Stuck In Transit at Flint plant?

We ordered our Silverado 3500HD in July, were notified that it was completed in mid-November, and was on a car carrier awaiting transport on November 22nd. It is now March and we still have not received it. Myriad calls by our dealer and us have been to no avail. Customer service is useless and there is no contact information for GM headquarters available. It is beyond frustrating.

ord. nov ,built 12/23 was to be delivered march 2. cancelled dealer called- was pulled due to bed not being sprayed. ? called chevy they told me to call back in a few days. nf199

We ordered 2500 hd high country in july, built in September. Placed on micro chip hold unit December 7 th. Pending dispatch since December 11th. I do not want to pester my dealer who has been fantastic throughout this crazy process. Emailed Marry Barra’s office several times. Recieved 6 phone calls from her team member Misty. We where told the lot the vehicles ,1000’s of them has been mismanaged and the trucks are not available to be shipped. Also that they are very short staffed and there are not enough truck drives. This is very discouraging coming from a international US corporation.

I would like to know under what conditions my truck is being ” stored” . Being in Florida. Flint is very far away. It would be nice to know if it is in a muddy field full of mice. Being moved around with fork trucks.

Purchased a 1500 LTD from a dealer that showed in transit on 2/26/22 with a delivery date of 3/19/22. It’s now 3/20/22, and still at the railhead in Flint.

Apologies to the group. My truck is stuck in Ft Wayne….I think

We apparently were very lucky. I ordered a 2500HD Duramax LT in mid-November. It was built the first week in January, and delivered to my dealership on January 21. But I was getting no information from GM, nor was my dealership…just kept hearing there was no update…and then it just showed up at the dealership. I don’t get it…but I’m not complaining!

In my opinion all of us that has made major purchase of a truck and has been lied too should start a class action lawsuit!

Hey guys fell/felt your pain I’ve spent endless hours calling dealership GM etc seem to be no rhyme or reason on how GM is handling this situation I’ve been waiting since 1/22 myself couldn’t wait any longer found and 22 2500 diesel AT4 and lost thousands cause I needed a truck but I still on hold for my original truck given being a lot less expensive. GM customer assistance offered 100,000 rewards points ($1000.00)and a $500 accessory certificate I guess it is better then nothing
But I can say that they just don’t care and there attitude seems to be “IT IS WHAT IT IS” cause all manufacturers are in same boat!
I know it doesn’t make it an easier pill to swallow!!
I’ve posted in other threads that depending on which factory truck was/is made in seems to be the issue
I’ve noticed trucks with the 7th to last digit of vin with the “1” are being built and delivered much faster then the “F” ones

If’a truck plant builds 1,000 trucks each day I see no way to deliver them . Seems like maybe you need more delivery trucks I don’t know . When ft Wayne plant shut down did they continue to deliver trucks hope they are.

All: found this article, maybe this is a good sign.

https://www.mlive.com/news/flint/2022/04/gm-says-vast-majority-of-stockpiled-flint-trucks-now-outfitted-with-semiconductors-shipped-to-dealers.html?utm_campaign=flintjournal_sf&utm_source=facebook&utm_medium=social&fbclid=IwAR0rdrF7ZDf_cUB3nndhyqNmF4EeL-xrJas2wZ5-4WIZEP4vF-2YiOnHz4w

Wow!
I thought 6 months was alot!

Cheddar i gave up on that build just today and reordered.
Technically it could end up over a year.
lol.
Best of luck!

I can’t even get info from GM anymore. All they will tell me when I call is that it has been produced, and my dealership has all shipping information. Then I get an email saying it has been produced, but the system isn’t showing a location or status. I just want my truck…..