Quote
“Having a consumer tracking line from start to delivery would be a big public relations win for GM.”
Not the way GM see’s it. Dealers don’t like this. After all, its not your vehicle till you pay for it, until then it belongs to GM and once it ships, to ALLY till the customer buys it.
Another hint to the slow delivery was in a recent news story I read somewhere (don’t recall). The news story said that Chevy was marketing the new Colorado’s and Canyon in certain parts of the country where prior sales of the models was the highest. Also, that they based production of the new models on past sales of the old model. One can deduce from this that deliveries to other locations suffer when vehicles destined for these hot markets take precedence. So your vehicle might be one of these low priority destinations. All the car companies do this, they call it target marketing. When the demand slows in the hot markets, the rest will start to move.
