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Reply To: Can Not contact GM, Is this on purpose?

October 7, 2022 at 4:26 am #727971
maxepr
Participant

So I contacted my dealer by stopping in, they looked up the truck I ordered a year ago and was built in April, the Gm team they contacted said the truck was still in the missing parts status, and when I contacted GM on their chat line the fulfilment team said my truck was waiting for pickup from a shipper status in Mexico. Someone is lying to me or my dealer. Again the truck is delayed another month, I was promised by an area Rep the truck would be delivered in October, Now its November with a maybe added on. I kind of do need a vehicle now for the upcoming winter. We are down to a ne car and a 18 year-old truck. Someone suggested writing to GM which I did, not even a thank you or acknowledgement of email received. Wow pathetic GM.

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