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OnStar Link disables buttons in the car

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    • #673140
      Inland1832
      Participant

      I got a mailer today saying that my 2013 GM car has 2G cellular technology which will no longer be supported by the cellular industry beginning in 2022. OnStar is offering a plug-in dongle called OnStar Link that supposedly works with an app on your cell phone to provide some connected services. And oh, by the way, when you plug in this dongle, it disables the OnStar buttons in the car.

      SO, as far as I can tell, the OnStar equipment in the car becomes junk, the dongle transmits some car data to the phone, which then has a cell connection to OnStar. Kludge with a kapital “K” if you ask me!

    • #688000
      eddie046
      Participant

      I got the same mailer a few months back for my 2012 CTS. As someone who has spent a lot of my career working in telecom I knew this was coming. A whole lot of other older devices impacted by this, for example my old Kindle which uses Amazon’s free 3G network. I am probably not going to renew my Onstar this coming June as a result. Not a lot of value in it vs what my smartphone can provide. I do have a new 2022 GMC Sierra on order and I will use it on that as it will have full functionality. I really don’t blame GM on this one as this is a decision by all of the telecom providers. I cannot reasonably expect GM or any other company to go back and do major equipment updates in vehicles that might be approaching 10 plus years old. Technology is moving on at an ever increasing pace, I know I don’t always like it but that’s how it is. Hey I would love to still be using my old Blackberry with real keys too!

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