January 3, 2023 at 2:54 pm
#740862
Participant
I called GM today to verify that my truck was indeed in Mexico not in NJ as I was told yesterday. I was outright told they elevated my claim again and a Supervisor would call me by business close today. Well guess what no phone call at all. The area GM rep that promised to call me in a couple of days on DEC 20,2022 has not reached out also. Very disappointing to say the least. This just goes to show you how GM really cares about their customers. What a disgrace the company managers are. Sorry just venting, I have now lost confidence in my dealership also.