It’s a good day for the people of Buick. Consumer Reports issued its Annual Auto Reliability Survey and the Buick brand managed to take the third spot.
Of course, this would be great news for any American automotive brand, but no U.S. auto brand has been able to crack the top three since Consumer Reports began measuring data in the 1980s.
“Quality ranks as one of the top considerations for new car buyers, so our reliability ranking is great validation based in real customer data. Top reliability means Buick owners are spending more of their time meeting obligations at work and at home – a luxury in the modern world. Giving customers that sense of well-being is core to our brand promise,” said Duncan Aldred, Vice President of Global Buick Sales, Service and Marketing.
Buick’s 75 point score shot it to third place, up from seventh place last year. Buick trailed Toyota, in second place, and Lexus, in first place.
Jake Fisher, CR director of automotive testing, stated Buick’s placing should be a “wake-up call” for other brands and manufacturers. He also stated the lack of SUVs and trucks helped Buick propel itself into the top three.
“One reason why the brand has been able to leapfrog others in the General Motors’ stable has been its limited vehicle lineup — with none of the pickups and truck-based SUVs that have negatively impacted Cadillac and Chevrolet.” Buick’s lineup is comprised of exclusively cars and crossovers.
As for the rest of GM’s North American brands, Chevrolet climbed five spots to number 15, Cadillac rose four spots to number 21, while GMC dropped four spots to number 24.
Comments
The real story is they Chevrolet Cruze. I believe it is now the highest ranked compact car in their magazine. Add to that the removal of the Civic being recommended due to quality issues and one might have thought hell froze over.
I have the Consumer Reports app and could not find a higher ranked compact than the Cruze.
Great result for Buick. Hopefully the other GM brands can move up the ladder as well.
THAT is everything. It’s an opportunity not to miss.
It’s good to see Buick continue its upward moves in these ratings.
If you go way back to the 80s and 90s this was the case even back then. Buick had always been up there in the reliability ratings. It was always odd to me how all other GM divisions were no where near the top of the chart except Buick. Great news.
Uh oh… volt is in danger
huh?
why?
Dropped off recommended list. Drop in reliability.
Even when GM does well in these findings from CR I take it with a grain of salt.
These ratings are about as reliable as the ratings on Amazon. They are only opinions of a select few who just happen to own the car and subscribe and bother to fill out the forms.
The accuracy and data collection are far from what I would call scientific.
I am glad they did well for PR but if you want real feed back on a automobile get it from people that are not testing toasters and nose hair trimmers. .
When numbers are skewed because you sold less cars then that is not a accurate accounting.
Sadly vast majority of automobile purchasers don’t look at this dramatically different than buying an expensive refrigerator. Very few purchasers are enthusiast and want reliability and quality vs sport and speed.
Whether you and I like it, CR is a primary source for non-enthusiast auto puchasers.
^^^This! Most enthusiasts already know what they want, and it’s probably because of performance and/or styling, and possibly despite questionable reliability. Lots of people only buy and own cars because they have to, and those people look at the data from places like Consumer Reports to make a “smart” decision with the family money. This should help Buick sell a few more cars to those kinds of people.
Still doesn’t make it accurate.
Yes, take it with a grain of salt.
But the only US brand in CR’s top ten? That’s not bad. I wouldn’t be surprised if CR matters to Buick’s audience.
Most viable largest source of non enthusiast information for those concerned with quality and reliability. Circulation of CR probably exceeds total circulation of ALL car enthusiast magazines combined.
Woo Hoo! NOW, THAT’S A BUICK! I’m patiently waiting for the debut of the 2018 Buick Regal! Kudos to all at Buick for this great distinction.
i don’t know what it is about buicks but they seem significantly better looking in person than in print.