JD Power & Associates News

Cadillac Ranks Third In J.D. Power 2025 U.S. Customer Service Index Study

With its SUVs and crossovers offering high satisfaction.

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GMC Ranks Well In J.D. Power 2025 U.S. Customer Service Index Study

Following a pattern it set in earlier years.

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Chevy Trucks Top J.D. Power 2025 U.S. Customer Service Index Study

Surpassing all other truck brands.

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Buick Ranks High In J.D. Power 2025 U.S. Customer Service Index Study

Though not quite as high as last year.

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EV Owner Satisfaction Improves, But Uncertainties Remain

One GM EV got an above-average score.

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Cadillac Ranks Well In J.D. Power 2025 U.S. Vehicle Dependability Study

After two years of rather blah performance.

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Chevy Ranks Very Well In J.D. Power 2025 U.S. Vehicle Dependability Study

With six vehicles among the most dependable in their segments.

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Buick Ranks Second In J.D. Power 2025 U.S. Vehicle Dependability Study

And tops among mass-market brands.

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GMC Canyon Wins J.D. Power 2025 Canada ALG Residual Value Award

Alongside three other GMC models.

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Cadillac Ranks Below Average In J.D. Power Winter 2025 U.S. Manufacturer Website Evaluation Study

A considerable decline since winter 2024.

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GMC Ranks Poorly In J.D. Power Winter 2025 U.S. Manufacturer Website Evaluation Study

A big change from its previous rankings.

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Chevy Ranks Third In J.D. Power Winter 2025 U.S. Manufacturer Website Evaluation Study

A strong improvement from last winter.

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GM Apps Rank Last In J.D. Power 2024 U.S. OEM ICE App Report

A startling change from last year.

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GM Financial Ranks First In J.D. Power 2024 U.S. Automotive Finance Digital Experience Study

Crushing the industry average.

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GMC Sierra HD Receives 2025 U.S. ALG Residual Value Award

One of three GMC models on the list.

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Buick Ranks Second In J.D. Power 2024 U.S. Sales Satisfaction Index Study

Though now overtaken by MINI.

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GMC Ranks Poorly In J.D. Power 2024 Mexico Vehicle Dependability Study

Mercedes-Benz and BMW models are supposedly more dependable.

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GM Financial Ranks Above Average In J.D. Power 2024 U.S. Consumer Financing Satisfaction Study

Despite consumer financing struggles.

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Cadillac Ranks Average In J.D. Power 2024 U.S. Sales Satisfaction Index Study

With results similar to last year.

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Chevy Ranks Average In J.D. Power 2024 Mexico Vehicle Dependability Study

Right in the middle of the pack.

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GMC Ranks Well In J.D. Power 2024 U.S. Sales Satisfaction Index Study

Outperforming all but a handful of brands.

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GM Brand Wuling Ranks Below Average In J.D. Power 2024 China Vehicle Dependability Study

Continuing a trend from last year.

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Cadillac Ranks Poorly In J.D. Power 2024 China Vehicle Dependability Study

With even more problems than last year.

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Chevy Ranks Below Average In J.D. Power 2024 China Vehicle Dependability Study

With a big fall from 2023.

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Buick Ranks Well In J.D. Power 2024 China Vehicle Dependability Study

About on par with last year.

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Chevy Ranks Well In J.D. Power 2024 U.S. Sales Satisfaction Index Study

Repeating last year's success.

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