September 16, 2023 at 4:33 pm
#779774
Participant
I ordered a 2024 2500HD in lake shore blue on 7/19, after 2 calls to my salesman over 8 weeks , with no updates, called general manager on 9/13 and was told they had a vin number and a TPW of 9/11. Called salesman the next day to get the vin number only to be told they just got the vin and he had no idea of a TPW and I must of misunderstood the sales manager.
Stopped to another dealer to see a Equinox in the same color, they checked the vin and order number was told neither was valid. Also said a vin number was issued when build was completed. Called customer care with vin and was told order has been excepted, check with dealer for updates.
And now they go on strike!!