With a technology like Super Cruise touted as the world’s first hands-free driving experience on freeways, Cadillac will make sure its dealerships know exactly how to present the technology to customers. Not only will the specific Super Cruise training tell dealers how to present the benefits of the system, but it will ensure they know what it does, and what it does not do.
Automotive News reports Cadillac dealers will undergo training this week to learn everything about the brand’s Super Cruise system, which launches on the 2018 Cadillac CT6. Trainers will disperse across the brand’s dealership network in the coming months to educate personnel on the system.
“It’s not just, ‘This is how it works, here are your car keys.’ They have to take them out and show them,” Robb Bolio, Super Cruise global vehicle performance manager, said. “The training is unique, maybe different than anything else we’ve done.”
Cadillac dealers won’t need certification to sell the Super Cruise system, but the training is mandatory. The most important part of the training will cover how to explain the seamlessness of the system, and when drivers absolutely need to retake control of the car.
Super Cruise will not work in heavy rain or snow since the camera system will likely be blocked. Harsh sun rays may also disable the system, too. Cadillac also said drivers should take control of the car in construction zones because the system will not maneuver around cones or other barriers.
During our test of Super Cruise, we found the system positively delightful when active in the appropriate conditions. It’s not the fully autonomous system many dream of, but it’s a massive step forward to realizing a true self-driving car.
Comments
I am looking forward to it. I have lots of questions. Ours is coming up soon.
Outside of it stopping in the middle of the road, it has some great ideas. That is probably why NY will not allow it.
We have enough terrible drivers. I am wondering if it will drive the speed limit.
I get passed when I do.
It’s only logical that Cadillac dealerships are required to undergo super-cruise training as these dealers are supposed to demonstrate the technology to potential customers as it’s a necessity for them to know and understand how the system functions.
While autonomous driving systems are supposed to have an on-off switch, one wonders whether car companies will sell cars equipped with an ‘Overwatch’ mode where the car autonomously makes corrections for a driver and takes over automatically if the system thinks the driver is incapacitated and unable to drive safely.
Full training of staff and of 5he customer will be key in court cases brought by lawyers looking for a fast settlement.
I would not be surprised if the customer may even be asked to sign off they were trained by the dealer.
There will still be accidents and it will come down to who has to pay.
Driven cars vs full autonomous cars will present many challenges and speed differentials will just be a part of it.
Facial recognition will be key to in making sure the driver remains fully engaged.
I already see road rage br driven cars swerving at autonomous cars to get them to react.
Looking at the training it is woefully inadequate. From what I see unsafe inits present form. Might be nice out West with no traffic to deal with.
It saysit does Not recognize obstacles like a car that is cutting you off, orBambi who decides6 to cross in front of you, so you will hit them at full speed. It will slow and stop the car in your lane. I canseesome tractor trailer ramming your new Cadillac into aluminum foil. The wrarnings are a light on the steering wheel and a color changeon the dash icon, as well as either beeps or buzzing seats, which can be disabled.
I see a Giant Legal and hhardware issue here. Heck, GM cannot build Q systems that don’t fail in 2-3 years. This year we had a dozen fail when it got warm. Yesterday I had a customer in with his Electric steering failure. Car is 3 years old.
I am really worried about Winter use
If you think distracted driving is bad now? Just wait until systems like this are common.
Well then distracted driving wouldn’t be a problem then.