mobile-menu-icon
GM Authority

2016 Acadia USB File Type

Viewing 1 reply thread
  • Author
    Posts
    • December 23, 2018 at 6:53 pm #520641
      sdhawk1953
      Participant

      My USB will not play mp4 files. If I convert to mp3 it works but that is a major ordeal. Is there an update that allows it to play mp4 files?

      • This topic was modified 6 years, 4 months ago by sdhawk1953.
    • January 2, 2019 at 4:14 pm #521629
      DjSker
      Participant

      I have a 2017 Acadia Denali and we have the two infotainment systems (DVD players) in the rear of the headrests of the two front seats for the kids. One of them stopped working, so GMC replaced one of them.
      I noticed the new one plays DVDs created from MP4s and the older one does not. I tried updating my system but it says my software is up to date. I have not tried music through the USB yet, but neither systems will play a movie through the USB.

      It is completely frustrating. I would go to GMC or at least call.

      I will be visiting them very soon for the discrepancy listed above.

      Good luck.

  • Author
    Posts
Viewing 1 reply thread
  • You must be logged in to reply to this topic.

Subscribe to GM Authority

For around-the-clock GM news coverage

We'll send you one email per day with the latest GM news. It's totally free.