Reply To: Dim Low Beam headlights on SRX

This headlight issue is ongoing and the most ridiculous form of negligence I have ever seen. When I test drove my SRX I mentioned the dim headlights to the salesman and when I went back the next day to negotiate my purchase they assured me that the headlights had been checked out and were fine. I started a job last May where I commute 30 miles one way and that’s when I noticed how bad the lights were. I just hadn’t driven it at night that much before then. I even went to the optometrist thinking there was something severely wrong with my eyes. Nope! I have perfect vision and everything checked out great. I have ran off the road and nearly wrecked twice; once in the dark while it was raining and the other in the dark while it was snowing. Toward the end of the winter season I had cars honking at me thinking I only had parking lights on because my lights are so dim. I cannot even drive my car at night or close to dusk. In January, I received the letter from GM/Cadillac. Who has 1,600 or more dollars to put out up front for headlights on a car they just purchased? As soon as stimulus money came in late March or early April I went in search of headlights. Well, I was told by the Cadillac dealership that there was a national back order of the headlights that are supposed to fix the problem and I would have to go on a waiting list so they gave me a number to call GM. I called GM and spoke with someone who, not surprisingly, couldn’t understand a word I said but supposedly filed a claim. So folks, I’m paying for a car that I can only drive part-time, it’s dangerous, I’ve talked to 4 different car dealerships, parts stores and GM, and can’t get anything done. So frustrated I could spend every dime I have on another law suit!!!!!!!!!!! It’s hurting my soul to continue to pay for this sorry piece of crap vehicle.