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Reply To: Can Not contact GM, Is this on purpose?

October 4, 2022 at 9:30 am #727429
SGarcia
Participant

maxepr,
I feel your frustration!
Its be going on a year now for me !
I’ve been able to get a regional rep involved.
She has been great in assisting me..
I was able to aquire her number by Corporate.
So write an email to Mary Barra and be polite and explain your situation. She won’t respond an executive secretary will. She will escalate the concern to that regional Rep. You must request this..
Once you get a response from them then you will be informed of the true nature of the hold..
Bare in mind that they will have some pull but not all issues will be resolved. Example .. Parts , Chips , ect…
Good luck !

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