General Motors has issued a safety recall for certain 2020 and 2021 model-year Chevy, Cadillac, Buick and GMC pickup trucks and crossovers as they may have been delivered with potentially defective tires.
The problem: according to GM, affected vehicles were delivered with Continental brand tires that were overcured during the manufacturing process.
The hazards: Continental says overcured tires “may experience a carcass break in the sidewall with sudden air loss or could develop a belt edge separation which could lead to partial or full tread/belt loss.” A tire failure or sudden loss of air pressure could increase the risk of a crash.
The fix: dealers will inspect affected Chevy, Cadillac, Buick and GMC vehicles and replace tires that have DOT number and production mold number combinations that reflect the defective units identified by Continental.
Affected components: Continental tires.
Affected vehicles:
- 2020 Buick Enclave
- 2020 Cadillac XT5
- 2020 Chevy Silverado 1500
- 2021 Chevy Silverado 1500
- 2020 Chevy Traverse
- 2020 GMC Acadia
- 2020 GMC Sierra 1500
- 2021 GMC Sierra 1500
Affected tire models on GM vehicles:
- 255/55R20 Continental Cross Contact LX20
- 255/70R17 Continental General Grabber HTS
- 255/65R18 Continental Cross Contact LX Sport
Number of affected vehicles:Â a total of 11,728 tires were recalled by Continental for being overcured, and according to the NHTSA, a total of 7,516 GM vehicles are affected by the recall.
Owners should: GM will notify owners of affected Chevy, Cadillac, Buick and GMC vehicles and instruct them to make an appointment with their dealer. If owners are unsure whether or not their vehicle is affected by this recall, they can visit my.gm.com/
Contacts:
- GM recall number: N202319030
- Chevrolet Customer Service: 1-800-222-1020
- GMC Customer Service: 1-800-462-8782
- Cadillac Customer Service: 1-800-333-4223
- Buick Customer Service: 1-800-521-7300
- NHTSA Toll Free: 1-888-327-4236
- NHTSA (TTY): 1-800-424-9153
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Comments
Good luck with this recall, I am still waiting for the airbag recall repair on my 2008 Chevy Silverado. The local dealer keeps telling me that GM is waiting for airbags to.make the repair
Do you have a link for the info on this recall? I’m wondering if mine were redone. Driving same truck.
From top to bottom they fall apart !
I have a 2018 Buick Enclave with Continental tires, they road so bad they replaced them at less than 10,000, with same tire. They are crap tires even when they aren’t overcured. Vera Dobbs
FYI Have michelin on ours. It rides like a dream.
Continental tires are made hefei,China. Shame on you General Motors
These tires are made In america. They have 3 plants in the US. Sumter South Carolina, Mt Vernon Illinois, and a truck plant in Clinton Mississippi. Do some research.
Had Continentals on one of my smarts, until I saw their ratings. About as poor a tire as you could find. They are gone.
My 2017 Chevy Silverado has these tires , I had to replace one of them .
Sidewall cracked open going 40 mph good thing I wasn’t on the freeway!!
I had Contis on a 2016 Tahoe. They were just fine. My experience with their aftermarket tires has been equally good.
Continental made a bad batch. They stepped up to the plate. There’s a recall. The fix is easy.
Exactly, any of the tire manufacturers can make, and probably has made, a bad batch of tires. No one company is immune from mistakes.
Have 2018 Chevrolet Equinox AWD 1.5 Turbo 4 w/6 spd auto. Awesome. Had factory Bridgestone TCP tires handled equally awesome. At nearly 50k miles wear replaced with Continentals 2 new summers. New fronts are scary handling pointing itself all over road in fwd position!
Then bought and installed 4 new 17inch Michelin snow and ice and SUV feels like all 4 tires are dangerously loose in handling like it’s a big Lincoln boat in swaying and squirming on road when 2 lane road passing vehicles and rounding curves!
What’s going on.. there’s too much sidewall flex on 2020 tires from both bn Continental and Michelins(my 3rd set)?
Sounds like you need an alignment
I have 23000 miles on my 2016 Malibu and have had 3 Continental tires, tire sensors go out and the warranty, The Platinum, that I pay extra for wont cover it, and the bumper to bumper warranty just ended before this started, so NO more GM cars for me !
Continental didn’t make the tire sensors.
I have had many sets of continental tires over the years, Did not have a
Problem with any of them ! PEOPLE
WE ARE HUMANS , WE MAKE MISTAKES! IT WILL BE RESOLVED !!
Have a 2016 Buick Encore equipped with these tires. Had to replace all 4 due to tears in sidewall and the tire pressure kept going low. Poor quality tires.
I feel for anyone going through recalls. Been through a few with Ford’s as well. We had continental tires on our fusion for over three summers now with no issues at all. They are wore out now but I remember Firestone tires many years ago going through serious issues as well. At least this time the issue is being dealt with early on. All tire makers make tires time to time that can fail. It’s not allowing them out that’s important. Even Pirelli makes some tires that work ok and others that perform poor on some vehicles and they offered little in recall.
It should be law that the dealer/manufacturer pays the customer $250 for every recall! This will enforce the manufacture tho deliver a good, safe product. It also pays for the annoyance we have to go trough to follow up on those recalls.
It doesn’t matter what tires you get or what brand you get they make tires the same way at every plant the problem is they are trying to save money by cutting the material they use to make it. Everybody’s trying to make money
I have had several sets of Continental Tires and find them lacking in quality.
Seems to me that Continental Tires should have issued the recall,not GM.Good for GM doing it though as Continental Tires were willing to let it go and ignore it.A lot of people who are not “car guys” don’t realize that the manufacturing process includes a lot of sub contractors for parts that GM,etc. don’t want to make.Chevrolet Performance for example offers cold air intakes-made by Cold Air Inductions, exhaust system-made by Borla,and they are using Rancho and Bilstein shocks on various models as well.Continental Tires makes really good tires but sometimes it goes wrong, that’s part of the process, otherwise how would they know how to correct mistakes?
Last time I checked Continental Tires is a German company.Also all of the manufacturers are having to deal with Takata on the air bags.That company is in deep doodoo and is being forced to replace literally millions of air bags globally.All car makers have bought Takata air bags, going cheap isn’t always the best plan.
Continental Tires are Garbage, Had a Vehicle that is front wheel drive and the Vehicle was new and the car wouldn’t go in the snow, wouldn’t even buy a car that has them on it.
I hope they sell these cars with spare tires. I have a 2013 XTS and have to call AAA for flats that tear up the sidewalls. They come with a little compressor and can of fix a flat in leau of spare tire.
The new Silverado is a pos. The back end flys up in the air over a small bump ! Aluminum tailgate etc look cheap built cheap but a fortune to buy one
Gee, bought a 16 Silverado, new with Continental tires and had belt separation at 8000 miles. Gm blamed Continental and Continental said in the pictures the dealer sent them, they could see glass in the tire. I knew Continental was crap. Gm needs to get some balls and get some real tires.