- This topic has 20 replies, 4 voices, and was last updated 1 year, 3 months ago by
zah24.
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AuthorPosts
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November 16, 2023 at 9:27 am #788575
mooretrucks
ParticipantHas anyone else had their cameras quit working on a 2024 HD 2500? Parts and video CPU have been on backorder for weeks!
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November 17, 2023 at 1:54 pm #788929
mooretrucks
ParticipantParts Man 1 can you check on part# 96579522?
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November 20, 2023 at 7:12 pm #789205
Parts Man1
ParticipantMooretrucks, that number isnt a good GM part number
Sorry
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November 21, 2023 at 11:59 am #789354
mooretrucks
ParticipantParts Man 1 can you check what the proper part# is? My front & rear cameras are malfunctioning. Vin#2GC4YPE72R1123101
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November 22, 2023 at 6:30 am #789442
mooretrucks
ParticipantParts Man 1 I have the RO# from dealer showing that part# (96579522) for the module…I tried copying & pasting but won’t let me on here.
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November 22, 2023 at 6:38 pm #789585
Parts Man1
ParticipantI’ll take a look on friday
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November 25, 2023 at 12:15 pm #790055
Parts Man1
ParticipantMooretrucks, I did little research and the correct part number 86579522 and they are on back order however the good news is that GM has the part arriving from the vender and should have enough to fill all the back orders. Please make sure your dealer has a spac case on this part’
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December 9, 2023 at 11:43 am #792290
mooretrucks
ParticipantParts Man 1, sorry for the delay in responding…just checked with dealer and parts are on spac case and still shows on back order. Let me know if you have any other insight. Much appreciated!
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December 13, 2023 at 7:19 am #792623
zah24
ParticipantMy 2024 LT TrailBoss hitch guiding lines are not showing up and it’s an hour glass in the upper left cover when the camera is engaged.
they dealer had my truck for two weeks, gm told them how to recalibrate and nothing would work.
So they told the dealership to replace the Video Processing Module. Part Number 86579522.
Parts Man1 can you keep us updated.. -
December 15, 2023 at 6:38 pm #793007
Parts Man1
ParticipantSorry, been on vacation, I’ll take a look on monday
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December 18, 2023 at 6:01 pm #793282
Parts Man1
ParticipantParts are in transit to GM and there are enough parts to fill all back orders. They didnt a date of delivery.
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January 2, 2024 at 11:46 am #794773
mooretrucks
ParticipantParts Man 1, any updates on backorders being filled? Thanks in advance for your help!!
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January 3, 2024 at 6:40 pm #795006
Parts Man1
ParticipantI’ll take a look tomorrow..
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January 5, 2024 at 7:03 am #795170
mooretrucks
ParticipantParts Man 1, anything new?
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January 5, 2024 at 7:44 pm #795309
Parts Man1
ParticipantStill on back order but I’ll try and call the order desk on Monday and see if there is a promise date
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January 8, 2024 at 6:59 am #795370
mooretrucks
ParticipantOK…thanks for the help.
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January 9, 2024 at 10:09 am #795562
zah24
ParticipantThe Dealership called me this morning, the part is in i have an appointment for Thursday morning.
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January 10, 2024 at 5:51 pm #795819
Parts Man1
ParticipantOUTSTANDING!!!!!!!!!!!!!!!!!!!
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January 12, 2024 at 9:13 am #796044
zah24
ParticipantThey replace the video processing module today and everything works fine guidelines are back hour glass is gone. Thanks Parts Man 1
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January 12, 2024 at 10:59 am #796067
Rehan ahmed
Participanti need one post
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January 12, 2024 at 2:46 pm #796154
zah24
ParticipantRehan ahmed You have to take it to the dealership, they have to order it they have to call GM and get a number.
Parts Man 1 can correct me if I’m wrong.
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