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Reply To: Newbie with a Factory Order

#693764
JGW
Participant

I agree with 1nonlymre you should also ask your dealer for a copy of the sales order they submitted to GM, and they should have no problem providing this to you. This will show your sales order # and everything about your vehicle. Mine shows Event Codes which you can look up online (try googling GM order Tracking event codes). For instance mine as of Tuesday showed 3400 translating to “order for production and has been loaded onto the assembly plant computers”. The next one I’m looking for is 3800 meaning order produced and VIN is available. If your dealer is telling you that GM has accepted the order your event code should be 2000. I’m not aware of any delays regarding trucks with diesels as I mentioned earlier I ordered mine with the 3.0 Duramax and is scheduled for production next week. gdog6979 if it was me I’d go back to the dealership and not leave until I had all the answers I wanted and completely satisfied. Remember there’s lots of dealers out there. I live in AZ and am buying mine through a dealer in Wi. Good luck to you

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