JD Power & Associates News

GM Apps Rank Last In J.D. Power 2024 U.S. OEM ICE App Report

A startling change from last year.

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GM Financial Ranks First In J.D. Power 2024 U.S. Automotive Finance Digital Experience Study

Crushing the industry average.

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GMC Sierra HD Receives 2025 U.S. ALG Residual Value Award

One of three GMC models on the list.

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Buick Ranks Second In J.D. Power 2024 U.S. Sales Satisfaction Index Study

Though now overtaken by MINI.

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GMC Ranks Poorly In J.D. Power 2024 Mexico Vehicle Dependability Study

Mercedes-Benz and BMW models are supposedly more dependable.

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GM Financial Ranks Above Average In J.D. Power 2024 U.S. Consumer Financing Satisfaction Study

Despite consumer financing struggles.

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Cadillac Ranks Average In J.D. Power 2024 U.S. Sales Satisfaction Index Study

With results similar to last year.

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Chevy Ranks Average In J.D. Power 2024 Mexico Vehicle Dependability Study

Right in the middle of the pack.

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GMC Ranks Well In J.D. Power 2024 U.S. Sales Satisfaction Index Study

Outperforming all but a handful of brands.

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GM Brand Wuling Ranks Below Average In J.D. Power 2024 China Vehicle Dependability Study

Continuing a trend from last year.

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Cadillac Ranks Poorly In J.D. Power 2024 China Vehicle Dependability Study

With even more problems than last year.

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Chevy Ranks Below Average In J.D. Power 2024 China Vehicle Dependability Study

With a big fall from 2023.

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Buick Ranks Well In J.D. Power 2024 China Vehicle Dependability Study

About on par with last year.

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Chevy Ranks Well In J.D. Power 2024 U.S. Sales Satisfaction Index Study

Repeating last year's success.

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Consumer Confidence In AV Tech Improves Slightly, Study Finds

A small uptick after a two-year decline.

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PHEV Sales, Customer Satisfaction Below Those Of EVs, J.D. Power Study Finds

Prices are high and satisfaction is low.

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Robotaxi Riders Appreciate The Experience, J.D. Power Study Finds

Though the service remains a novelty.

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GMC Ranks Well In J.D. Power 2024 Mexico Customer Service Index Study

Even as service reputation is slipping in the country.

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Buick Ranks Well In J.D. Power 2024 China Customer Satisfaction Index Study

Continuing a two-year trend.

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GM’s Wuling Ranks Last In J.D. Power 2024 China Customer Satisfaction Index Study

Worst in two different categories, in fact.

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Chevy Ranks Above Average In J.D. Power 2024 China Customer Satisfaction Index Study

With some improvement over last year too.

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Cadillac Ranks High In J.D. Power 2024 China Customer Satisfaction Index Study

Following good performance in 2023, too.

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Cadillac CT4 Stands Out In J.D. Power 2024 U.S. Multimedia Quality And Satisfaction Study

Outdoing BMW and Jaguar.

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Cadillac Escalade Shines In J.D. Power 2024 U.S. Multimedia Quality And Satisfaction Study

Taking first place from the Corvette.

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GM Dealerships Rank Well In J.D. Power 2024 Canada Long-Term Customer Service Index Study

A notable improvement from last year.

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GMC Ranks Below Average In J.D. Power 2024 U.S. Tech Experience Index Study

In a tough market for new tech.

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