General Motors has announced plans to launch an online parts marketplace for its ACDelco brand, allowing customers to order a variety of repair and maintenance parts directly from the Buick, Cadillac, Chevy and GMC websites.
In a press release issued Tuesday, GM said its newly available parts catalog will consist of more than 45,000 products, including oil filters, engine and cabin air filters, batteries, brake pads, accessory belts, cooling hoses and windshield wiper blades, among more. GM predicts online sales of parts and accessories will comprise a $40 billion total addressable market by 2030, with the automaker anticipating “significant revenue growth from its expanded e-commerce effort,” in parts sales.
“Building on General Motors’ investment in digital commerce, GM’s online parts store combines the most convenient aspects of online shopping and physical retail into one experience,” the automaker said. “Customers can choose home delivery or pick up their order at one of more than 800 participating dealers, where staff is available to answer questions.”
Going forward, GM says it plans to offer parts, accessories, paid over-the-air updates and subscriptions through a single digital storefront.
“For example, customers may use the store to purchase upgrades such as improved capabilities for the Super Cruise advanced driver assistance system and personalization themes for in-vehicle screens,” the automaker said.
Additionally, GM says its growing digital retail platform will eventually allow customers to shop for, purchase and finance electric vehicles entirely online, with the option to transition to an in-store experience along the way. This effort will be rolled out in partnership with dealerships so as not to exclude them from the transaction process. Lastly, GM says it is extending its subscription services platform and plans to grow its annual software and services revenue to $20-$25 billion annually in the near future.
“We are placing software and digital services at the center of every part of our business,” GM Chief Digital Officer Edward Kummer said in a prepared statement. “The future of GM retail lies at the intersection of digital and physical e-commerce. Whether it’s selling parts or vehicles, GM will meet our customers where it’s most convenient for them.”
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Comments
Most of the Genuine products are worse quality than something 50% the price on Amazon. I had a 2014 Chevy Sonic w/ a Cracked Air Intake Hose, and GM wanted $80 for the part. Got the replacement for $10 on Amazon, and it probably is still running.
Bagi pelanggan di Indonesia suku cadang chevy khusunya chevy sonic terasa amat mahal jika dibanding dg kompetitor semisal toyota. Lagi pula suku cadang tidak tersedia kecuali di bengkel resmi.
Interesting, I thought GM already did this. GM Parts Direct must be a third party website.
Just fix the engines and transmissions
Lol GM trying to add revenue after 12 figure debt grows from recalls more like it. Godspeed surviving the next decade, GM
GM is the leader in EVs, says GM CEO Mary Barra. Then again, GM pays her $25 Million per year for her exemplary Lying skills.
Isn’t it nice GM now realizes people buy things from websites, over the internet. This is true leadership.
Does the investment in software access mean that the general public will now be able to access the oem calibration and TIS2WEB services that are associated with their vehicle? After all, I paid for the vehicle so I technically own the rights to my own calibration data.
DITTO!!!!!!
So the big three auto makers that are heraled for offering taxpayers much more stimulus and jobs to our economy by more than just
manufacturing cars are now putting the auto part sales industry on notice joining the auto sales industry. I get the incentive for private companies to cut others outs the money loop and keep it in their own pile if possible and it seems that’s exactly what’s happening. What I don’t get is taxpayer incentive to keep investing taxdollars into helping these private companies succeed.
There are two important things to note here. GM, while they do make some fantastic power trains, is an acronym for government motors. They’re subsidized heavily by the government. So to your point, yes our taxes are paying for everything they do. The downside to that is that their commercial movements are a reflection of political agenda instead of market drive. In other words, no, they don’t really care to support the consumer or the aftermarket, and their disruptive behavior which should be related by commerce limitations both domestic and international gets pushed to the wayside somehow.
Who are where/what is going to fill and ship these orders? GMCCA or an outside/non union source?
Poorly written article, WHERE are these parts being shipped from?
Is there any upside to taxpayers being forced to invest massive funding and government protection to gm? Just 12or so years back taxpayers got pummeled by government offering up taxpayer money on their behalf to buy out gm and sell it back for a loss of around 18billion. Taxpayers were actualy funding warranty work for gm after their 08 meltdown. They can’t even fill the potholes in, Imagine our government attempting to enter auto warranty industry with taxpayer funding,
Sounds lot a bunch of bull xxxx to me just another way to track what you buy and use money is the bottom line that’s all they care about
Interesting.😏