July 20, 2023 at 6:35 pm #770712
Got the letter today guys.
Let me make this VERY CLEAR TO ANY IF YOU WHO BOUGHT AN EXTENDED WARRANTY ON YOUR GM VEHICLE…….
Quote….” we have just been advised there will be a price increase to our extended vehicle service plans effective July 27, 2023. After that date we will not be able to honor the service contract pricing design specifically for your vehicle“
We just received this letter today, July 20, 2023, our truck is just one year and one month old so the GM warranty still has two years to go, we paid $5000 for the service contract and now they are basically canceling it. They are not offering a refund on a contract that hasn’t even gone into affect yet, so I wonder how many dealerships from Ford to Dodge to Chevrolet have sold these contracts and now as customers have no extended warranty.
I implore everyone of you to call your dealers and to barrage GM with questions of WTF.
I will contact our dealer tomorrow and see what they say. The service contract was never spoken to us as a third-party contract. Our understanding was that it was the dealership itself that would take care of all repairs.
So again, this is real people if you’ve gotten this letter today, let us know . And start barraging GM and your dealers with questions because I’m not gonna just drop $5000 and let it go.
- This topic was modified 2 months, 1 week ago by [email protected].
July 20, 2023 at 6:59 pm #770714
You should talk to your dealership for however I’m pretty sure its in your contract that the extended warranty is 3rd party. Interesting that there is nothing on their website about this..
July 20, 2023 at 7:08 pm #770715
Yeah, talk about being blindsided.
Further in the letter they say that you have to call them by the cutoff date and the “premium” to keep your contract valid will be from $150-$500 per year increase.
And yes, tomorrow I will be contacting my dealership with this. BECAUSE if the contract is being canceled before it’s been invoked, then a full refund is due……….
And I know the dealership needs to make money, and the extended warranty’s are a way of doing that, but it’s a REAL issue if it’s going to go into “FLAKE” Land. And that is not legal.
You sell a product, you stand by that product or go down in flames.
And I will go after Endurance via a lawyer if this stands.
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