDES-BENZ GLB-CLASS | * | 7,190 | * | * | 18,709 | 0 |
| TOTAL | +250.81% | 15,902 | 4,533 | +132.75% | 35,218 | 15,131 |
However, it’s worth noting that combining the market share of the XT4 with that of the Buick Envision gives GM a combined 18,000 deliveries for a 22 percent segment share, higher than Mercedes-Benz’s segment-leading 20 percent.
Sales Numbers - GM Luxury C-Segment Crossovers - Q3 2020 - United States
| MODEL | Q3 20 / Q3 19 | Q3 20 | Q3 19 | YTD 20 / YTD 19 | YTD 20 | YTD 19 |
|---|---|---|---|---|---|---|
| CADILLAC XT4 | -29.39% | 6,345 | 8,986 | -32.94% | 15,485 | 23,092 |
| BUICK ENVISION | +44.10% | 11,655 | 8,088 | +6.52% | 26,468 | 24,849 |
| TOTAL | +5.42% | 18,000 | 17,074 | -12.49% | 41,953 | 47,941 |
The luxury C-crossover segment expanded nearly 19 percent to 82,254 units in Q3 2020, meaning that the 29 percent drop in XT4 sales during the quarter was much steeper than the segment average.
The GM Authority Take
The decline in Cadillac XT4 sales volume comes at a time when the model was just beginning to find its footing in the highly-competitive segment, gradually increasing sales volume during each quarter in 2019. The fact that the XT4’s segment share fell from 13 to 8 percent shows that it’s being outpaced by the competition.
We attribute the decline in Cadillac XT4 sales during the third quarter to the following events:
- Sub-optimal supply: COVID depleted the supply of the XT4 at dealers.
- Lower demand: stay-at-home orders stemming from the COVID-19 pandemic, along with negative impacts to the economy, resulted in lower demand during the third quarter.
That said, Cadillac XT4 sales fell much faster than the segment average. This is most likely the result of decreased supply levels, which were substantially lower than that of the competition during the quarter stemming from ongoing supply-level issues caused by the UAW strike in the fourth quarter of 2019. The labor walkout resulted in no units of the XT4 being built at the GM Fairfax plant for at least 40 days, significantly depleting inventories at the dealer level. Then, just as supply began to recover, COVID-19 resulted in about 60 days of idled production.
We expect Cadillac XT4 sales to rebound in subsequent quarters as supply at the retail level improves.
About The Numbers
- All percent change figures compared to Cadillac XT4 sales in Q3 2019, unless noted otherwise
- In the United States, there were 77 selling days in Q3 2020 and 76 selling days in Q3 2019
Available in a single configuration based on the Sport trim level. XT4 News
Refreshed 2025 Cadillac XT4 Officially Introduced In Japan
Comments
Doom, Doom!… Wait for the cellphone CEOs monologs about Cadillac needs to be ’87 Fleetwoods again to compete…
Guestt,
I love it that you think the people who loved the 87 Fleetwood , are typing this on a cell phone !!!
It might be the quality in relation in 1987 not the vehicle per say !
Have fun out there !
Not to mention that 87 cell phones were the size of an 87 Fleetwood
Yep , Ha, Ha !
Like the dealers are saying here in the drop of 150 Cadillac dealerships, the dealers buy the vehicles from GM !
When this model came out, people knew it was a flop of some sort !
FWD – only a BLAH 2.0T, and a less than Chevrolet interior for a higher price !
Yet GM toted it as a success, first as there were NONE in the world and the dealers were building supply as once again GM led them to believe that this would be a hit !!
Just like they have been doing for the last 30 years !
Now when reality sets in, and MOST the sales numbers are coming from Cadillac itself, and it being the XT5 a higher priced vehicle, no surprise here.
Add to that, soon there will be 150 less dealers and they have not ordered as GM would probably stick them with even more debt to get out.
When the smoke settles here in the next two years, will there even be a GM Cadillac in the USA ?
I doubt this XT4 will be a part of it, as again it is at this point, and only not even two years old, less of a vehicle than a lower priced Chevrolet !
Or Buick for sure !!
I still can not believe, someone or team of people at GM, thought it was a good idea to release a Cadillac onslaught of cheap junk AGAIN !!!
30 + years of this Cheap Cadillac JUNK !!
Please take your meds
Pure GM cheapness!!!!!! Lets turn Chevy,,s into Cadillac’s!!!!!! GM miss management has made the ultimate sacrifice to cheapness and homogenization to fulfill there grand goal of cutting every penny possible. There is no lower that they can go…
Cadriver or lifelongGMowner?? Sounds like the same person.
I’ve seen them in person. Seems nice and sharp. I just have to think that the buyer base for a sporty small crossover probably doesn’t look to cadillac first. They need to put super cruise in to appeal to a younger crowd.
Jake,
Ive seen them in person and have driven them.
I would say the same thing, they look nice and sharp !!
On the outside !
Yet there is just nothing except the exterior look that I like and would never buy one after driving the BLAh !
And yet it’s way nicer inside and out then that base ATS you bought.
Reality is, you’re just never going to be satisfied as you want chevy pricing with Bentley finishes.
Again GMC Fan,
Its a premium performance !!
NOT the BASE !!
and you are full of $hit if you think that XT4 interior is better !!
We will just start with one small thing and you can move the conversation !!
The ATS we own was more expensive than the XT4 of today!!!
Just the door panels alone are enough difference !! Soft in the touch points !!
NOT the cheap PLASTIC FANTASTIC of the CHEAP DUD XT4 !!!
This ATS would be twice the vehicle as the XT4 if it wasn’t a JUNK POS !!!!!!
This is what I have been trying to say !!
EVEN the CUE we love !!!, LOVE the look of the interior, it flows, touchscreen integrated into the dash !!
IT JUST NEVER WORKS, ITS JUNK POS !!!!!!
And the AWD platform of this ATS is UNBLEIVABLE !!! JUST GREAT !!!
STILL A JUNK POS !!!
Leaks on the garage floor, cant shift correctly,, but to drive !!! GREAT Handles GREAT !!
And LEAPS ABOVE this XT4 FWD cheap Chevrolet – Cadillac !
Our ATS is a POS with NO CUSTOMER SUPPORT !!!!!!!!!!
Does NOT mean the vehicle is not a GREAT model !!!!!
ITS A POS !!!
And GM does NOT GIVE A $HIT !!
Good god, who wound you up again today? lifelongGMowner, please get help.
Thanks for your input today, Dan.
My comment on the sales drop is that it could be related to the additional black plastic that the ’21 has. It is a luxury brand and I think that cheap plastic doesn’t exactly promote the brand.
Robert: I agree totally. I personally hate the black plastic on all cars (other than maybe off-road Jeeps and trucks). I don’t feel that junk should be found anywhere on a Cadillac.
Dan Berning,
When I say cheap Chevrolet ” plastic fantastic ” interior, O you jump all over me that I am wrong, every other luxury brand is just as cheap.
Yet to Robert : I agree totally. You personally hate the CHEAP ” plastic fantastic ” Chevrolet interior and you think it should be found no where near a Cadillac !
Yet here we are, a Cadillac with it you love !!
What ?
Ah, lifelongGMowner, why oh why do we have to go here? Who the heck is talking about the interior? Maybe I’m wrong and only Robert can verify this, but I believe Robert was speaking about the ugly black plastic lower body cladding ON THE OUTSIDE!!! (see, I can use all caps and !!! too). I certainly was speaking about the outside body cladding. Yet here you go jumping in and make it about the interior. So don’t comment to me on this. Ask Robert.
Robert. I was thinking more about that since I read your comment and agreed with you. Although not a luxury brand or even as luxury as Buick, Mazda is attempting to go upscale. They have the all new CX30 which is actually a nice vehicle and I feel much nicer than the CX5 to drive. However, you want to talk about black plastic cladding? OMG, Mazda thought it was a good idea to make the lower 1/3 of the entire vehicle with that and it’s just terrible. To make matters worse, most of those panels don’t match up well and the space is seldom consistent. Some time the plastic around the rear wheels rubs the rear edge of the back doors. Just a shame that these brands think that’s a good look.
Memories of the plastic resembling a guard rail Pontiac put on the lowers of their cars in the 80s and 90s. Ugly, not durable, poor fit etc.
they are too expensive for the level of interior and the only engine is a modest performing 2.0.
there’s potential here, a better dashboard and interior, perhaps an uplevel engine option or add power to what is there.
and then they are fighting high price and trim and option packaging issues GM always has. The battle here is its a small vehicle, so while competitors may be as equally ambitiously priced, people usually believe Cadillacs are larger and more comfortable. For Cadillacs if the price doesn’t match the perceived level of luxury or size, they won’t sell.
The styling is decent, can be refreshed to improve….good starter just needs to be out in the wild more. Cadillac should repackage and sell these in more volume at lower price with more kit to get these seen out there more often.
Until this country accepts that the German and Japanese brands are nothing close to what they think they are, we will see mediocre sales of vehicles like the XT4/XT5/XT6/CT4/CT5 and many Buick models. I’ve talked about this on here before as I work with Volvo and Mazda now. With my job, I’m often in Uber and Lyft vehicles and more than you would think I’m picked up in higher end cars and a lot of Japanese brands. Maybe I like my GM products, but that doesn’t cloud my experiences. In just the past 2 months I have: ridden in a newer MB GLA (small suv), the next size up MB suv, one BMW 3 series, an Infiniti and numerous Honda/Toyota’s. I drove a lease return smaller MB sedan (A class?) back for about 130 miles. There is NOTHING in what I just listed that has a nicer interior than anything from Cadillac or Buick. Period. Most of them have interiors that are well below the level that my 2018 Buick Encore had and some of them are totally on par with the very inexpensive 2020 Chevrolet Spark I now own. And reading some of the comments on here from others really makes me feel that these same people just have no real clue what these other cars are really like and instead just like to come on here and bash GM.
So that takes me back to my original point. GM, Ford and Chry-co could do a perfect vehicle and get everything totally right and way too many people in this country will still ONLY buy an import brand. They will buy them without ever looking at anything from GM and realizing just how bad some of those import brands are.
Dan,
that’s your opinion and I think not true !
My wife and I drove Mercedes, BMW, Volvo, BMW, and Audi, the very same day we drove the CT5 with the 2.oT BLAH !!
Sure some of what you say is just personal preference of the layout, yet the vehicles we drove, all AWD, it was not close !!
My wife knows nothing about vehicles, we have owned 5 Cadillac now as I am a GM/Cadillac guy, and after driving the competition, she chose Cadillac as a third choice tied !!
And overwhelmingly chose Audi !!
And now it is hard to even get her to look again at Cadillac !!
We just looked at the CT5 again last weekend, and still not a 3.0TT on the lot, yet it does not matter, I could hardly get her out of the truck to look !!
Your opinion is just that !!
And the ATS we own now is still a POS with ZERO customer support !!!!!
And a GREAT VEHICLE !!!!
Its just a POS !!!!!
I think some GM lovers here are missing the point !
Its NOT that the past Cadillacs have not been what a customer might have wanted, we bought them, they are just POS vehicles and things DO NOT WORK , and NOBODY GIVES A $HIT !!! at GM !!
You cant sell what is supposed to be your top line, and when things quit working at 51,000 miles nobody cares !!!
We have never asked GM to replaced ANYTHING that has WORN OUT !!! This stuff we are talking about is ” KNOWN FAULTY ” by GM themselves and they GM has chosen NOT to CARE !!!!!
Can somebody ban this guy? He adds nothing of any value to any post. He just rants about GM vehicles being a POS junk
Yep little buzzard,
And just like the typical GM salesman, if you don’t like it, get out !
And they have !!
By the millions !!
You guys just keep on telling the customer to go somewhere else, have you ever though thats why the customer is going elsewhere ?
Look lifelongGMowner, I really don’t care what you think any more. It’s all just constant trash talk coming from you it seems. And from the looks of it, I’m not the only one who feels this way towards you any more.
But…You may look at it as my “opinion”, but I have extensive experience in and around cars. Professionally, personally and in numerous areas (not just sales). When I ride in a newer MB suv and it’s very loud/noisy and harsh riding, that’s not opinion. My opinion would be that a MB must ride better or be much more quiet. When the door trim is no nicer than my Chevy Spark, that is not opinion. It’s fact. You can’t call the hard and bland plastic door trim on my Spark cheap, but then say the GLA in luxury! I could go on with the many examples, but my point is clear and I’m more than certain you will not agree with me anyhow and then show it with many words in all caps with many !!! following. You just make me tired.
Stop telling us how much of a Cadillac/GM fan you are, because you are not.
Dan, I could say the exact thing of you and many others here !
You are a copy paste from every single topic !!
I do however add different perspectives and they are somewhat different as I add new tidbits !
You and the other GM super fans, are just down right funny at times !
Here is one example, most of you thought Tesla would go broke 3 two years ago, and electrics would NEVER work !
Now that it is the new ” promise ” from GM, you are all on board ! full steam ahead !
Even though GM has not delivered ONE EV that ANYONE wants in large numbers YET !
However I remember when most of you were so hard on Elon for promising the future !
Yet Tesla is now worth what ?
How many EVs has Tesla sold ?
Yet here we are at GM, STILL promising, and delivering NOTHING !!
And again, this is fun for me and the caps are just a word emphasis for me, no anger involved !
And again, sorry you do not like to hear what I have to say, however just like you said,
———– I could care less what you say or think ——————–
You are so funny. I bet you can’t even fill a gas tank of cadillac. You poor man get some help you really need it
And AGAIN , I am not the ONLY one to look at what you say as OPINION !!!!!
LOOK AT THE NUMBERS !!!!
Where is Cadillac in sales again ?
O that’s right, the millions of customers who have bought the foreign luxury still just don’t know what they are doing !
Ha, Ha,
Its a hard sell, $hit for candy !!!
There’s no excitement around this vehicle. Need a sporty option to bring some attention to it. Plus it’s missing some features that others in the class have and it cost more. Not a good position to be in.
We have had a dts, an ats and now i havecan xt4. Never had a problem
I like this vehicle except for the engine. It really needs more power options. The 2.7T w/ 325-350 hp would be a step in the right direction. Should have put it on a stretched ATS/CTS chassis with rear wheel drive. Then they could have added a manual tranny and I would have bought one last year.
This shut in pandemic is driving people crazy. There’s a guy that thinks his Chevy Spark can be compared to a Mercedes, Please get some fresh air.
Ah, Mick 1: Please go back and actually read what I said. Nowhere do I “compare” my Spark to a MB in the way you are attempting to claim. I said the door trim is no better in the MB and that is very true based on the GLA I was in. I’m not talking an S-class. Fresh air would be when the uppidy types stop acting like just because a vehicle has a MB, BMW or Audi emblem that it’s an actual luxury vehicle.
I’m an occasional reader of this forum because I own a 20 XT4 premium luxury AWD and 21 CT4 premium luxury AWD 2.7L. I read the comments for pure entertainment purposes. I test drove the competition prior to purchase and chose Cadillac, why, because they were better than the rest. Mercedes, BMW, Audi, Alfa Romeo, VW. All these vehicles had great things about them that both my wife and I liked. The Cadillac just ticked more boxes for us. I’m not brand loyal. I’ve owned everything. I buy new every 2 to 4 years. This time around it was Cadillac. I can’t bash the other brands I drove, they were nice, just not as nice. If you don’t like or don’t appreciate Cadillac, you have the right as a consumer not to buy their product. As for complaining about no support from GM, it sounds to me like the issue is the dealership you are associated with. When I purchase a vehicle I don’t just research the vehicle, I also research the dealership, sales department, and mechanics reputation. Up here in Canada it’s called doing your due diligence.
Thanks Mort. Down here it’s usually called ‘doing (your) homework’. I too did my homework, and came to the same conclusion as you on the XT4. And, I happen to think that there’s a lot value in that car.
The Cadillac problem is that perception is reality. After years of Cadillac building vehicles that were not high quality, not targeted at the right market, ignoring what buyers said in surveys like J D Powers, lower resale value than many foreign competitors, many buyers perceive competitive foreign luxury brands as superior vehicles. They do not have Cadillac on their shopping list.
Changing this is a long term effort IF it can be done. EVs MIGHT be an opportunity to move the needle. But history is not on Cadillacs side.
Over priced for what you get. Enter point should be high luxury at a value price.
The Koreans, Japanese, and the Germans just keep eating away at Cadillacs bones. Mary is what is wrong with GM. To much old school GM bean counter not enough engineer.
The lack of Alfred Sloan mentality at GM is killing GM.
There’s nothing about the XT4 that looks or feels like a premium product and the Cadillac name has lost all equity after years of neglect. Further there is nothing in the Cadillac portfolio, like the CT6 Blackwing could’ve been, to prop up a product like the XT4. Therefore it is failing in the marketplace.
I think Cadillac is in a death spiral now that they’re unlikely to recover from.
Always wanted a Cadillac, never had the opportunity, always had corporate fleet cars. So no need to buy any other vehicle. I did enjoy racing Corvettes and Camaros in SCCA nationally all great cars.
When I retired it was time to get that first Cadillac. That was five years ago now I’ve on my forth. Not one of them has been a to often mentioned “POS”.
I have owned an ATS, SRX, XT5 and now an XT4. All were excellent road cars and fun to drive. Opinions may very but as they say “opinions are like assholes everyone has one”. I buy what I like and can’t wait for the new Cadillac EV.
This very comment is on the blazer post here on this site.
You people who are blaming everything I went through on a dealer, OK Ill say some is as the service manager was a liar !
However when I called Cadillac customer support many, many, many times over several issues, I did NOT get engineers or lemon law buyback !
I do my homework on dealerships, yet do the GM 5 star rating or nothing, 5 stars is all you see.
Be careful what you wish for blaming the dealership, 150 more Cadillac dealerships closing and the excuse pool is shrinking !
Soon there will be no one left to blame, then done !
GEE TEE DECEMBER 12, 2020 AT 9:02 AM
Speaking from my own experience, and being a former GM dealership employee for over 20+years and a GM loyalist, I traded my ‘13 ATS, then ‘13 XTS (due to 37 mechanical problem visits to the dealer that couldn’t be resolved) for a ‘15 SRX which was great. I then wanted a third row option and moved into my ‘17 Acadia Denali. They were all equally beautiful, but I received far more compliments on the Acadia. HOWEVER, that SUV was also nothing but a mechanical nightmare from day one! Multiple GM engineering execs flew to my selling dealer to try to figure out the constant recurring engine problems and could not come up with an answer. I was told that the very apparent noises that sounded literally like a popcorn maker under the hood “should not impact the drivability of the vehicle in the future”. Also, if they were to replace the motor and the problem was not corrected, I was on my own. I was not willing to take that chance with a $50k vehicle. It took everything short of begging to get a lemon law GM buyback to happen! This was all in a matter of just months of ownership. I put exponentially more miles on the multiple loaner cars I had than on my own car. I WAS DONE!!
Needless to say, I am now the proud owner of a BMW X5 since 2018. Never so much as a peep from this far superior machine, it’s an absolute pleasure to drive, and their service treats me like I’m royalty. Hard lesson learned!
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Walt DECEMBER 12, 2020 AT 9:45 AM
Fortunately, BMW and Benz were soundly defeated in WWII by the likes of GMC, Ford, Studebaker, Nash, Packard etc. otherwise we would all be driving German cars.
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GeorgeS DECEMBER 12, 2020 AT 10:07 AM
Impressive that engineers actually visited the dealer to try to resolve the issue, but they did it wrong. The engine should have been pulled, shipped back to the engine factory, torn apart and checked with a micrometers. No doubt it was an assembly problem, a part made out of tolerance, something not torque correctly, sabotage, etc, etc, etc. If a tear down was performed the source would have been found. Sounds like these guys were sent out to resolve a customer issue, not an engineering issue.
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I had a big long comment written on how Dan Berning is a Cadillac/GM fan yet I am not, but it got marked.
Really a blessing for you Dan.
Long story short, I own 10 GM vehicles with a value of 19 Chevy Sparks !
Mick1 said it best, a Chevy Spark owner is telling Cadillac owners how a Cadillac should be made.
That right there is why I comment here.
To you commenters who have had great luck, lets be clear, I too have had great luck with most of my GM vehicles over the years.
I still drive only GM and my last purchase was a $80,000.00 Denali HD truck with a $20,000.00 interior.
I love and have loved my GM products overall, yet this ATS is a POS.
And when I called Cadillac, if it would have been taken care of, great, yet it was not.
Today I do think customers are treated better, but it is because people have spoken up.
Look at the thousands of GM 8 speed junk transmission owners speaking out.
The number of class action lawsuits.
Even if they are thrown out of court, they bring eyes to the problem.
That problem being GM has not taken care of product reliability of the customer.
If all GM sees from the dealer is 5 stars, GM will never do anything.
Look at how fast GM is getting digital dashes in vehicles, larger infotainment screens, the Lyriq will be out 6 months faster than planned.
By me and others telling GM their products are behind, and cheap, is working.
GM is doing something.
So again, I believe you people who love their experiences with GM, I to have had more positive ones than negative ones.
However it came to a point when it was all three of the last three GM vehicles.
2015 Canyon, 2014 ATS, and 2017 Denali HD,
I have gotten rid if the 2017 Denali for the 2020 Denali HD, and other than the cheap interior dash/screen, it is a great truck, and even though I do not love the dash, I have had zero troubles with the truck.
Not true with all three of the last ones, and no engineers were involved, nobody at GM back then gave a $hit.
The same dealer today, is bending over backwards, to get the recall stuff done on this 2020, they will even pick it up and drop it off. The difference in the customer support is just unreal.
I wonder why ?
The lying service manager is also no longer there !
Good god, you are just not right. You: “Mick1 said it best, a Chevy Spark owner is telling Cadillac owners how a Cadillac should be made.
That right there is why I comment here.”
Me: Because I own a Spark now along with another luxury GM car means nothing. This is why you are so disliked on here. I’m only going to comment more on this because it’s slow at work today. Points:
1. I’ve sold Cadillac’s for 14 years total.
2. I’ve owned numerous used Cadillac’s over the year.
3. I’ve owned one brand new Cadillac over the years.
4. I’ve owned several new and used Lincoln’s over the year.
5. I’ve owned two used MB over the years.
6. I’ve owned two used Jaguars over the years.
7. I’ve owned many other brands (both domestic and import, new) over the years.
8. I’ve now been working with Volvo and Mazda for nearly 6 years.
9. I’ve traded in, driven and worked around many luxury import brands over the 18+ years in the business.
10. A person doesn’t need to own a specific brand to have an experience with them.
lifelongGMowner, can you grasp all that? Good.
Once again Dan berning, believe it or not, I disagree.
I have only owned 5 Cadillacs for over 750,000 miles.
When you people buy and drive these Cadillacs for 2 to 3 years and put 30,000 miles on each, I do believe you SHOULD have NO troubles !!
Try to drive them for 51,000 to 150,000 miles, you will find out how a vehicle is designed and how GM customer support treats you.
I DO realize that the warranty is only 50,000 miles, but the sales person never said GM only designs these Cadillac luxury vehicles to last 36,000 to 50,000 miles in 2014.
Tell me you brilliant people, why do you think the resale of Cadillac is HORRIBLE ?
Can you grasp that Dan ? Good !
Ha, Ha, Ha
Grasp this lifelongGMorphan: Resale value on all luxury brands is horrible. It’s just the way it is. Buy a new MB, BMW, Audi, Jaguar, Lincoln, Lexus…….and check what the value is after 1, 2, 3, 4 or more years. That’s all I’m saying on this because you will have some strange retort.
Dan Berning,
And a Buick Encore is not another brand of GM luxury !
And ONCE MORE, that is why I am here !!!!
Because you thing that a Buick Encore is luxury !!!!
And I DO AGREE that it is just as nice as a XT4 and to some better !!
Yet ONCE AGAIN that is the trouble !!!
Get it YET !!!
I love how you yourself could not even say, you were not only a Chevy Spark owner telling GM how they should build a Cadillac but also you are a Chevy Spark owner the cheapest GM vehicle made or close, along with the Buick Encore which might be the cheapest Buick vehicle !
Notice a pattern yet !
If GM listens to you , GM is listening to a man who owns two of the cheapest vehicles GM makes !
Common thread between you and GM designing the new Cadillacs !!!
CHEAPEST YOU CAN BUY !!!
lifelongGMorphan: You are just a total idiot.
Your logic: I own, therefore I am one who should tell GM how to build it. I am great. I am master of cars and anything related to cars.
My logic: I have owned them. I have worked with them for years. I have been in numerous dealership departments with over 18 years experience. Yet I’m not “telling GM how they should build a Cadillac”. Not even close.
Where the heck do you come up with some of this stuff? And because I could easily “drive” a new Cadillac, but have instead chosen to drive the lowest priced car GM offers should have no bearing on any of this. So you are saying that only someone who drives a Cadillac “now” should be allowed to comment on a GM or Cadillac article? Moron.
Dan Berning,
I copied and pasted this just for you !
Do you see where in the 3rd third line down you said, and I quote ” I said the door trim is no better in ( IN, IN, IN ) the MB, Blah, Blah, Blah.
To me and really anyone else on the planet Earth, when talking about a vehicle, IN is IN the vehicle. IN the trunk ! In the interior, IN the engine compartment, IN the d4m vehicle !!
Also you and a few others here are just so easy to play. You only have one speed. GM is the greatest at whatever GM is doing today. Even with Cadillac – GM has changed what they have been doing 10 times in the last 2 TWO years, EVERY SINGLE CHANGE was the greatest change to some here. and even when you argued against the very thing just months before.
Very few of the potential Cadillac buyers do not like the plastic on the exterior of the vehicle !
Just like the exact same thing on the new trucks !
People of a certain age ( mostly boomers ) do not like the black around the wheel wells. However if you see, the dealers are to install a color match if ordered OR people just have their painters do it.
For myself, I leave mine black, as in 6 months they are black anyway, as I live on 4 miles of gravel a day.
Now hear this, AGAIN, the exterior, one more time, the exterior if MOST Cadillacs has NOT, NOT been the sales holdback !
People LOVED and do LOVE the CT6 !!!! But when GM released it with the BLAH 2.0T. NOBODY wants a Cadillac with a 2.0T !
And MOST don’t care if Audi and BMW and the rest of the very people you say have lesser vehicles, have 2.0T, Cadillac buyers do NOT want it ! And MOST LOVED the CT6, as do I !!!!
Same with the Cadillacs right now, MOST buyers LIKE the looks of ALL of them !!!!! MOST !!!
Yet read what the buyers want !
Cadillac buyers do NOT want hard black ” Plastic fantastic ” interiors !!
Cadillac buyers do NOT want the 2.0T in ANY Cadillac !!! It is a dud !!
Sure in a few years the tuners can make it shift and add parts to make the 2.0T preform !
I have driven them, OWN one !!
Yet test driving, from GM, they do NOT preform ! They get you from point A to point B, yet so does a CHEAP Chevy !
And YES I AGREE, AGAIN, That all luxury sales are down, AND ALL luxury resale values are low !!
But Cadillac is the lowest in sales, and the lowest in resale !!!
And if you say, again, that Cadillac is not the lowest, I AGREE !, not the lowest ! But AGAIN is that where you think they should be by ALWAYS comparing them to the lowest in the group ?
I’m not the worst football player, Jimmy is worse than me !
I’m not the slowest runner, Jimmy is slower than me !
I’m not the worst luxury brand, Kia is worse than me, YET ARE THEY TODAY ?
Dan Berning DECEMBER 12, 2020 AT 3:24 PM
Ah, Mick 1: Please go back and actually read what I said. Nowhere do I “compare” my Spark to a MB in the way you are attempting to claim. I said the door trim is no better in the MB and that is very true based on the GLA I was in. I’m not talking an S-class. Fresh air would be when the uppidy types stop acting like just because a vehicle has a MB, BMW or Audi emblem that it’s an actual luxury vehicle.
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lifelongGMidiot:
You didn’t even come close to “quoting” me. If you could actually comprehend what is being written, you can go back and see that I was speaking (at that time, in that comment) about the cheapest and smallest MB (the GLA). I stated that the door panel (in the back where I was sitting in my Uber) was no nicer than the door panel in my Spark. In other words, the GLA back door panel is loaded with hard and cheap plastic IMO. Not at all a car I would be willing to pay $30,000 or more for.
Second, if you go back and read Mick 1’s comment above, he/she is attempting to make it sound like I was comparing my Spark to a MB in general. Here is the exact quote from them that you failed to put in your book above: ” There’s a guy that thinks his Chevy Spark can be compared to a Mercedes”. And now, my exact comment that Mick 1 was referring to in an exact quote: “In just the past 2 months I have: ridden in a newer MB GLA (small suv), the next size up MB suv, one BMW 3 series, an Infiniti and numerous Honda/Toyota’s. I drove a lease return smaller MB sedan (A class?) back for about 130 miles. There is NOTHING in what I just listed that has a nicer interior than anything from Cadillac or Buick. Period. Most of them have interiors that are well below the level that my 2018 Buick Encore had and some of them are totally on par with the very inexpensive 2020 Chevrolet Spark I now own”.
So you see lifelongGMidiot, if you comprehend what I said, you would see that I was actually comparing those brands to the Cadillac/Buicks and not my Spark directly. However, as you can see in my comment, I also spoke of Toyota and Honda’s. So when I said “most of them have interiors that are well below the level that my 2018 Buick Encore had”, I was referring to the MB, BMW, etc. When I said “and some of them are totally on par with the very inexpensive 2020 Chevrolet Spark”, I was referring mostly to the Toyota’s and Honda’s. Sorry about that. From now on I will comment/speak in a way that you can understand better. Tell me how this is:
Me like cars. Me think Cadillac good. Me think German brands overrated. Me also think Japanese brand suck.
Better?
Cadillac.. The Chevy that blings…
Dan Berning,
Balh, Blah, BLAH, drooool, drooooool, drool, drool !
NOPE never said any of that !
Do I think a luxury car owner / buyer should have input in a luxury cars options ?
D4M right I do !
Its called asking the customer what they want !!!
How many times have I seen on this site, ” O you people would not buy one anyway, so shut the h3ll up ?
Many
Yet here I am, an OWNER and a BUYER, so now even the owner and buyer should shut the h3ll up ?
That’s probably why Cadillac cant sell vehicles and are closing dealerships.
They just want everyone to shut the h3ll up and AGAIN let them FAIL !!!!
its still OK with me, Ill just watch it happen again as they listen to the Chevy Spark owner tell them how to build a luxury vehicle !
Also in my life, I have found that not to be true, most of the time !
If you could drive ANY GM vehicle and buy it with no troubles, you would be !
Well that’s not true either because MOST people who can drive any GM vehicle they want, drive foreign luxury !!
Very, Very, Very few Cadillac drivers left in relation, and quickly now dropping even farther !
As you say
GM says ” What should we do next with Cadillac ” ?
GM says ” I think we should start all over doing the EXACT SAME THING just chase something new this time ”
GM says ” that sounds good, it should work this time ”
ME says ” AGAIN how will doing the EXACT SAME thing work AGAIN ?
O that’s right ” we should be listening to the Chevy Spark owners of the world, they have ALL the answers !
WOW
LOSER !
Your Next !
Not quite sure which one. But certainly there is something wrong with you. Here’s a list, but you kind of hit on a few of them. you are like a mix of several.
Clinical depression
A mental health disorder characterized by persistently depressed mood or loss of interest in activities, causing significant impairment in daily life.
Anxiety disorder
A mental health disorder characterized by feelings of worry, anxiety, or fear that are strong enough to interfere with one’s daily activities
Bipolar disorder
A disorder associated with episodes of mood swings ranging from depressive lows to manic highs.
Dementia
A group of thinking and social symptoms that interferes with daily functioning.
Attention-deficit/hyperactivity disorder
A chronic condition including attention difficulty, hyperactivity, and impulsiveness.
Schizophrenia
A disorder that affects a person’s ability to think, feel, and behave clearly.
Obsessive compulsive disorder
Excessive thoughts (obsessions) that lead to repetitive behaviors (compulsions).
Autism
A serious developmental disorder that impairs the ability to communicate and interact.
Post traumatic stress disorder
A disorder in which a person has difficulty recovering after experiencing or witnessing a terrifying event.
Dan Berning,
Wait, one more thing your densness !!
Drool, Drool, Drool !
If GM made a Cadillac EXACTLY like a MB or ANY OTHER LUXURY VEHICLE TODAY !
EVEN A D4M BENTLY, OR WHATEVER THE MOST EXPENCIVE LUXURY VEHICLE ON THE PLANET !!
It STILL would NOT be EQUAL because GM/Cadillac has SCREWED OVER the GM Cadillac OWNER for 30 years now !
Get it yet, GM can NOT make a Cadillac with the SAME 2.0T as the Competition and the SAME plastic interior, and the SAME tires, paint EVERYTHING !!
The Cadillac of 2020 is known to us buyers as JUNK !!!
OK maybe not to some of the CadillC BUYERS LEFT.
bUT TO any other luxurey buyer in the USA You CAN NOT regain equity with the SAME product as the competition, and I am NOT even saying it is the SAME product !!
AND then there is the CUSTOMER SUPPORT !!!
Other LUXURY brands BEND OVER BACKWARDS to HELP the CUSTOMER.
AT Cadillac its BEND OVER, BUT ITS NOT GM BENDING OVER !!!
Now you can go.
Ahhh, I’ve got it. You are just an angry man. Trust-fund child with too much money and lots of anger. They have classes for this. I wish you well lifelongGMorphan.
Guys I think you’ve beat this horse to death and we move on to something more enlightening
Guy it’s time to elevate this conversation you have beat this horse to death
Dan Berning,
———————– WRONG AGAIN—————————-
You thin skinned, small d1cked a$$hole !
Made EVERY penny, moved out of my parents house at 16 Years old !
Computer programmer for 15 years, have been doing what I like now for 20 Years !!
I ma So, SO,SO sorry your such a loser, driving your Luxury Chevy Spark and your wife her luxury Buick Encore !
Wonder if she would like a real Man in her life !!!
WOW Dan says, Lifelong finally STOOPED to my level !
That’s right Dan, you losers have just about fu0ked things up about enough at GM, maybe you should let some people with brains try !
Instead of lifelong car salesmen that drive Chevy Sparks !
Your turn
You old, small d1cked, Chevy Spark driving, loser
Fun, Fun, Fun, is had by all, here !!
Again really, not ONE bit of anger, I just do NOT get angry !
I can see that its hard for some of you to believe.
Yet its true, just great fun trying to let the GM customer know that GM has ZERO customer support !!!
That will get under your thin skin Dan Berning !
Hahahahaha. Hahahahahaha. Hahahahaha. I can’t stop laughing.
Says lifelongGMorphan: “not ONE bit of anger”. Yet above that comment is:
lifelongGMowner DECEMBER 14, 2020 AT 4:37 PM
Dan Berning,
———————– WRONG AGAIN—————————-
You thin skinned, small d1cked a$$hole !
Made EVERY penny, moved out of my parents house at 16 Years old !
Computer programmer for 15 years, have been doing what I like now for 20 Years !!
I ma So, SO,SO sorry your such a loser, driving your Luxury Chevy Spark and your wife her luxury Buick Encore !
Wonder if she would like a real Man in her life !!!
WOW Dan says, Lifelong finally STOOPED to my level !
That’s right Dan, you losers have just about fu0ked things up about enough at GM, maybe you should let some people with brains try !
Instead of lifelong car salesmen that drive Chevy Sparks !
Your turn
You old, small d1cked, Chevy Spark driving, loser
Dan Berning,
This is just so fun !!
You just cant quit !!
You are a loser that just cant quit !
O a tinny tinny little Chevy Spark, luxury driver
What I typed above does NOT mean I am ANGRY !!!!!
I am TYPING, with a great big smile on my face sitting next to my BEAUTIFUL WIFE on the couch watching Bob hearts Abishola on CBS !
Seriously you need to grow up already, and grow some balls !
O did I forget, to say this old loser drives a Chevy Spark and HE is the ONLY person who can tell GM what a Cadillac should be like !!
This is just great !
Your turn again LOSER !
And just so you all know,
NOT ONE TIME HAVE I STOOPED SO LOW WHILE TALKING CARS AS TO CALL ANY OTHER HUMAN A LOSER !!
But this site, has a few gentleman, that just cant type without insulting you and your family !
Thus this sis what it is !
Dan Berning, did you get that ?
You disturbed, Ballless, small d1cked, old bald, Chevy Spark driving, used car salesman , LOSER !
How was that Dan ?
OK
Your turn AGAIN !
: )
Whatever makes you feel better about yourself. Thank you lifelongGMorphan.