General Motors has started a customer satisfaction program to reimburse certain Chevy Camaro Shock and Steel Special Edition buyers that were accidentally double-charged for optional chrome and black painted fender badges.
The problem: customers who ordered the optional Shock and Steel Special Edition package for the 2020 and 2021 model-year Chevy Camaro may have been accidentally double-charged for optional fender badges. The Shock and Steel Special Edition package can be ordered with additional chrome fender badges, but can also be ordered with optional free-flow black fender badges. Certain customers who opted for the free-flow black fender badges were charged for both the chrome and free-flow black badges, but only received the chrome fender badges on their vehicle.
The fix: GM will reimburse owners who ordered the free-flow black fender badges but only received the chrome badges. These customers can expect to receive a $145.00 USD check in the mail shortly.
Affected components: free-flow black fender badge/chrome fender badge.
Affected vehicles:
- 2020 Chevy Camaro (with Shock and Steel Special Edition package)
- 2021 Chevy Camaro (with Shock and Steel Special Edition package)
Number of affected vehicles: GM has not said how many Chevy Camaro buyers were accidentally double-charged for these fender badges.
Owners should:Â GM will mail owners of affected Chevy Camaro vehicles a reimbursement check for the amount of $145. Owners of affected vehicles can also reach out to Chevy or GM directly with any questions or concerns they may have using the contact information included below.
Contacts:
- GM Customer Satisfaction Program number: N212336340
- Chevrolet Customer Service Number: 1-800-630-2438
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Comments
How about they reimburse me for the diminished value of my 2018 GMC Sierra, due to the crappy 8 speed transmission? I will never be able to resell or trade it in with the trans slipping and slamming into gear. I have had it into the dealer 6 times now over the past 2 years and they refuse to put a new one in. They are saying it is an engineering defect and as such it is not cover under their warranty. That’s an easy out for them. Their engineers designed it and they refuse to stand behind it. I have been a lifelong GM customer for 32 years. Never again.
That’s terrible , its there Defect and they should take Responsibility ,
They can keep there electric vehicles I will never buy one from them nobody I know wants them .
Garbage
Did they flush with the reformulated Dexron fluid that came out in 2019? There’s a tech bulletin that told dealers to flush with the new fluid and if the transmission still acted up, the torque converter was to be replaced. If your dealer refuses to follow GM tech bulletins, find a better dealer.
I had the same problem with my 2016 Cadillac CTS with the 8-speed trans. The dealer flushed and replaced the fluid and reprogrammed it per the tech bulletin. It’s much better but still not right. At least it’s bearable now. Before the flush. It would shudder like it was going to drop out of the car
Hopefully you will be able to trade the truck in on a vehicle, likely new, to make sale. Disclaimer: not an expert/dealer anything like that.
Apparently the issue is the tail housing being misaligned resulting in clutch packs binding. Only way to fix is tear down and rebuild.
The flush worked for one of my camaros the other got a new torque converter
What about the Camaro starter problems???
What those red white & blue color means on the Camaros??