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Poor Engineering Tailgate Design

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    • #761354
      bobspool
      Participant

      Spending almost 90k on a GMC Denali and GM won’t stand behind their work!!!!
      Tailgate hits trailer hitch. Only one hitch will work properly and GM does not have it.
      $1500 in damage with 256 miles on it. Poor Service!

    • #761357
      uscrudd
      Participant

      It’s the worst. It’s not even me. My kids think it’s cool to lower the inner tailgate and it makes me cringe every time

    • #761358
      bobspool
      Participant

      BM makes it for $399 and it does work………..(etrailer)

    • #761359
      mjthor1
      Participant

      Do you have a link for hitch that works with tailgate?

    • #761362
      bobspool
      Participant
    • #761363
      bobspool
      Participant

      GM’s Response…………….
      They have not heard the last from me!

      Dear Mr. Williamson,

      Here is a summary of the final resolution for your 2023 GMC Sierra 2500HD, case number 9-9802659911.

      Based on all the available information and careful review of your case, we are not able to provide financial assistance towards the cost of the repairs on your vehicle. This is neither a manufacturer’s defect nor a mechanical failure. In this circumstance, because of the reasons I just reviewed, cost assistance is not available for this issue.

      GMC reviews each customer’s concern on an individual basis. All the facts in your situation were carefully considered and we have determined that this decision is appropriate given the details of your case.

      Regards,

      Dyanna
      GMC Customer Assistance
      Phone Number: 1-866-790-5600
      Extension Number: 5930983

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