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Reply To: Can Not contact GM, Is this on purpose?

October 13, 2022 at 2:12 pm #728993
Bk007
Participant

Same boat as everybody else. Truck was manufactured first week of July and has been sitting in Mexico waiting for shipment. Funny thing is a dealer who is roughly 4 hours away from me has on their lot one that is exactly as the one I ordered but according to information sticker on the door jam, it was built in September in Mexico and already delivered. I called gmc and spoke to one their advisor. She tried to me in contact with the shipping department but apparently the shipping dept. doesn’t talk to the public. She then gave the same old speech about quality control and parts shortage. If there was a quality problem, it would have been fixed by now. I did contact my sale representative she said that according to vinview, my truck was still showing in Mexico. She did say that another sales rep. was waiting on a suv order and it arrived the day but according to vinview, it was still sitting at the factory. Heads need to roll at GM.

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