- This topic has 4 replies, 5 voices, and was last updated 2 years ago by
pcantore64.
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AuthorPosts
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March 15, 2022 at 4:07 pm #696171
renegade2019skidoo
ParticipantDealer said truck was built with this code 3300 but from what I read it isn’t built yet?
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March 15, 2022 at 5:48 pm #696179
DandyDan
Participant3300 order selected, scheduled for production. That’s pretty close to being built but dealer is either fudging or has more up to date info.
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March 15, 2022 at 6:37 pm #696185
cuchi479
ParticipantI have been following the posts for 2500 HD orders with great interest because I, have a 2022 2500 HD Duramax on order. On October 28, 2021, The Order WorkBench Document reflects my order is 43 days old and in 1100 – Preliminary Order Accepted. Order Type is SRE – Retail Sold. I placed this order through my dealer in August 2021. It is a 2022 2500 LTZ Duramax, Silver in color.
I have had very little success in getting information from my Dealer. They either do not have any information or are not willing to share with me what they know so I reached out to the Executive Office of General Motors and here is the email I received today.
Dear Mr. XXXX,
The Chevrolet Executive Office has received your request for assistance regarding your vehicle delay. General Motors has accepted your order and is awaiting production. There is no set date on when the vehicle will be available at this time. Your selling dealership will be able to assist you further on the delivery date as it becomes available.
Service Request Number XXXXXXXXXX was created to further assist you but as stated the selling dealership will have more information to assist in the matter. Please do not hesitate to call if you have any further questions.
My office hours are Monday through Friday 9:00 AM – 6:00 PM
Have a great day and thank you for being a valued Chevrolet customer.xxxxxxxx
Executive Resolution TeamMy dealer did tell me last week my order has been moved to the 2023 Model Year.
Has anyone on the forum experienced what I am experiencing? If so, please share with me. I can get a similar truck in FL but will have to pay $5,000 over MSRP and my only choice is White with Black Interior.
Thanks in advance.
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January 28, 2023 at 12:35 pm #744314
pcantore64
Participant@cuchi479 I have had the same situation in getting information from my Dealer for my order with status in 1100 – Preliminary Order Accepted. Order Type is SRE – Retail Sold. What was the Executive Office of General Motors email that you used? Thanks!
Kind regards,
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March 18, 2022 at 5:10 am #696572
Cheddar
ParticipantI ordered my 3500HD In March of 2021 it was moved to a 2022 and it was built Nov10th 2021. It has been sitting stuck in transit in Flint for Months and I get the same response from GM Customer Service of Congratulations your truck has been built but you will have to remain being patient. I have put a call into the GM Exec office and they are escalating a case and I should hear back in 2-3 business days. very frustrating as a consumer and longtime GM customer.
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