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GM Says Recent Truck Recall Is ‘Inconsequential’ To Safety

General Motors is hoping to catch a break from the National Highway Traffic Administration in regards to the recall of 200,900 of its 2014 Chevrolet Silverado and GMC Sierra 1500 pickup trucks. The recall calls for the fix of a technical glitch in the instrument panel that is prompted when the driver is searching for a song using the steering wheel controls.

GM is hoping the NHTSA will rule the glitch “inconsequential” to safety and say the trucks do not have to be recalled, according to a petition from GM published on the NHTSA’s website Monday.

The problem is caused when the driver uses the steering wheel controls to browse through and select a song in an external device such as a cell phone that is plugged into one of the vehicle’s USB ports. Doing this can cause the instrument cluster to reset.

“When the instrument cluster resets, the analog gauges and identifications, the PRNDM (shift position) indicator, and the cruise control telltale will briefly turn off. In addition, some of the instrument cluster telltales may also illuminate briefly without the condition the telltale is designed to indicate being present,” GM said in the petition.

The problem occurs in pickups built between Jan. 29 and Oct. 28, 2013. GM filed the noncompliance notice with the NHTSA back in October, though it was only made public on Monday. The NHTSA hasn’t ruled on the petition and the public may comment on the request until March 26.

According to GM, the issue is “is extremely unlikely to occur. Before the condition can occur, the driver must operate a media device inserted into one of the vehicle’s USB ports in a very specific way.” GM has corrected the issue in all trucks built since Oct. 28, 2013.

Sam loves to write and has a passion for auto racing, karting and performance driving of all types.

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Comments

  1. More 2014 K2XX Problems? This is why decided against a Silverado. What else will go wrong? These things havent been on the roads long enough to justify Engine fires and Computer glitches.

    I would of waited another year, as long as the issues were sorted out…

    GM stop releasing unfinished products…

    Reply
  2. @JG It’s a machine and all machines fail, sooner or later.

    That said, you are right there seem to a lot of problems already and it begs the question how many problems owners will see long before there are 100k on the odo. Just be aware that you won’t win any popularity contests here. This is where people have blind faith in GM’s new trucks:

    Competition increasing truck sales while GM’s are decreasing? It’s the weather.

    GM engines catching on fire, electrical gremlins, airbag malfunctions, vibrations nobody can fix, and a seat problem. After millions of miles of real world testing? That’s okay, didn’t Toyota have a recall, umm, a few years ago.

    GM half ton trucks (a uniquely American product) is mostly built in Mexico while the Titan is built in MS, the Tundra in TX, and the Rideline in AL? That’s great.

    GM trucks only made of only 40 % American parts while F series, Tundra, and Ridgeline are all over 70? Super.

    GM bosses continue getting golden parachutes even after bailout and shipping jobs overseas? Splendid.

    New technology people actually want always introduced by competitors and never by GM? GM is just waiting for the right time.

    Nope, nothing wrong with the way GM is going.

    Reply
    1. Quit being a pressed, single-minded, ornery idiot. We’ve all told you the reasoning for this about a million times and yet, you do not listen. Are you even worth my time trying to explain all of this to you? Tough decision, but I’ll be nice today for your sake. .

      Let’s just get the elephant out of the room here: Every new product in its first year will have bugs to squash. Take a look at the Ford Escape! I’ll even bet that the “new” F-150 will have problems from the start.

      You are right, we do not know the long-term reliabiliy of these trucks but we will get there in time.

      GM has the highest average transaction price on its trucks than any other brand, so sales do not matter. Weather also did play a role in sales too!

      Excellent grammar! GM’s 1500 Crew Cab’s are built in Mexico and who important actually cares? GM is an American company and profits come back to The U.S. to pay other U.S. Citizens while the other trucks you mentioned (Ridgeline and Tundra, if you can even call those trucks) come from foreign companies where profits go overseas and do not come back in most cases. Ooh! Only 40%? I am going to die!

      GM has paid back their bailout money with interest and they still employ 1.2 Million U.S. Citizens.

      MyLink, IntelliLink and CUE were all created by GM and are excellent (with some exceptions). They also had the HUD well before other manufacturers! They were the first to put a Stop/Start system in a family sedan too! Instead of sitting here and telling you what GM has accomplished, go look it up yourself.

      Tell me again how GM is headed in the wrong direction?

      Reply
      1. I am proud to see a “Made in Dearborn, Michigan” sticker on the window of my F-150…It may not mean much to you, but im proud knowing that American workers assembled my truck… Its sad when we have to move jobs and factories to Canada (Camaro) and Mexico (Silverado), when these vehicles are labeled as iconic American vehicles…

        Its sad how Toyotas and Hondas are built in U.S. Factories by U.S. Workers, but Chevrolets are built in other countries by foreign workers…

        Reply
        1. I’ll say it again: GM and Ford are American companies and profits stay (or come back) to The U.S. to pay other U.S. Citizens.

          GM and Ford build most of their vehicles here anyways. I’d say at least 4/5th’s of GM’s U.S. lineup is built in The U.S.

          Toyoblah and Honda also build some of their vehicles here. They are foreign companies and profits leave overseas and (in most cases) do not come back.

          It isn’t really sad. I feel proud that we are creating jobs for the poor in Mexico. We help them and we get a great vehicle and profits in return.

          Reply
      2. YEa with interest and we still took a 10billion dollar loss on these dumbasses.

        Reply
        1. You didn’t lose anything on GM!

          You Lost Money On The Us govt!

          GM paid it’s loan back in full!

          Get your facts straight!

          Reply
          1. The stock was bought when GM was worth more vs now when the stock is shit. Its about to get worse for GM.

            Reply
            1. GM stock is worth around 40 dollars

              What part of GM stock is shit?

              Reply
              1. What is Fords stock? Also what do you think all these trecent recalls are going to do with their stock? Plummet? LOL GM is screwed.

                Reply
                1. What happened to Toyota s stock after their big recall?

                  Nothing?

                  Reply
  3. I anticipated i wouldnt get many thumbs up. That is one of the reasons i refuse to buy a GM vehicle. The community that sorrounds GM is sickening. There are your basic GM veterans who have had nothing but a GM vehicle but still insist that all brands have pros and cons, and they wish you the best no matter what AMERICAN vehicle you own. On the inverse you have the GM Elitist Facebook groups that constantly slander Ford and Chrysler and will do whatever they can to TRY and prove their vehicle is “better.” that is not a community i want to be assosciated with. Especially at my college, where people always try to pass off their nameplates as more superior than mine. I dont really care, Ford and Chrysler seem to have a more refined demographic that doesnt need Facebook groups to slander other domestic brands.

    Us “Ford” and “Chrysler” lovers realize our mistakes; Triton 5.4L, Powerstroke 6.0, and Chrysler 2.7…To name a few. We can own up in saying that our “preffered” companies have issues to fix and they produced a bad product. But you will never hear a die-hard GM fan talk badly about the Cobalt, although it had 700,000 recalls, or the Silverado, which had 370,000 recalls. Im just spouting off right now, but i hope some of you can see my point. And this “bias” of mine started soon after Al Oppenheiser stated; “our goal, my goal, is to beat the **** out of anything Ford can put on the road”—That elitism is what bothers me.

    And i gave GM a chance, after the bailout i went a previewed the 2009 Impala and the 2009 Mailbu for a reliable vehicle and saw that the upcoming Taurus looked to be more promising. Alas the Ford impressed me in ways the GM equivalents failed to do. And this was also evident when previewing a 2012 Silverado to a 2012 F-150 and eventually settling on the F-150. This was my latest venture, to try out the 2014 Silverado to see what they changed…I will not consider it unless it gets sorted out soon…

    Feel free to refute, argue, and slander me, but it will not change my opinions…

    Reply
    1. I will be glad too! First, you said that you went out and looked at a 2009 Malibu and Impala (which are Old GM designs). Looks like someone didn’t do their homework. How about going to look at a 2014 Malibu or Impala? I am a guy in college who owns GM and love them. I will never buy or drive a Chrysler as they were the company that created the Neon. Ford has had several failires , but they are right there with GM. In the past 3 years, GM has gotten significantly better! I am not greedy nor proud and am just looking for the best value in my vehicle. It is funny how you say “TRY”, because I have found the best value throughout GM for all of my past vehicles. Consider taking a loom at New GM because they offer some great products!

      BTW, please stop stereotyping people. . .

      Reply
      1. You need some comprehension skills…I said i looked at the 2009 Impala and 2009 Malibu AFTER the bailout (Which was around early 2010.) The 2014 Impala obviously wasn’t around back then…The brand new 2010 Taurus was a much better vehicle compared to the GM equivalents…So i snatched up an AWD Taurus which was byfar my most reliable car.

        And yes, i TRIED to find a worthy GM vehicle so i can say “I owned” one, but none of the GM vehicles i had looked at were a better value than the Chrysler/Ford equivalents…

        The F-150 i got was $4K cheaper, had a 5.0L Coyote, and had WAY more extras than the Silverado…It also handled alot better…

        (Before you feel like i “Stereotyped” you, reread my post…I blatantly said there are two groups of GM fans; the “elitist” groups who run Ford hate groups on Facebook, and the “modest” groups who enjoy all domestic vehicles and simply prefer GM…)

        Reply
  4. I do not fall into the blind follower category, and am disappointed to see yet another recall on the new trucks, but let’s get the facts straight. All recalls are voluntary, the NHSTA can recommend a recall, but manufacturers aren’t obligated to follow through, although it’s usually in their best interest as Chrysler recently demonstrated when they initially decided not to follow NHTSA recommendation on a recall of several model years of Jeeps. A huge media backlash ensued and Chrysler changed their position. To me a recall is an instance in which a manufacturer makes a mistake and is doing what is necessary to correct it at no cost to the customer. Assuming its in a timely manner and there is no evidence of hiding and ignoring the problem, is this so terrible? I realize a lot of people don’t share this perspective, and some are just ignorant, using Toyota as a comparison. When was Toyotas latest big recall? Last week. Toyota has led US recalls for three of the last four years, breaking a record last year with a total of 5 million units recalled. Recalls are an indicator of poor planning and manufacturing, but are quite common in the industry. Maybe I’m the crazy one for responding to a comment from someone that “finds the GM community sickening and would NEVER consider buying a GM vehicle( unless they change them soon)” yet visits and comments on a website that exclusively report on GM related topics???

    Reply
    1. If you are going to quote me, atleast make it right. I only stated that some of the GM community is elitist and extremely biased.(facebook groups and such). I also stated that I am willing to give GM a chance if they fix their problems. I even used multiple examples of times in which I gave them a chance against other manufactures but chose against it. I don’t hate, and never will hate GM, but my experiences and events like these are going to keep me from purchasing one. I’m here because I try not to be biased and I like to see a U.S. manufacture producing nice vehicles…

      Reply
  5. Is it me or is GM having a recall every so many months??? Holden haven’t had a recall on any current models (MY14 Cruze, VF Commodore, VF Ute, WN Caprice)… And yet that means nothing to the bean counters. #Stillupset #Venting

    Reply
  6. Holden is going to have plenty of recalls in the near future and not just a few for a minor problem here or there! The entire product line up built in your country will be canceled!

    So let me ask you if your holdens are so great then why is GM pulling their products out of Australia?

    Is it because the government does not support the industry enough! Maybe!

    GM is tired of spending millions to keep holden afloat! Maybe!

    The people of the region would not support the local products produced! Maybe!

    Your getting recalled!

    Reply

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