General Motors has started a customer satisfaction program to reimburse certain Chevy Camaro Shock and Steel Special Edition buyers that were accidentally double-charged for optional chrome and black painted fender badges.
The problem: customers who ordered the optional Shock and Steel Special Edition package for the 2020 and 2021 model-year Chevy Camaro may have been accidentally double-charged for optional fender badges. The Shock and Steel Special Edition package can be ordered with additional chrome fender badges, but can also be ordered with optional free-flow black fender badges. Certain customers who opted for the free-flow black fender badges were charged for both the chrome and free-flow black badges, but only received the chrome fender badges on their vehicle.
The fix: GM will reimburse owners who ordered the free-flow black fender badges but only received the chrome badges. These customers can expect to receive a $145.00 USD check in the mail shortly.
Affected components: free-flow black fender badge/chrome fender badge.
- 2020 Chevy Camaro (with Shock and Steel Special Edition package)
- 2021 Chevy Camaro (with Shock and Steel Special Edition package)
Number of affected vehicles: GM has not said how many Chevy Camaro buyers were accidentally double-charged for these fender badges.
Owners should: GM will mail owners of affected Chevy Camaro vehicles a reimbursement check for the amount of $145. Owners of affected vehicles can also reach out to Chevy or GM directly with any questions or concerns they may have using the contact information included below.
- GM Customer Satisfaction Program number: N212336340
- Chevrolet Customer Service Number: 1-800-630-2438