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What is actually going on here? Is vehicle order tracking available or not?

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    • #673141
      Inland1832
      Participant

      I see thousands of posts here posting order numbers. Are tracking results actually being provided?

      I’m waiting on dealer allocation to become available for a new Cadillac, at which time I will want order tracking information!

    • #673142
      scottjoostdyk
      Participant

      It’s not available

    • #673168
      Alex Luft
      Keymaster

      Not available. There is a message at the top of the page that states that GM Authority is no longer handling these requests.

    • #676913
      PaulQ2021
      Participant

      Go to Cadillac.com, lower right on web page you can CHAT with agent. You will need order number and they can advise of status

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