mobile-menu-icon
GM Authority

Reply To: New 8-speed unfair to early buyers of 2015 Yukon Denali with 6.2L V8 L86

November 20, 2014 at 2:31 pm #77485
derskine
Participant

“They don’t care about the customer.” Well, that’s correct; but, guess what…you’re not their customer. The dealer is their customer, not you. There you have it…a built in way to ignore an issue when it is inconvenient to fix the problem. GM will brush the problem off to the dealer. You think you’re a GM customer, so you debate the issue with GM (who doesn’t give a hang) and the dealer has a nice day because you’re bugging GM rather than Mr./Ms. Dealer.

Subscribe to GM Authority

For around-the-clock GM news coverage

We'll send you one email per day with the latest GM news. It's totally free.