quote
“It is my personal belief that they are uncomfortable being so open with the customer and feel such transparency is intrusive to their operations. “
quote
“I would bet that there were many dealers who felt that way as well… “
Some certainly do not like the transparency. Why? Because some sell cars which they have not yet earned allocation for and then blame GM for the delay. The vast majority of GM dealerships do not do this as they are astute enough to know that in this day and age, such practice will kill your reputation and sales.
For more info, I’ve written about this a while back:
http://gmauthority.com/blog/2010/02/gm-volt-hey-buddy-the-line-starts-back-there-well-not-really/
