- This topic has 87 replies, 31 voices, and was last updated 2 years, 8 months ago by
pmanches54.
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AuthorPosts
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January 7, 2022 at 3:58 pm #686983
SmokyMTN
ParticipantI ordered a 2022 Chevy 2500 HD with Duramax this past Oct. I have inquired with my dealer every couple of weeks after 8 weeks. As of this week, 5 Jan, no production codes have been assigned. Just before Christmas, it was delayed because of the intelligence package. This week I was told it is waiting for the Duramax production to get caught up.
Anyone else having similar delays with their order?
thanks
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January 7, 2022 at 5:36 pm #687014
Eagle_Driver
ParticipantAre you sure your dealer ordered it? My 2500 was ordered mid-november, and it’s built as of this week. I ordered the duramax as well.
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January 8, 2022 at 7:55 am #687038
SmokyMTN
ParticipantMy dealer gave me a copy of the workbench order with the config ID as the reference. I have been doing an online chat with the customer chat every few weeks, they see the initial status., nothing more. My truck is the LTZ package, not sure if it makes much of a difference
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January 9, 2022 at 9:04 am #687054
dourock
ParticipantI placed my “workbench order” 9/1/2021 ….the Chevy dealership said “no update” other than that order was Accepted
5 MONTHS really? Anyone else having to wait this long?
Chevy Silverado 2500 HD 6.6 L 4WD Carhartt edition LTZ-
May 16, 2022 at 12:18 pm #706097
TCsilverado
ParticipantAbout how long from the time it is accepted by GM until it moves to production? Order was placed at the dealership on 3/9 accepted by GM on 4/1 and it hasn’t changed since then. Just says it is accepted by GM and moving towards the production process every time I check on the GM website. Has anyone’s truck moved into production in the last month or so or all they all held up?
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January 9, 2022 at 11:25 am #687058
SmokyMTN
ParticipantI have seen through here various discussions there is no particular sequence to the build assembly timeline, orders at 10 weeks getting through and now 5 months waiting. And also seen 22’s from GA and AL that were dealer order with an 8-10 week build time on the road. Understand there has been many productions adjustments with the chip shortage, reworking summer production back through to install certain components. My order is at 12 weeks now with no movement since being accepted. I didn’t ask for anything like the Carhart level thinking it should move through. GM is now making the 2500’s at two plants, I am baffled with their production sequence.
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January 9, 2022 at 6:13 pm #687063
cuchi479
ParticipantYes, I placed an order in Late August 2021. On October 8, 2021, have a status of 1100, Preliminary Order Accepted. Order Type is SRE – Retail Sold
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January 10, 2022 at 4:27 pm #687184
magilla
ParticipantI started this journey Oct 5th, 2021 and the order still hasn’t been accepted by GM. What a crock. I was told by my dealership in Nov. that for the next 2 weeks no WT trucks were being built, then 2 weeks after that no gassers for 2 weeks. Then the holidays hit. I am frustrated.
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January 11, 2022 at 9:58 am #687271
Barakchik
ParticipantWow. Good
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February 7, 2022 at 11:32 am #690948
Tim1956
ParticipantJust to share my experience with my 2022 2500HD order. I ordered mine on July 2nd 2021, was bumped up to a 2022 in Sept. 2021 due to no longer building 2021’s , now on Feb/7/2022 it is now at event code 4300 intermediate delivery, what ever that means!? Mine is a 2022 2500HD, LT, Z71, 6.6 liter gasser, crew cab, standard bed, red hot in color. Not sure when I will get it, dealer is no real help they tell me , they are waiting for it to get dropped and that it got on the road last Wednesday??? I guess what they are trying to say, is that they are waiting for it to get dropped off at their lot, and it was shipped last Wednesday!? Whatever, this really sucks, waiting this long for a New Vehicle!
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This reply was modified 3 years ago by
Tim1956.
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February 8, 2022 at 6:55 pm #691242
Chip
ParticipantWhere can I have the code for my order?
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March 1, 2022 at 4:24 pm #694356
Tim1956
ParticipantMy journey into this vehicle ordering mess is now over, my truck arrived at the dealer yesterday, just 2 days short of 8 months of waiting! General motors Jeff has a video on You Tube where a customer of his waited 12 months for a 2500HD! So if You have ordered a Chevy 2500HD or are thinking about ordering one be prepared for the possibility of a long wait!
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This reply was modified 3 years ago by
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February 8, 2022 at 7:00 am #691065
SmokyMTN
ParticipantThe switching 21 over to 22 assembly explains why there could be a backlog. I ordered my 2500 LTX Duramax 11 October 21. was told at the time, typically 10-12 weeks, start looking at 8 weeks for updates. My dealer has told me, constraints with building the Duramax, then the intelligence package, latest is various harness. We have trips planned and was also looking to use the new truck for pulling the 5th wheel. Meanwhile the trips are adding miles and dropping the trade in value. I have a 2020 Gas 2500, tempted to cancel the order.
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February 8, 2022 at 7:46 am #691110
Tim1956
ParticipantYeah, I did not have a choice on the move from a 2021 model to a 2022, when they stopped production of 2021’s late in 2021 and shifted production to 2022’s, the dealer went ahead and upgraded my order to a 2022. And yeah that probably did extend the wait time to get it built. From all I have read here and other forums there just is no consistency on how GM is building these vehicles, some get theirs in 2 to 4 months others like me are now looking at over 8 months and from what I can see it has nothing to do with electronic (chip) issues some are getting fully load trucks in 4 months and mine is really not loaded up with a lot of options and is at 8 months now and still waiting! I think Dealers are a lot to blame, I do believe they can move our orders up and down on their order allocation with GM, so say they want to get some more Dealer stock vehicles they can bump our orders down on their order list that GM sees and move their Dealer stock vehicles up!? I may be wrong but have heard that from a couple of different places. Anyone out there know if this is true?
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This reply was modified 3 years ago by
Tim1956.
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This reply was modified 3 years ago by
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February 9, 2022 at 8:15 pm #691533
DandyDan
ParticipantNot true. Your dealer has no control over the production process once the order is placed. The main factor is when the dealer has the allocation for your order to be accepted. Yes the production process is very inconsistent with delivery times, due to many factors.
There is no “I’m in line before you”In Sept. 2020 I ordered my 2021 Silverado 2500HD 4×4 crew cab long bed Custom. Dealer sold for approx. 1K under MSRP.
Was told approx. 3 mo. for delivery. Was delivered in Nov. 2020 (two months).
Was a lot of confusion during ordering as I was looking at the 2020 build site because the 2021 build site was not up yet.
Turns out there were several changes from 20 to 21 that I was not aware of upon ordering.On 12/22/21 I returned to same dealer and traded my 2021 2500HD 4×4 Crew cab LB Custom on an 2022, same model, with approx. 4K in additional options, for an even trade.
Dealer sold new truck at MSRP and gave me approx. 8K more than I paid for the 21 a year ago. That made trade in value = to MSRP so even swap. With 4K upgrades gave me approx. 12K net gain on the trade. With trade + to MSRP I paid no tax so only minor fees less than $200.00 to trade. Merry X-Mas to me!Most dealers are now adding 5-10K or more mark ups (market adjustment) on all sales but GM and Ford are coming out against that.
The only down side is I turn over my trade now and wait for delivery of new truck. Was told 4-12 mo. for delivery!
Delivery times have become much longer and very unpredictable. Realistic expectation is 6-8 mo.
Know what you are getting into!Dealer sold my trade in within a week, for well over 60K, and made a tidy profit on the new sale and trade sale.
I call that a win win situation. What a crazy world we live in!I found on old 03 Dodge Dakota, 1/2 ton PU, decent shape with just over 215K mi. Runs good and cab in decent shape but body rusting, For only 2K, to get around in until the new truck arrives.
The waiting is tough, this kind of deal is not for an impatient person.
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February 10, 2022 at 7:54 am #691548
DandyDan
ParticipantJust heard from dealer today. Fifth wheel and bed liner are on constraint for 2500HD’s. Could have had order picked up for production today with out fifth wheel and bed liner.
Decided to pass and wait for order to be picked up with all options ordered. They can not tell me how long that will be. Could be weeks or months.
Patience, patience, patience……… I have to keep telling myself! -
February 10, 2022 at 11:22 am #691601
DandyDan
ParticipantAlso just learned, on GM build site, the 2500HD Custom base price has risen $1,200.00 since order was placed.
This will be added to the price upon delivery. I was told upon placing the order that it is possible the MSRP could change before the truck is delivered.
Upon delivery, or anytime before, I have the option to cancel and the dealer will return my deposit plus the agreed trade in value less any loan payoff.
I have the choice to accept delivery or not. It may be possible to negotiate with dealer at time of delivery but that depends on the dealer and your relationship with them. They have little incentive to deal in current market so I expect I will decide to absorb the $1,200.00 increase at delivery.-
March 1, 2022 at 4:47 pm #694357
Tim1956
ParticipantI see comments about Dealers adding on $1,200.00 to Peoples orders due to price increase for 2022’s. I just picked up my 2022 that was ordered as a 2021 back in July of 2021, but got bumped to 2022 in late 2021, my Dealer added like $760.00 to mine for the price difference from 2021 to 2022, but after I received my $750.00 Chevy Customer Loyalty Rebate, I ended up paying 10 dollars more than the price I was quoted back in July,2021. So not sure why some Dealers are adding more than $760.00!
” 2500HD, LT, Z71, 6.6L gas engine “
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February 11, 2022 at 7:34 am #691854
rayschilke
ParticipantOrdered a 2022 Siverado High Country 3500 srw 4×4 long bed on 01/28/2022. Order accepted by GM on 02/09/22. Target production start of 03/21/22. Dealer thinks mid April early May delivery is highly likely. I like the dealers optimism however these trucks and parts have to get through the truckers protesting up in Canada. I am a GM relative so will be buying at the GM family first price……whatever that ends up being.
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February 11, 2022 at 11:39 am #691909
SmokyMTN
Participanthow can you Ray get an order accepted within 2 weeks? my order has been in since 11 October 2021. my dealer is now telling me my order is their 3rd in line for the dealership. orders from my dealer submitted all around mine have begun production. there is nothing special with my order.
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February 11, 2022 at 11:56 am #691916
rayschilke
ParticipantMy dealer said they had allocation coming for the 3500. Not many people around where I live but trucks for 80k. The gm family purchase I’m doing may have helped too.
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February 11, 2022 at 3:33 pm #692021
johndmax
ParticipantI ordered 3500hd LT diesel on January 12 and now have a March 7 build week, dealer thinks my truck should be on his lot by April 15 and possibly sooner and he says that’s per Chevrolet corp. So at least 3 months from order to delivery at best and probably 4 months.
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February 11, 2022 at 3:51 pm #692037
rayschilke
ParticipantI am a couple weeks behind John on order, build date, and supposed delivery. Maybe things are easier the 3500s with the Duramax.
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February 11, 2022 at 4:21 pm #692041
johndmax
ParticipantI also was told bed liners were a hold up and had my dealer delete that and I wasn’t going to have Chevy put my 5th wheel in. I’ll have after market spray liner and hitch put in just my choice. That being said it’ll probably be something else along the way but at least I got a build date.
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February 17, 2022 at 10:31 am #692657
Shrody
ParticipantI have ordered a 3500 HD single rear LT Duramax back in the beginning of September, truck was built on Dec 7th Dealer stated that I would have it by the end of 2021, at the end of December truck code was 4300, I assume it was being built in flint which is 4 hours away from me, Dealer stated that truck should be delivered on February 4th according to there paper work and they had Vin#. Still no truck and they are not very much help with finding out location of truck.
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February 20, 2022 at 5:58 am #693104
jeffreywardlaw
ParticipantHow do you feel about such a topic of our time as SEO? As for me, this is one of the most desirable jobs in the future.
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February 20, 2022 at 6:13 am #693105
rayschilke
ParticipantAny updates Smokey? Watching your thread before getting hopeful for my 3500
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February 22, 2022 at 4:48 am #693284
SmokyMTN
ParticipantHey Ray, nothing yet. My dealer did tell me their allocations is a factor for getting inline for production. They are a large dealership and would have a large new vehicle inventory if they could get it. One order that was placed 2 weeks before mine by the dealer was built and pending delivery. this info is now 3 weeks old. I have been noticing new HD GMC’s showing up on lots in the area.
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February 22, 2022 at 9:40 am #693329
iagmfan
ParticipantI placed an order on a 2022 2500 High Country in mid September 2021. Has been built with the VIN since November/December. Have had different estimated delivery dates off and on. Now it currently says ‘pending dispatch’. Anyone have any clue as to why?
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February 26, 2022 at 1:55 pm #694015
SmokyMTN
ParticipantWell, it was meant to happen. As I mentioned before, I was noticing the new inventory of 1500 and 2500’s at the local GM dealers. I saw a red GMC 2500 and stopped to ask what year it was, it is a 2022 manufactured Jan 2022. The dealership received it less than 24 hours prior. Surprised that it had everything on it that I ordered in Oct 21 on the Chevy LTZ package. I asked if any offers or presold. Happy story ending, I now have a GMC HD 2022 with a Duramax. Now the kicker is, the dealership for my ordered LTZ called the next day telling me there is a build date of 27 March for my order. I am going to go and tell them my deal is no longer. I had to take advantage of it.
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March 1, 2022 at 3:46 pm #694351
2500HD ZCNQCX
ParticipantReply to iagmfan “Pending Dispatch” I purchased someone’s 2500HD order here in WA in Jan 2022, after being told the truck was build and code (4300) assigned. The Dealer provided me screen shots of the Oder Status “Events”.
My truck is also Bayed (4B) “Pending Dispatch”. I got tired of my dealer and Regional manager having NO answers, so I found a phone number and have a complaint being looked at by Chevrolet Executive Resolution Liaison: Phone Number: (855) 880-1500.
My specific question to GM is it “Really Complete” and “when will it ship”. Hopefully by Friday 3/4/22 I will understand what “Pending Dispatch” means and hopefully provide what questions your dealer can ask to GM to get you (and me) answers.
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March 12, 2022 at 6:08 am #695791
rayschilke
ParticipantDid the “pending dispatch” person get an answer as to what that means?
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May 21, 2022 at 5:21 am #707043
deputy dog
ParticipantThat phone number is just customer service they are absolutely no help
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March 14, 2022 at 6:46 am #695872
Cheddar
ParticipantI ordered My truck the second week of March 2021 a LT 3500HD Midnight Edition the order was rolled to a 2022 as they stopped production of the 2021 and constraints had held it up. The truck was built as a complete build finally on November 10th 2021. It is now March 14th and guess what I do not have yet. The truck has been in Transit Status for months at the Flint Truck plant waiting on transport. My dealer is 20 miles from the plant and I am unsure what the issue is but I am getting very frustrated with the situation. It has been over a year since I put the down payment on it and placed my order.
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March 14, 2022 at 12:42 pm #695944
JFB423
ParticipantHere is what I’ve stumbled across trucks being built in plant “I” are being delivered to dealers I’ve already seen 2 each at separate dealerships and trucks built in plant “F” are sitting in lots.
Example truck I’ve been waiting on was built 12/17/21 plant “F” NO ETA
Found a 2500 in New Jersey truck that was built in plant “I” was built 1/13/22
Found another 2500 plant “I” built 1/23/22 delivered to dealership where I am waiting for my plant “F” built truck
Contacted Chevrolet no one can answer this question -
March 14, 2022 at 12:58 pm #695950
DandyDan
ParticipantCan you tell us what plant is “F” and “I” ?
My understanding is that the 2500HD’s are only being built in Flint, MI at this time.
Although when I received my 2021 2500HD Custom, in Nov. 20 (traded for 2022 in Dec. 21) it was built at Fort Wayne, IN.My 2022 2500 Custom was ordered Dec. 22 2021, just checked on chat and received message “Order placed by dealer but not accepted by GM”
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March 14, 2022 at 1:07 pm #695953
DandyDan
ParticipantMy mistake. the 2500HD are also being built in Oshawa, CAN.
Still would like to know where F & I designation is from ? -
March 14, 2022 at 1:55 pm #695974
JFB423
ParticipantI am not 100% sure BUT what I’ve noticed is the last 8 and 7th digits of vin are
Mine NF2…..
1 in New Jersey N1……
1 at my selling dealer was N1……
All 2500 HD diesels and all seem to have been LT
Also have noticed with the N1 vins had heated seats and steering wheels with no credit on sticker and the 1 in Jersey I drove and heated seats and steering wheel worked
I and 4 other of my close friends are waiting all with last 8 of vin starting with “NF”
I too have traded in truck which was sold so basically have to wait
I’ve brought my findings to Chevrolet customer assistance and they have no answer waiting for a rep to reach out. Very very frustrating and i understand others have or waiting longer than I but thought I would share what I am finding out. -
March 14, 2022 at 3:44 pm #695998
DandyDan
ParticipantThanks for the info. I understand the VIN format identifies the world plant location with the first three digits.
Link to VIN identification:
https://en.wikibooks.org/wiki/Vehicle_Identification_Numbers_(VIN_codes)/GM/VIN_Codes#American_GM_factoriesGM has traditionally encoded the platform as the fourth character of the VIN. Other content includes an engine code and manufacturing plant. GM’s VIN format is as follows:
on Sample Description
1 1 World Manufacturer Identifier
2 G
3 6
4 D G Platform
5 M Platform Series Code
6 5 Body style
7 7 Restraint type
8 N Engine type
9 0 Check digit
10 3 Model year
11 0 Factory ID
12 1 Sequential number
13 2
14 3
15 7
16 6
17 2So I am not sure what you are referring to. I don’t have my new truck Vin but in this sample the first digit is 1 for USA and second digit is G for Fort Wayne. I know my 21 truck had a sticker on the door that says manufactured in Fort Wayne.
Digit eleven is for factory ID
The problem is I can’t seem to find a list of all the code designations for different plants. -
March 14, 2022 at 4:30 pm #695999
JFB423
ParticipantOk on gmglobalconnect on vehicle build says plant 1 or i on the 2 ending in N1 mine NF says plant F this is what I was going by.
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March 14, 2022 at 4:31 pm #696000
DandyDan
ParticipantOK, I found the plant letter designations here: https://en.wikipedia.org/wiki/List_of_General_Motors_factories
The only plants I see listed that manufacture the 2500’s are Flint and Ft Wayne.
Ft Wayne is Z and Flint is F I believe this refers to the eleventh digit in VIN for factoryID
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March 14, 2022 at 4:39 pm #696001
DandyDan
ParticipantThe first three digits are the country of manufacture.
Per the wikibooks site.Also mistake on Country codes…GMC light trucks are not listed. The code is 1GT which indicates Ft Wayne, IN. Missing 2G6 on Country Codes.
WMI Marque Country
1G1 Chevrolet United States
2G1 Canada
3G1 Mexico
KL1 South Korea
9BG Brazil
8AG Argentina
8GG Chile
8Z1 Venezuela -
March 14, 2022 at 4:57 pm #696005
DandyDan
ParticipantGoing back to your original post. There is no plant “I” building 2500 trucks.
All 2500’s are being built in Flint, plant ‘F” and 1500’s are being built in Mexico.
And yes there are a lot of trucks sitting in lots at Flint waiting for delivery and yes it is very frustrating to have to wait with very little information from GM on production and delivery times. I imagine there are times when a truck gets lost in the shuffle.
I hope yours’s wasn’t one of them but I doubt that contacting GM management is going to be very productive.
If you do find out where your truck is please let us know. -
March 14, 2022 at 5:03 pm #696006
JFB423
ParticipantThe VERY frustrating issue is HOW come trucks being built in 2022 are being delivered before ones that were produced earlier but the trend that I’ve seen is the NF start of last 8 are being held and the N1’s are being delivered ones that I’ve witnessed were built in 1/22
I also noticed the NF vins have recalls and there are credits for example heated steering wheel and seats -
March 14, 2022 at 7:06 pm #696022
DandyDan
ParticipantWhat I don’t understand is your reference to an “NF” Vin and an “N1” Vin an how that relates to where it is manufactured?
Earlier you referred to the 7th & 8th digit of the VIN. Those digits refer to restraints and engine type, nothing to do with location.
I suspect the digits you are referring to are to do with the gas vs diesel engine which could could effect delivery times due to various production issues. -
March 15, 2022 at 10:43 am #696073
JFB423
ParticipantNo all diesel trucks
I guess I just can’t explain it properly -
March 15, 2022 at 10:50 am #696074
JFB423
ParticipantVehicle Information
VIN: 2GC4YNEY0N1205805 Model: CK20743-2022 SILVERADO 2500HD CREW CAB 4WD
Service Contract: No Branded Title: No Warranty Block: No PDI Status: Yes
Order Type: 70 – RETAIL – STOCK
Field Actions: 0 Open
Vehicle Build
Model: CK20743 – 2022 SILVERADO 2500HD CREW CAB 4WD Order Number: BDSVBR
Gross Vehicle Weight: 5,153 Build Date: 01/25/2022
Build Plant: 1
This is the vin number of the truck I saw yesterday at my selling dealer
See how it says build plant 1 -
March 15, 2022 at 10:55 am #696076
JFB423
ParticipantVehicle Information
VIN: 1GC4YNEY1NF205000 Model: CK20743-2022 SILVERADO 2500HD CREW CAB 4WD
Service Contract: No Branded Title: No Warranty Block: No PDI Status: Yes
Order Type: 70 – RETAIL – STOCK
Field Actions: 1 Open
Vehicle Build
Model: CK20743 – 2022 SILVERADO 2500HD CREW CAB 4WD Order Number: BCSSHG
Gross Vehicle Weight: 5,153 Build Date: 12/17/2021
Build Plant: F
This is the truck I am waiting for says plant F and last 8 of vin number start with NF -
March 15, 2022 at 12:26 pm #696105
DandyDan
ParticipantNow that I see the VIN’s you are referring to, I understand.
Your reference to the last eight and seventh # of VIN was throwing me off.
If you refer to the VIN info. here:Counting the VIN #’s from the beginning, the N is the tenth digit, referring to the model year. N being 1992 or 2022.
Next digit, being digit # eleven refers to factory ID. In first example being 1 (not I) refers to the Oshawa plant in Canada, scheduled to begin building trucks in early 22.Second example with F as digit eleven refers to the Flint Michigan plant.
Obviously there are currently many issues with production and delivery so I can’t answer your question of why trucks from one plant are arriving before another but hopefully bringing another plant online to build trucks will help them get caught up sooner rather than latter.
At least your info. cleared up my confusion over your reference to VIN information. Hope this helps.
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April 5, 2022 at 3:36 pm #699008
mcabe.f
ParticipantI bought my truck Dec. 31 2021, a 2022 3500 HD LTZ, the dealership told me to expect the truck in 6-8 weeks. I didn’t want to bother the dealership because I figured they get calls for updates often and they told me they would call me for any updates so I just used Chevy.com chat to find out about my truck after a couple weeks of waiting. Mid January using Chevy.com chat I found out my truck was “completed” and “should be on the way to the dealership.” So I waited a week after that and called the dealership because I was thinking it shouldn’t take longer than a week to get to the dealership if it was coming by truck, they initially told me they didn’t have any updates but I told them that according to Chevy.com the truck is completed and on the way, after that they told me “oh yes, it looks like your truck has left the factory but now is sitting in a yard waiting for the bed liner.” I asked for an updated timeframe and they again told me 6-8 weeks from the day I bought it so I was thinking okay end of February. Mid February I get the title of my truck in the mail, hadn’t heard from the dealership so again I log onto Chevy.com chat and ask for updates. Chevy.com told me there were no further updates and the last update was the only thing they could tell me and I’d have to check with my dealership for further updates. Towards the end of February I get a call from the dealership, however it was just the secretary calling to let me know they got my license plates in and I could come pick them up. I go into the dealership the first week of March to get my plates and ask for an update. According to the dealership they told me my truck was sitting at the train yard in Michigan waiting to be shipped to Utah, I said okay and asked for an updated time frame; is it going to be a few more weeks or a few more months, they told me end of March. I get a call end of March and they just tell me there are no updates. I asked if it’s just sitting in Michigan can I just fly out there and pick it up myself, what is the hold up, like before they said it was waiting bedliner etc and now it’s just sitting at the train yard waiting to be shipped?…why is it not coming by truck? Is it waiting on parts or anything? The dealership has no answers, they keep giving unrealistic time frames and Chevy.com chat can give no further info. Now it’s the first week of April, I’m sitting here with the license plates and title for my truck but no truck.
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This reply was modified 2 years, 10 months ago by
mcabe.f.
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This reply was modified 2 years, 10 months ago by
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April 5, 2022 at 4:03 pm #699011
JFB423
ParticipantWell I could no wait any longer bought a GMC 2500 AT4 on 4/1/22 paid a lot more but I will say it is a very NICE truck
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April 5, 2022 at 5:02 pm #699012
DandyDan
ParticipantMcabe when you ordered your truck was it a custom build for you or a truck the dealer had on order?
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April 6, 2022 at 8:27 am #699514
mcabe.f
ParticipantDandyDan- I needed to spend the money for my company before the end of the year and the only way to buy the vehicle out right was to get a vehicle that the dealership had on order and was slated to come to that dealership. For a custom order they only allowed for a deposit which didn’t work for my situation. I really wanted a High Country, but they didn’t have any available that I could purchase that day (since I went on the last day of the year).
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April 6, 2022 at 2:27 pm #700256
TCsilverado
ParticipantI ordered my 2500 LTZ crew cab 3/9 at the dealership. The dealer told me that the order was officially in GMs cue to be built as of last Friday 4/1. So is 6-8 weeks even in the realm of possibility from the order date? Does not seem possible based on this thread. Good luck to everyone waiting on a truck!
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April 6, 2022 at 3:00 pm #700268
rayschilke
ParticipantTCsilverado I don’t think 6-8 weeks is doable at all. I ordered at the dealer last week of Jan 2022. Order accepted by GM first week of Feb. Truck produced and VIN number obtained the last week of March. As of today I am at code 4300, parked in Flint, waiting on parts (most likely bedliner spray in). GM.Com assistant says It has been released to a shipper but my dealer says it is sitting. They have no further as to when it may ship. Some have been at that status for over 6 months.
Mine is a 2022 3500 Silverado High Country 4X4 Duramax long bed SRW.
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April 6, 2022 at 3:57 pm #700278
DandyDan
ParticipantWhen I ordered my previous truck 2021 Silverado 2500 Custom, 4×4, CC, LB, with my build sheet from GM.com, in Sept. of 2020,
I received the new truck in Nov. 2020.
So yes, it is in the realm of possibility to get a new truck from custom build to delivery in 8 wks.
Or it was before the current situation. It appears it will be awhile before the industry recovers from the current situation.
So now production and delivery are very haphazard as manufacturers shuffle few available parts around to complete vehicles and stockpile partially completed vehicles.
Compounding the frustration GM and other manufacturers are just not transparent with information regarding location of specific vehicles during the production process. -
April 8, 2022 at 8:36 am #700477
blur830
ParticipantI am just now joining in on this page. I initially looked at yalls conversation to find out a lead time of when my truck would be finished. After reviewing everyone’s orders it seems like there are so many different trim levels ordered and accessories ordered. That could throw off the time frames so maybe it could be trim level or accessory‘s that might be slowing down production and since mine is the most basic. I figured I would join this chat and update the progress as it goes along. I am in the early stage of this. I live in NC . I placed my order on March 25th. So far I have not received confirmation that GM has excepted it.
Ordered2022 Chevy 2500 HD Gas crew cab long bed 4×4 WT
Vinyl interior
green exterior paint. (Note it is not considered a specialty color)The ONLY accessories
auxiliary switches
cab lights
trailer brake assist.As soon as I get a confirmation I will repost. Thanks
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April 8, 2022 at 1:08 pm #700568
DandyDan
ParticipantI for one, appreciate all the input I can get, thank you.
You would think that the more basic and fewer options that would make production go quicker but that doesn’t seem to be be the case.
Manufacturers make production runs of different models and chassis configurations and among each run their may be constraints on specific options i.e.: bedliner, fifth wheel, heated seats etc.
If your order fits the run parameters it makes it into the production run and some vehicles were manufactured with out the chips for heated seats and steering wheel with the promise to install later.
Some options like bedliner are installed buy a third party upfitter and the truck needs to be transported to another location for install.
That is where a lot of trucks got lost in the shuffle due to transportation issues.At six weeks after ordering my 22 2500 my dealer called and told me I could have me order picked up and accepted by GM with out the bedliner and fifth wheel as they were on constraint. I wanted the factory bedliner included in warranty and declined.
I may regret that decision and now at 14 weeks and no order accepted, if given the option again I would probably accept and have the liner and fifth wheel installed aftermarket.
Mine is a fairly basic Custom 4×4 CC LB that is loaded but still doesn’t have the high tech options and heated seats that the higher models have.
I am beginning to think that the long bed may be a hold up as most being made are the standard bed and I missed the last run of long beds. -
April 8, 2022 at 3:00 pm #700594
perrybuxton2
ParticipantI ordered a 2022 GMC Sierra 2500HD crew cab short bed SLE duramax on November 16th, truck was built December 10th and was suppose to be delivered to the dealer on December 16th and still hasn’t been delivered to the dealer yet. The dealer has had several trucks built after mine that gotten delivered already
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April 9, 2022 at 11:29 am #700681
DandyDan
ParticipantI found this site – donlen – https://www.donlen.com/manufacturer-updates/gm-trucks-production-updates/
Has a lot of information on manufactures production. There are several charts on different vehicles with info on production times and factory shut downs.
This says the average lead time for Silverado/ Sierra 2500HD CC & DC is 26 weeks = 6.5 Mo.
Seems like a reliable source and is where I got the best guess estimate of 6 mo. for delivery.-
April 11, 2022 at 5:42 am #700704
rayschilke
ParticipantIt seems there is no real answer as to where a truck is in any part of the ordering process. You can only laugh and just wait on them. Good thing is we have saved enough to pay the truck off cash when it eventually arrives lol. Last weeks chat with GM help is as follows:
The vehicle order is already been accepted with a TPW of 3/21/2022. Set a proper expectation that it does not mean that the vehicle is already built and target production week may still change. Some variables that may affect timing include: Availability of Vehicle Options and Production Sequencing (Order of Build). The accurate TPW will be available once the order progresses to 3400 – Broadcast event code. Advised the customer to continue working with their Selling Dealership for more updates and information regarding with their vehicle order.
Ray at 18:36, Apr 7:
Last I heard it was built and was at event 4300 sitting in Flint??
Read
Ray at 18:37, Apr 7:
Are you saying I went backwards? I also have an order # BJNRDR
Read
Michelle at 18:38, Apr 7:
One moment please.
Ray at 18:38, Apr 7:
Thank you
Read
Michelle at 18:38, Apr 7:
Alright.
Michelle at 18:39, Apr 7:
Im so sorry this is the latest update
Michelle at 18:39, Apr 7:
4300 – Intermediate DeliveryRoute:
FROM – FLINT MI – TO – FLINT MICarrier:
PRECISION VEHICLE SOLUTIONS
Michelle at 18:40, Apr 7:
Please coordinate to your selling dealership for further assistance.I have found out that Apparently Precisions solutions in Flint makes arrangements for trucks to get to the bed liner spraying and also onto trains and trucks for final dealer delivery. DandyDan posted a site with some info but that article was 8 months old. My info from GM seems to change weekly so I don’t know if anyone really knows where vehicles are at in the build process. At least I have a VIN that indicates that my 3500 High Country Duramax SRW was actually built in Flint so it isn’t travelling all over the country getting door dings and rock chips…….Yet.
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April 28, 2022 at 5:25 am #703566
Cheddar
ParticipantI am curious if anyone has received their truck from the Flint plant and how long it took from build date to delivery? It was ordered March of 2021 and mine is going on 6 months since it was built and has yet to arrive at my dealer.
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April 28, 2022 at 6:02 am #703568
rayschilke
ParticipantCheddar nothing here in Florida yet from Flint. I did have a delivery date of May 5th but that got changed to May 16th 2 days ago. My dealer said to not count on those dates given as he received 6 2500 HDs that were not supposed to show up until May 5th. Those trucks showed up 9 days early and they had no real warning or communication they were arriving.
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April 28, 2022 at 8:46 am #703588
Cheddar
ParticipantI can’t even get a delivery date on mine. Seems nobody has an answer for me besides just be patient and continue to wait,
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April 29, 2022 at 10:00 am #703745
wilba
ParticipantGood blog. I thought I was alone in my frustrations. Ordered my 2022 2500HD Sierra on 10/29/21. Serial number issued on 1/30/22. It has been pending dispatch since then. The only sliver of hope I have is that it pinged my onstar account last week with an updated maintenance report and the oil life remains at 99% and there’s only 19 miles on it. So I’ve got that going for me. I remain……………….
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April 29, 2022 at 7:42 pm #703842
DandyDan
ParticipantUpdate for anyone interested: My order for 22 2500 Custom CC LB gas is at 17 weeks and still not accepted by GM.
I finally received an email reply from my sales rep today, he wrote:It looks like there are two constraints against your order currently:
PDX – Custom Value Package
Includes (PCX) Custom Convenience Package, (ZLA) Infotainment Package, (DWI) outside power-adjustable vertical trailering mirrors with heated and auto-dimming upper glass, lower convex spotter mirrors, turn signal indicators, puddle lamps, perimeter lighting and power folding/manual extending and (DD8) auto-dimming rearview mirror.DWI – Power-Adjustible Trailering Mirrors
Mirrors, outside power-adjustable vertical trailering with heated and auto-dimming upper glass
lower convex mirrors, turn signal indicators, puddle lamps, perimeter lighting, auxiliary lighting, power folding/manual extending (extends 3.31″ [84.25mm])(Requires (PCX) Custom Convenience Package. Included with (PDX) Custom Value Package.Includes (DD8) auto-dimming rearview mirror.(DD8) auto-dimming mirror will be upgraded to (DRC) Partial video display rearview mirror when (UVO) Bed View Camera is ordered.)We’re also currently waiting for another pass at allocation for HD trucks. I’ve been checking in with our sales managers at minimum once a week in order to check on the status of pending orders. I haven’t seen any HD truck allocations since the last allocation that you decided to pass on, when there were contraints on the bedliner and gooseneck package.
Once we recieve allocation, I’ll verify current restraints with you (if any) and you can decide again whether or not you’d like the order to be picked up by GM.
I now wish I had not passed on getting the truck without bedliner and gooseneck. I could have had the order accepted two mo. ago.
No idea how long the current constraints will be in effect, looks like it’s going to be a long wait just to get order accepted ley alone built! -
April 30, 2022 at 4:40 am #703856
pmanches54
ParticipantI was told the constraint on the mirrors is to last for the balance of this year. I also had to forgo them to get my LTZ into production. I am told they can be retrofit when they become available.
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May 1, 2022 at 6:49 am #704023
leodessa
ParticipantAny one knows if I order today a 3500 LTZ 4×4 , that truck will come as 2022 or 2023. also you guys know if they come with the new dashboard?
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May 1, 2022 at 9:59 am #704025
paulman
ParticipantIf your dealer has an allocation it would likely be a 22. The refreshed cabs won’t be on the HD until either 23 or more likely 24s.
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May 3, 2022 at 2:55 pm #704389
DandyDan
ParticipantPmanches54 said
“I was told the constraint on the mirrors is to last for the balance of this year. I also had to forgo them to get my LTZ into production. I am told they can be retrofit when they become available.”Can you tell me if your dealer told you that? Was your order for an 2500HD truck?
My dealer says they have no idea how long they will be on constraint and the DWI trailering mirrors are not available to order for retrofit after delivery for the 22 model HD trucks.
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May 3, 2022 at 3:05 pm #704390
DandyDan
ParticipantI am trying to determine the difference between the DWI trailering mirrors with manual extend and power fold and standard mirrors.
If I don’t get the DWI mirrors what are the standard mirrors? Are they the same except for the power folding? -
May 15, 2022 at 1:40 pm #705978
pmanches54
ParticipantHas anyone learned yet if the stock mirrors can be retrofitted to the trailering mirrors later?
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May 16, 2022 at 10:10 am #706059
DandyDan
ParticipantI talked to my dealer and according to him GM does not offer the DWI trailering mirrors for retrofit and are currently still on restraint.
He has no information if GM will offer them later for retrofit or when they will be available for current builds.I found an aftermarket supplier that is currently in development of manufacturing replacement mirrors but not available yet.
Link to manufacturer Boost Auto Parts: https://boostautoparts.com/products/2020?rq=th_chevy~yr_2021~mk_silverado -
May 17, 2022 at 9:00 pm #706338
Chriskb27
ParticipantGuess this is the line to get new GM trucks. Nice to find people in the same situation, although unfortunate and I wish you all speedy arrivals! Just bought a 2022 chevy 2500HD custom that was “in transit” to a dealership in northwest Arkansas. Dealership told me possible delivery in 3-4 weeks, not sure what that estimate is based on. When they check whatever database they use for updates it says “pending dispatch” from the Oshawa plant. Seems like delivery times are all over the place but does anyone know average time trucks sit there before being delivered? Also, what all event codes does “pending dispatch” encompass? Seems like it could mean anything from 3800 to 4800? Any insight is appreciated. Will keep this forum updated on delivery status for anyone compiling delivery time research.
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May 18, 2022 at 5:20 am #706361
pmanches54
ParticipantIf you’re lucky you could see your truck in 3 to 6 weeks but otherwise expect 3 to 6 months. Oshawa has over 11,000 HD’s sitting onsite waiting transportation.
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May 17, 2022 at 9:23 pm #706339
Chriskb27
ParticipantOh, if anyone still knows how to do the magic VIN tracker hacking mine is 2GC4YME70N122253.
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May 18, 2022 at 5:29 am #706363
Chriskb27
ParticipantSo I just tried the chevy chat status update. Anyone ever got this response before? “At this time, your order has reached a point that requires follow-up with your selling dealership. Please touch base with your dealer at your convenience for more information.”
EDIT:
VIN 2CG4YME70N1222153-
May 18, 2022 at 5:33 am #706364
pmanches54
ParticipantHonestly no, and I thought I had seen everything!!! Had it previously been loaded into production computers for build or not that far along? I would dare say there is something on the order that is no longer available at this time and dealer can scratch it and truck get built or hold out and wait for availability. Keep us posted here as you learn more, your dealer should certainly know something. I find it interesting though that you have a VIN since I didn’t think they were issued until truck was built.
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This reply was modified 2 years, 9 months ago by
pmanches54. Reason: Added comment
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This reply was modified 2 years, 9 months ago by
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May 19, 2022 at 9:31 am #706585
GMcustomerzero
ParticipantCan someone with access to Palsapp help me out with my VIN? GM customer service holiness told me the truck was somewhere between Arlington and New Jersey on a rail, but vin view showed it was assigned to Jack Cooper which from what I think I know is not a rail co. Plus I live 45 minutes from the Factory so rail seems excessive.
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May 21, 2022 at 7:38 am #707044
GreeneGuy1970
ParticipantChriskb27 I have been getting that or very similar messages from them for the last 2 months
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May 22, 2022 at 7:23 am #707052
deputy dog
ParticipantI ordered mine on July 1st and it was built on August 26th. And over 9 months later it still sits. I call Gm and no help I email Mary barra and no help they tell me to contact my dealership well I’ve worked at my dealership for over 44 years and this would be my 3rd new Silverado in 9 years I have never been treated like this from a business that I’m willing to hand over $76 k to. Unbelievable
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June 7, 2022 at 12:51 pm #709277
DandyDan
ParticipantUpdate:
Dealer called today, more than 5 mo. since ordering, to inform me GM will not be building any more long beds in 22 and if I want the long bed It will have to be a 23. I asked what does that do to pricing and he said he will have to go over the build sheet and get back to me. I will be meeting with him tomorrow.Needless to say I am very frustrated that my order was not able to get produced this model year and I believe it is mainly due the dealers lack of allocation to get the order accepted sooner. and now I expect I will be hit with a major price increase since I suspect I will loose the price protection on original deal when moving to the 23 model.
After meeting with dealer tomorrow I will return here with details.
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June 8, 2022 at 6:03 am #709404
pmanches54
ParticipantI was told just yesterday that the transporter driver who brought an HD into my dealership said there are well over 10,000 HD trucks sitting in Flint, MI. There are confirmed at least as many sitting in Oshawa. The truck that got dropped off had been built since last December, over six months. One can only imagine what will ever become of these trucks. Can you imagine the long term issues they will have? Wires and insulation chewed on and nests within. Techs will be chasing ghost shorts in these vehicles for decades to come.
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June 8, 2022 at 1:22 pm #709534
DandyDan
ParticipantAfter meeting with my dealer today, I learned I can get every option I had on the 2022 order, with the 2023 order and nothing on constraint at this time. Only issue is they don’t have pricing yet. They should have pricing about the time production begins in mid July. Also they will have new allocation then to get order accepted.
He told me they will treat me as well as they can on pricing but can’t commit to a number until the 2023 pricing is avail.
Of course if I don’t like the deal I can cancel at any time. -
June 12, 2022 at 12:37 pm #710153
dhannum1221
ParticipantI saw this forum and thought I would jump on the band wagon for waiting for our vehicles. I ordered my 2022 HD 2500 with what I wanted on February 9th 2022. The last week in April dealership contacted me and said that it is finished and out of production and sitting in Flint Michigan. Here we are middle of June and still no delivery. Contact the dealership and they say no change yet. Contacted dealership June 2nd and the said that it is still in transit. The truck is in Flint and I am just northwest of Chicago. If it is in transit why isn’t it here yet? unless there is another meaning for being in transit. It is very frustrating knowing that the dealership can’t do anything.
In the mean time I have to drive the truck I am trading in and adding more miles to it. Even though they said that the price they gave me for the trade in is locked in no matter what. It is still concerning wondering what kind of crap they will try to pull once the new truck comes in and it is time to turn over the one I have.Good luck to all waiting on their new rides.
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June 14, 2022 at 6:16 am #710462
pmanches54
ParticipantMy dealer got a 2500 High Country in last week from Flint. It had been sitting in a field since December along with according to the truck driver 10,000 others. Heard same thing happening in Oshawa too. Doesn’t make sense they keep building more instead of finishing those and getting them delivered!! Can’t imagine the field day mice and rodents are having in these trucks.
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June 12, 2022 at 2:00 pm #710154
Z15
ParticipantLogistics is all messed up right now. The rising fuel prices are a big problem. Friend drives for WM and he said it was costing $400 per tank when he stated 1.5 yrs ago and now its $1200 per tank. You don’t think that is affecting transit times? You bet it is because the companies that haul the cars have contracts to deliver so many per week. Once the reach that limit, the rest sit. Next week more arrive and more sit. These increased costs are slowing everything down. I know someone who waited almost 3-months for their Corvette after it was built. It arrived June 1. He got to talk to driver as he was there when it came off the truck. Driver told him they got lots of truck driver jobs open so there are a lot of loads just waiting to roll but no drivers! Federal laws limits hours truck drivers can drive.
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