mobile-menu-icon
GM Authority

HOW LONG DOES IT TAKE TO GET ANY INFORMATION???

Viewing 3 reply threads
  • Author
    Posts
    • September 7, 2018 at 12:56 pm #505607
      Marglen4570
      Participant

      Why have I not received any information on my order WGBRHQ ?? I have called GM customer service & all I am told is GM has accepted the order. NO mfg. date or ship date?? My dealer ordered my High Country over two months ago. I asked for my order to be tracked on this site 1 month 3 weeks ago & have not heard anything. It must be a BIG secret???

      Marglen4570

      • This topic was modified 6 years, 8 months ago by Marglen4570.
    • September 8, 2018 at 8:17 am #505662
      3jak
      Participant

      Go to prechat.chevrolet.com they were really helpful found out status on my truck and they gave me the vin number my truck is on the way

      • September 8, 2018 at 4:37 pm #505677
        Marglen4570
        Participant

        3jak, Thank you? I went to prechat.chevrolet.com & all they could tell me is Chevrolet accepted the order & that is the only info they could find??

    • September 10, 2018 at 10:09 am #505882
      drucker
      Participant

      Ask for the event code and it will give you more precise information of where your truck it.

    • September 10, 2018 at 11:45 am #505909
      Marglen4570
      Participant

      druker, They told me the event code is 1100 meaning the order has been accepted but has not been assigned a production date.

  • Author
    Posts
Viewing 3 reply threads
  • You must be logged in to reply to this topic.

Subscribe to GM Authority

For around-the-clock GM news coverage

We'll send you one email per day with the latest GM news. It's totally free.