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How will dealers retrofit features

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    • May 18, 2022 at 10:01 am #706424
      GM Fan
      Participant

      I was wondering when and how will dealers retrofit features such as the heated seats option?

      https://gmauthority.com/blog/2021/11/general-motors-can-retrofit-heated-seats-in-2022/

    • May 18, 2022 at 5:03 pm #706519
      GreeneGuy1970
      Participant

      I was told it will basically be treated like a recall, and they will send out postcard notices

    • June 8, 2022 at 10:55 am #709482
      TR-USA
      Participant

      I purchased a 2022 Silverado 1500 in February that requires chip retrofitting. At that time I was told retrofitting would occur by the end of quarter 2. I contacted the dealer today since I have not heard anything and was told retrofitting won’t start until quarter 4. They recommended I call GM Customer Care since GM sets the policies. I spoke with GM Customer Care and they said the same thing as the dealer. They basically said there is nothing they can do.

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