According to a recently released Customer Satisfaction Program from General Motors, certain Chevy Traverse crossovers need the transmission turbine shaft seal replaced.
According to the bulletin, some Chevy Traverse units may have a condition in which the transmission turbine shaft seal was misassembled.
The models that may need new transmission turbine shaft seals include the following, according to Customer Satisfaction Program number N242473580.
These vehicles are marked in the GM Global Warranty Management system, with their Investigate Vehicle History screen containing the notice “Open” to indicate the repairs are needed. The customer satisfaction program is in effect until December 31st, 2026.
This customer satisfaction program only affects the third-generation Chevy Traverse that came out for the 2024 model year. The previous-generation Traverse is unaffected because it uses a different transmission. Some of the highlights of the 2024 redesign include an updated C1-2 platform, a turbocharged 2.5L I4 LK0 engine making more power and torque than the outgoing V6, a new off-road-ready Z71 trim, and the addition of the Super Cruise hands-free driving system to the options list.
When we asked you in a poll whether you’d rather have a V6 in the Chevy Traverse than the turbo-four, a whopping 85 percent of you said you’d prefer a V6. Although die-hard GM enthusiasts may prefer a V6, the 2024 Chevy Traverse was flying off of dealer lots when it first came out, and Chevy Global Vice President Scott Bell told us, “I have more people coming up to me asking about the Traverse than I have had in my entire career…We’re seeing people coming out of Jeeps and Fords, and it feels good.”
GM also issued a preliminary information bulletin last week about an issue with the wireless phone charger in certain vehicles, including some units of the 2023 to 2024 Chevy Colorado and 2024 Chevy Traverse, for which it is developing a fix.
Another recent Chevy Traverse service bulletin from May alerted owners that certain 2023 Chevy Traverse units from the previous generation may have a condition where a defective transmission case can cause a transmission fluid leak. To rectify this problem, certified GM technicians will be instructed to inspect affected vehicles and replace the transmission case. Some Chevy Blazer and Chevy Trailblazer crossovers were also affected by this customer satisfaction program.
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My brother’s neighbors have a new traverse and it’s been a nightmare for them. It’s sad bc it’s a good looking ride that they pay a ton of money for.
Cheapest parts from lowest bidders. What do you expect & it’s all brands on overpriced product.
General Mediocrity quality.
Hey, it is the creative they/them who thinks doing the opposite of what TMI has always said and stood for will confuse people. So creative they/them can't even come up with they/them own name or is so hurt by the truth spoken they/them need to use TMI's name, way to go!
Huh?
If they kept the 3.6L, this wouldn’t have happened.
transmission ≠ engine
Wouldn't be having this issue if they kept the same drivetrain!
Let me guess, the junk 8- speed strikes again?
Keep up the good work, Mary. Concentrate on making a self-driving Smart Phone on wheels.
Don't worry about the mechanical side. That's what Service Departments are for .
And if you have engines and transmissions that for years are "tried and true" ... screw with them 'til you mess them up .
Merry Christmas and enjoy your "bonus" ... in Tuscany.
Those GM Marketing Mavens just seem to keep on producing vehicles where a certain percentage are amazing, and a percentage that are pure junk. Not sure how they accomplish doing this as some folks buy GM products and are very happy with them, the "one" that they purchased is exceptional, and they are totally happy with their purchase and never visit the local GM dealer unless it's absolutley necessary thereby maintaiing their endearing love for the product that they bought, probably trading in a Chrysler or Ford product on a new GM product. What you probably won't see is anyone trading in a Honda, or Toyota Product and a few other popular Asian products that they have driven the crap out of and they've always worked perfectly, so why trade them in, right? Then you get the poor SOB that trades his Dodge Ram or Ford F-150 on a new Chevy or GMC truck because they were not happy with the product they purchased thinking that the GM products just might be a better choice for them. Well, sometimes things work out and sometimes...boy did they make the wrong choice, and sadly not just in product choice but in a dealer choice too. It's a tough one to call, I guess that's why so many folks are either product loyalist or not...depends on how the product you chose treats you, and yes that often includes the dealer you've had to deal with if there were warranty problems and how they were handled. Oh well, all I know is that on the local GM dealers used vehicles lot around where I live, you don't see too many Honda's or Toyota products parked on the used car or truck lots. You can draw your own conclusion why this is, not saying that "all" Asian products are superior to "all" American products, but there has to be a damn good reason why they seem to sell more Asian than European products year after year. Oh I know, the F-150 Ford Truck is the best selling vehicle in America...They must be doing something right, right? But not everyone wants or needs a big full sized 60 grand (or more!) truck...and that is where those certain Asian products seem to have both European and American auto makers by the hind end, year after year. Think they might know something other auto makers don't know about better quality and long time loyalty? Sure seems that way plus it's been that way year after year. Ain't that sumt'in.
I'm sure there will be those that disagree with me, and that's okay because a difference of opinion is what makes the world go around...different strokes for different folks as they say.