Call CUSTOMER RELATIONS CENTER.
(for Chevrolet owners)
800-222-1020.
Mon-Sat, 8 a.m. – 9 p.m. (EST)
If your dealer is not assisting you. Customer relations will be able to help. The status updates are pretty generic but at least you’ll have some idea of where your car is. You should be able to get one of the following status codes.
100, Preliminary order accepted
2000, Order accepted by GM
2030, Order re-edited (if necessary)
2051, Order changed thru Web
2500, Order preferenced
3000, Order accepted by production control
3100, Order available to sequence
3300, Order scheduled for production
3400, Order broadcast
3800, Order produced
4000, Available to ship
4104, Bailment Invoice
4200, Shipped
4300, Intermediate Delivery
4B00, Bayed
5000, Delivered to the dealer
6000, Delivered to the customer
9000, Order Cancelled
