To say the least you are misinformed or don’t bother to understand who runs this site. I have no argument with you that the order tracking is not updating and that they could do a much better job but none of this tracking is provided by GM or a GM representative. This site has zero reflection on GM’s customer service.
If you want to know your order status, go to the Chevrolet website, initiate a chat session and give the GM rep there your order number. You will have your status in minutes.
