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2500HD Chip Retrofits

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    • #737283
      Eagle_Driver
      Participant

      I took delivery of my 2022 2500HD in January. Supposedly in October they started offering the heated seat retrofit, but I’ve heard nothing from GM and my dealer says I have to have the letter for them to order the parts. Has anyone been contacted by GM regarding the heated set retrofit? Does anyone have any information regarding the heated steering wheel and park assist retrofits? Seems like GM is forgetting about us in favor of turning out new vehicles.

    • #737296
      Vinman62
      Participant

      I’m in the same boat with my 2022 1500 LTZ delivered in January, no heated steering wheel, heated/cooled seats, and parking assist. Dealer says they have zero idea what’s going on! I received a letter back in Oct stating the retrofits should start end of November, didn’t sat what year! New trucks are currently being delivered with all options, just to rub it in.

    • #737329
      Colorado2022
      Participant

      Same thing with my 2022 Colorado LT.

    • #737690
      Parts Man1
      Participant

      They are doing retrofits at this time and I can’t understand why some dealers are giving you the run around. If you’d post the last 8 of your vin I’ll be glad to get the bulletin and part number for you

    • #737702
      Vinman62
      Participant

      NZ167977

    • #737704
      Eagle_Driver
      Participant

      1GC4YNEY8NF212381

      Thanks!

    • #737719
      racrawfo0303
      Participant

      I have a 2022 refresh LTZ 1500 and mine is going in for “heated seats front and back” or “Front heated and cooled”. That is my option haha. Of course get the fronts going first but I’m missing heated steering wheel and parking assist as well as the heated back seats. What a mess…

    • #737862
      Parts Man1
      Participant

      Guys, I’ll take look on monday…

    • #738089
      Eagle_Driver
      Participant

      Parts Man1, any luck yesterday in finding the service bulletins?

      Thanks.

    • #738680
      valhorne
      Participant

      Parts Man 1 helped me out (On a different thread) on a truck purchased in February. I went to my dealer and told that I had information which I had printed off of this website that they could get the parts, they didn’t even ask to see them they just went ahead and looked up the information. they told me that they could not get the parts at that time. The service manager took me to his office and gave me a number to call and told me to give them hell as they will then contact him and ask him what is going on and why the customers are unhappy (Blaming them of course), his exact words were “You know what flows downhill! but this will give me the chance to make my case” The number is for customer service 800-462-8782. I called on Monday and again on Tuesday and made the case that it was BS that they put the chips in 2023s and leave us hanging. I told them I would call every day until I could speak to someone with more authority. It may be coincidence, but I got a call from my dealer yesterday, Thursday that they were able to order my parts now, hmmmm. We just have to hold their feet to the fire!
      Thanks again Parts Man for giving me an avenue for resolution to this problem!
      P.S. GM probably hates you

    • #738763
      racrawfo0303
      Participant

      I had my heated and cooled fronts and heated rear seats installed today. Still waiting on heated steering wheel and parking sensors. Truck was purchased in April. It is a 1500, not sure that means anything.

    • #738768
      Vinman62
      Participant

      I called GM customer service 800-462-8782, told them about my 1500 LTZ purchased in January 2022. They called dealer, dealer called me and now I’m getting Heated Front Seats and front camera recall only. No cooled seats, no heated steering wheel and no park assist. GM and dealer still have no idea when the rest of the retrofits will happen!

    • #738868
      Parts Man1
      Participant

      Guys, I’m sorry I took so long to get back to you all and I’ll try and answer everyones questions..

      VINMAN62, yours is very easy, Bulletin number N212354522 and the part number you need for your dealer to order is 13535222.

      Eagle Driver, there is a actual bulletin for a 2500 yet however is very clear in GM Company website global connect that your truck has a retrofit coming and the part number you need is 13526069.

      VALHORNE, glad to here that you got things worked…

      Those who asked, heated steering wheel retrofit is coming in Q1of 2023

      Front ad Rear park assist will also start in Q1 of 2023

      Cool seat blowers should available at this time..

      • #738876
        racrawfo0303
        Participant

        You will get your cooled fronts when they install the heated fronts. At least my paperwork said heated fronts and rear and the cooled work as well.

    • #738880
      Eagle_Driver
      Participant

      Parts man1, thank you very much. With the vin-specific part number, can/will my dealership be able to order the part, or do the service bulletin need to be available first?

      John (Eagle Driver)

    • #738887
      Parts Man1
      Participant

      Eagle Driver, here is the bulletin number from Global Connect N212354522 or they can go to the same website and put in your VIN go to vehicle build and it will tell them what retrofits are on your vehicle. Yes, the part number are vin-specific and are in the parts book…

    • #739700
      Eagle_Driver
      Participant

      In my On Star email today, I was notified of the heated seat retrofit for my truck. No letter from GM, but they have the service bulletin number in the email.

    • #753423
      msilvern
      Participant

      Hi,
      I have A 2022 TAHOE Z71, VIN 1GNSKPKD0NR289791. Would you happen to be able to status of the park assist retrofit?

      Thanks.

      Mark

    • #754574
      msilvern
      Participant

      Parts man1,
      You seem to be in the know. Do you have any info to help on where I can find out more on this?

    • #754763
      Parts Man1
      Participant

      msilvern, I ran your VSS today you have the retrofit coming however yours hasnt come up just yet. Its in the pipeline..

    • #754846
      msilvern
      Participant

      Thank you!

    • #755183
      reckstay
      Participant

      I have a 2022 refresh LTZ 1500 and mine is going in for “heated seats front and back” or “Front heated and cooled”. That is my option haha.

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