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HOW LONG DOES IT TAKE TO GET ANY INFORMATION???

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    • #505607
      Marglen4570
      Participant

      Why have I not received any information on my order WGBRHQ ?? I have called GM customer service & all I am told is GM has accepted the order. NO mfg. date or ship date?? My dealer ordered my High Country over two months ago. I asked for my order to be tracked on this site 1 month 3 weeks ago & have not heard anything. It must be a BIG secret???

      Marglen4570

      • This topic was modified 6 years, 8 months ago by Marglen4570.
    • #505662
      3jak
      Participant

      Go to prechat.chevrolet.com they were really helpful found out status on my truck and they gave me the vin number my truck is on the way

      • #505677
        Marglen4570
        Participant

        3jak, Thank you? I went to prechat.chevrolet.com & all they could tell me is Chevrolet accepted the order & that is the only info they could find??

    • #505882
      drucker
      Participant

      Ask for the event code and it will give you more precise information of where your truck it.

    • #505909
      Marglen4570
      Participant

      druker, They told me the event code is 1100 meaning the order has been accepted but has not been assigned a production date.

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