March 10, 2024 at 12:29 pm
#803422
Participant
Good luck dealing with customer care! I just had a issue with a Factory engineering defect with my Chevy Equinox that cost me $2028 to repair at a Chevy dealer. Customer care only relies on what the chevy dealer tells them. In my case the dealer service would not even reply to my Case with customer care. I had a Case #, my case has been closed without any alternative action available. 😡. The dealers don’t work for GM, there privately owned and only interested in making money. It took me 4 weeks of BS before it was a closed case. Fortunately for me I found a Class Action Lawsuit that was established a year ago for my same exact issue, I signed up for it.