This topic contains 3 replies, has 4 voices, and was last updated by 
-
Posts
-
Dealer said truck was built with this code 3300 but from what I read it isn’t built yet?
-
3300 order selected, scheduled for production. That’s pretty close to being built but dealer is either fudging or has more up to date info.
-
I have been following the posts for 2500 HD orders with great interest because I, have a 2022 2500 HD Duramax on order. On October 28, 2021, The Order WorkBench Document reflects my order is 43 days old and in 1100 – Preliminary Order Accepted. Order Type is SRE – Retail Sold. I placed this order through my dealer in August 2021. It is a 2022 2500 LTZ Duramax, Silver in color.
I have had very little success in getting information from my Dealer. They either do not have any information or are not willing to share with me what they know so I reached out to the Executive Office of General Motors and here is the email I received today.
Dear Mr. XXXX,
The Chevrolet Executive Office has received your request for assistance regarding your vehicle delay. General Motors has accepted your order and is awaiting production. There is no set date on when the vehicle will be available at this time. Your selling dealership will be able to assist you further on the delivery date as it becomes available.
Service Request Number XXXXXXXXXX was created to further assist you but as stated the selling dealership will have more information to assist in the matter. Please do not hesitate to call if you have any further questions.
My office hours are Monday through Friday 9:00 AM – 6:00 PM
Have a great day and thank you for being a valued Chevrolet customer.xxxxxxxx
Executive Resolution TeamMy dealer did tell me last week my order has been moved to the 2023 Model Year.
Has anyone on the forum experienced what I am experiencing? If so, please share with me. I can get a similar truck in FL but will have to pay $5,000 over MSRP and my only choice is White with Black Interior.
Thanks in advance.
-
I ordered my 3500HD In March of 2021 it was moved to a 2022 and it was built Nov10th 2021. It has been sitting stuck in transit in Flint for Months and I get the same response from GM Customer Service of Congratulations your truck has been built but you will have to remain being patient. I have put a call into the GM Exec office and they are escalating a case and I should hear back in 2-3 business days. very frustrating as a consumer and longtime GM customer.
You must be logged in to reply to this topic.