March 28, 2022 at 5:17 pm #697917
Anyone offer some advice on this situation?
My current truck is a 2022 2500 HD LTZ with about 17K miles on it.
I ordered and put a deposit down on a ZR2 back in December. Same dealer I always use. It is suppose to arrive 4/1 or 4/2.
I reached out to my salesman today to see what he would offer for my current truck. I had already been given numbers from other dealers so had a number in mind. My dealer low balled the trade in by 10K compared to the other offers. So I told them I would just sell it somewhere else not thinking anything of it. Always viewed these as two different transactions.
They then proceeded to say they would give me my deposit back and sell my ZR2 to someone else if I didn’t include my current truck in the deal. This is all from the used manager not the salesman. They said they can cancel any order if the “Numbers” don’t work out.
I wasn’t looking to make much off the trade in just enough where both parties are happy. This dealership doesn’t even have a 2500 on the ground so it’d be any easy sale for them.
March 29, 2022 at 4:51 am #697946
You should be able to sell your vehicle on your own. The deal is not inked and the MSRP price of the truck on order does not change as long as you are still able to purchase the truck when it arrives. It would be the same as if a customer that does not have a trade in.
March 29, 2022 at 6:21 am #697951
I’d take that complaint to the sales manager or the head of the dealership…that isn’t right.
March 29, 2022 at 7:14 am #697963
I agree with Eagle_Driver, I’d get the Sales Manager, The GM for the dealership and Salesman in one room to discuss this. That used car manager is the reason why car salespeople are perceived to be underhanded, and not to be trusted. Your current truck is not part of the deal and he’s just trying to score a nice commission. You’re correct they won’t have any problem selling the ZR2 if you walk away, but if they don’t back down that’s exactly what I’d do. I’d also get on the horn to GM and file a complaint, I’d also file with the local BBB and your local TV station that might take an interest in this story. I’d make sure they know what your going to do. GM may not be able to help you out, but they sure can mess with the dealership regarding future allocations. I’m buying a High Country that’s been shipped I live in Phoenix but am getting it from a dealership in WI, because a family member is on the management team. The obvious reason I didn’t want to put up with any BS. I personally don’t have an issue with any business making a reasonable profit, but to me this is someone trying to take advantage.
March 29, 2022 at 8:14 pm #698074
I’m meeting with the sales manager and salesman tomorrow about the used equipment manager and resolve this. I’ll keep y’all updated.
Just bad business. This will be my 3rd new truck and 3rd trade into this dealer in the past 12 months and have always had a very smooth, don’t have to haggle process with them. Its always a win win for us both.
JGW- I’m with you, I’m all for helping the dealer turn a profit on my trade ins. I always get quotes from 3 other dealers and my dealer is never the best offer but it’s always been fair and never the lowest which is why I have been loyal to them. Hopefully it works out tomorrow. Thanks for the advise guys
April 8, 2022 at 7:52 pm #700647
How about a update ?
April 9, 2022 at 12:32 pm #700684
Yes, please update.
Sounds like your dealer is being shady and trying to take advantage of you. If you did not include an offer for trade in deal when placing the order the trade of your truck should not be required for the sale.
The thing is that if you sell your truck to a private party then purchase the new truck, you will pay full sales tax on purchase.
If you trade your truck in on the purchase the trade value reduces the sales tax by an equal amount.
You have to decide which works best for you.
I think the dealer is trying to take advantage of a dip in trade value from the time order was placed and delivery and has you at a disadvantage because you are anxious to get your new truck, and limited availability of a suitable replacement.
Not exactly dishonest but does not have your best interest in mind and trying to line his pockets at your expense.
When I ordered my 2022 2500 Custom, in Dec. 21, I traded in my 21 Custom 2500 (same model). To lock in the trade value I had to trade my truck in at the time of order. Dealer sold me new 22 2500 Custom, with approx. 4K in additional options over my 21, at MSRP and gave me a trade in value = MSRP. That way I didn’t have to pay any tax and only paid minor fees of less than $200.00 for the deal. Dealer took my truck and sold it and paid off loan balance so I don’t have payments while waiting on the new truck.
When the new truck arrives I can refinance the previous loan balance or pay it off and be in the same position financially less $200.00.
If I had held onto my truck until delivery, approx. six mo. later, then traded in, I would also be subject to a loss of trade value.
After trading my truck in I went and bought a $2K old Dodge clunker PU to get around in until the new truck arrives.
When the the new truck arrives I will sell the Dodge , hopefully for what I paid for it and even if I loose a little I will still be happy with the deal.
May 20, 2022 at 9:47 am #706761
Wow, $2000 for a clunker truck. Here in Florida they start at $5000 for a junk truck. Trade ins at all time high. Traded my 2021 honda accord sport in for a 2021 silverado 1500 and got almost $5000 more than I paid. Got $32300 for the trade. Now I have a $49,000 RST with lifter issues . Thought I was getting a reliable truck, but looking at this site among others, I have now an unreliable vehicle that Im not sure about going on a 1200 mile trip. Just rambling on here and regretting ever getting a Chevrolet. Forgive me Honda.
May 20, 2022 at 3:26 pm #706940
Yes that’s an unfortunate predicament with the valve train issues of the 1500 series, it’s a real crapshoot whether you end up with a reliable motor and the odds are not good. That’s why I upgraded to the 2500, for only a few thousand more, because the 6.6 gas LT8 engine appears to be more reliable and the HD trucks are just built better than the 1500’s.
I drove the 21 2500 for over a year with no issues and loved the truck, before I traded it in on the 22 2500.
Now due to dealers lack of allocation and constraints, it looks like I may end up with a 23 model. I am at about six mo. since ordering and still at 1100 with order not accepted by GM yet. I can only hope the new truck will be as reliable as the previous one.
I also had an 07 1500 Silverado with over 100K mi. that had the variable valve system 5.3 engine that would drop out 4 cylinders when not needed and got good highway mileage, except when towing. I drove it for approx. 10 yrs with no issues other than regular maintenance, tires, brakes, fluid changes, plugs and wires. Sold it for 8K, in 2020, to a good buddy (could have got 10K to a non friend). Used the proceeds to add to down payment on the 21 2500.
I have owed and driven several Chevy 1500 trucks since the 70’s, can’t even remember how many, and can’t recall ever having a major breakdown.
I think in more recent years GM made the variable valve system more complicated and screwed up the current model engines in the 1500’s.
Overall I still believe the late model GM HD trucks, 2020+, are the best trucks for the price if you can get one with out the mark up over MSRP, So I will stick with GM over Ford and Ram (used to Dodge). Honda’s are OK but they just don’t make an HD truck I like.
Good luck with the 1500 RST, they don’t all break down, just a higher chance with late models.
June 15, 2022 at 10:01 am #710631
I traded in my 21 Custom 2500 when I purchased my 2022 2500 Custom on December 21. (same model). I had to trade in my truck at the time of order to lock in the exchange value. At MSRP, the dealer sold me a new 22 2500 Custom with around $4000 in additional options over my 21, as well as a trade-in value of MSRP. That way, I avoided paying any tax and simply had to pay small fees totaling less than $200.00 for the sale. My truck was sold by the dealer, and the loan balance was paid off, so I didn’t have any payments while waiting for the new truck. When the new truck comes, I’ll be able to refinance or pay off the existing loan debt, putting me in the same financial situation as before, minus $200.00. I would have lost trade value if I had kept my truck until delivery, which would have taken around six months, and then traded it in.
June 17, 2022 at 2:44 pm #711104
Did you copy and paste part of my post with the intention of making a comment on it ?
I thought it a little strange to see my post with another name on it and no follow up comment.
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