Hello nova72,
We understand your 2016 Regal has developed a crack in the left corner of the windshield and that you’ve been working with the dealer and our customer care team. We’re very sorry for the frustration this situation has caused. Please know we take this seriously and appreciate your loyalty to GM over the years. As a result, we’d like to review this further on our end. Could you please send us your VIN along with a picture of the windshield via email to [email protected]? You can put ATTN: Regal Windshield in the subject line. Once we receive your email, we’ll forward this information to the appropriate teams at GM for additional investigation and to ensure they’re properly notified of the concern. We hope to hear from you soon, and sincere apologies for the ongoing inconvenience.
Kind Regards,
Eddie A.
GM Customer Care
