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Reply To: Tracking my order?

#78123
Z15
Participant

Many dealers take orders from customers even though they know they only have a certain number of allocations. As with new models there is always more orders than allocations. Think of allocations as GM saying; we can only guarantee our suppliers can deliver the components to make this amount of vehicles.

DOSP – Dealer Order Submission Process

The weekly process consists of 4 stages.

1. Constraints Distribution – Dealers are informed on constraints to review before placing orders.

2. Dealer Order Submission – Dealers can order on Thursday, Friday or no later than midnight on Saturday. (You can submit orders earlier but you don’t know the constraints. (A Constraint is a limit placed on an specific build configurations.)

3. The 4-Pass Process – GM will attempt to place each dealer’s orders on Mondays using a 4-Pass process. (At this point a dealer may get more or less than was allocated, if they asked.)

4. Dealer Review-You can review your placed orders for changes or replacements until Tuesday at 9pm ET. That’s when the orders are sent to production control.

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