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Reply To: 2024 Buick Envista ST order

April 6, 2024 at 5:59 pm #807373
kevin60
Participant

Just to add to the confusion we went to another dealership to look at an Envista that is neither the colour nor the interior that we ordered and they looked up the order number on our car. From their info it shows that this order doesn’t exist, not built, not shipped, not sold they think! So frustrating!!!!! Where do we go from here? Buick Canada gives erroneous information, selling dealer gives no info or wrong info, or more accurately just worse info. And dealership number 2 says that there is no traceable order in the system for our car from anywhere in Canada.. How are any of these scenarios plausible? Please, if anyone out there is an employee of Buick or GM and can explain, I would really appreciate it.

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