December 15, 2020 at 10:06 am
#631721
WALI4VR
Participant
Have dealer let you and service manager take a ride in an identically equipped and same year truck. If it has the same shifting particulars it’s probably normal. If it does not act like yours contact Chevy customer service from the service managers phone at the dealership. Also state you want a gm engineer contacted as well as the dealers chevy service contact notified. Worked for me several years ago. GOOD LUCK.
Ps Stay civil and keep a log of everything, conversations phone calls, service department repair orders and when or where the problem occurs.