Cadillac Brand Second To Last In Consumer Reports December 2024 Reliability Report

Cadillac ranked very low in Consumer Reports 2024 reliability ratings, which uses survey ratings from 2022, 2023, 2024 and “some early 2025 [model year] data” to rank automotive brands on a scale of 1 to 100 points.

Cadillac scored just 27 points in this year’s survey, putting it at twenty-first out of 22 brands. Only Rivian, with a rating of 14 points, was deemed to be less reliable than GM’s luxury brand.

The report didn’t give a full breakdown of individual Caddy models, with separate ratings offered only for two of its nameplates. The Cadillac XT5 crossover, one of the marque’s legacy ICE models, achieved a rating of 48 points, putting it well above average for an American vehicle.

Meanwhile, the Cadillac Lyriq, one of the brand’s leading EV models for popularity, scored a jaw-dropping 5 pointsout  of 100, a low score equaled only by another GM electric vehicle – the Chevy Blazer EV, also rated at 5 out of 100 for dependability.

Overall, EVs scored worse for reliability than ICE models across the board. Electric vehicles had 42 percent more problems than baseline internal combustion models in 2024. However, this is a strong improvement from 2023, when EV problems were 79 percent more frequent than ICE. PHEVs had 70 percent more problems, again down from 146 percent more a year ago.

EV problems weren’t wholly due to powertrain problems, with infotainment systems and other tech features also being sources of unreliability. American brands were the least reliable vehicles, rating 38 out of 100 on average. European vehicles are next, scoring 48, while Asian brands remain the most reliable, with an overall 57 rating.

Notably, Cadillac makes some of the few sedans still in the GM lineup, including the CT4, CT5, and their V-series and Blackwing derivatives. A leading CR testing director, Jake Fisher, remarks that “as a class, sedans remain very reliable,” adding that vehicles with this body style “remain a practical choice.”

Fisher also remarked that “even within high-ranking companies, there can be significant variation in reliability.”

Rhian Hunt

View Comments

  • Here before the usual suspects. Let me get this out of the way for everyone:
    • Mary bad
    • GM bad
    • Cadillac costs too much!
    • Garbage!
    • EVs bad & unwanted

    • Should we be happy that this once prestigious and best selling AMERICAN luxury brand is now dead last in almost every category? Should there not be any accountability?

  • And that rushed-to-market half-baked Lyriq also pulled down the Prologue, Blazer EV and Equinox EV. Great job GM, especially since that's all you do these days.

  • Consumer Reports is a bought out by foreign investors. Not a reliable publication any longer they only recommend foreign poorly made products.

  • We used to call it consumer Distorts. Now they are strictly an advertisement for KIA, Toyota and Honda. If you look at there donation dollars in fine print that's who finances that magazine. You cannot trust this publication any longer.

  • Wife loves our 2024 XT4 Premium Luxury Radiant Red Tintcoat purchased in October. $47,615 list with $1500 off sticker. But of course this model being axed in 2025 to build more ev's most people don't want. Kind of like my son's bought new 2017 Garnet Red Tintcoat Camaro RS, A8 no issues since flush) V6 that small font gm killed again. Little gm builds more and more of what they want potential buyers to buy, not what we want. Sad.

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