JD Power & Associates News

GMC Ranks Well In J.D. Power 2024 Mexico Customer Service Index Study

Even as service reputation is slipping in the country.

Buick Ranks Well In J.D. Power 2024 China Customer Satisfaction Index Study

Continuing a two-year trend.

GM’s Wuling Ranks Last In J.D. Power 2024 China Customer Satisfaction Index Study

Worst in two different categories, in fact.

Chevy Ranks Above Average In J.D. Power 2024 China Customer Satisfaction Index Study

With some improvement over last year too.

Cadillac Ranks High In J.D. Power 2024 China Customer Satisfaction Index Study

Following good performance in 2023, too.

Cadillac CT4 Stands Out In J.D. Power 2024 U.S. Multimedia Quality And Satisfaction Study

Outdoing BMW and Jaguar.

Cadillac Escalade Shines In J.D. Power 2024 U.S. Multimedia Quality And Satisfaction Study

Taking first place from the Corvette.

GM Dealerships Rank Well In J.D. Power 2024 Canada Long-Term Customer Service Index Study

A notable improvement from last year.

GMC Ranks Below Average In J.D. Power 2024 U.S. Tech Experience Index Study

In a tough market for new tech.

Buick Ranks Low In J.D. Power 2024 U.S. Tech Experience Index Study

As owners have mixed opinions about new tech.

Cadillac Ranks Average In J.D. Power 2024 U.S. Tech Experience Index Study

Coming in seventh out of all brands.

Chevy Ranks Low In J.D. Power 2024 U.S. Tech Experience Index Study

As customers struggle to find a use for some new tech.

Customer Satisfaction Improves In J.D. Power 2024 U.S. EV Experience Public Charging Study

Though it's still an uphill battle.

Chevy Traverse Has Best-In-Class Seats: Study

Based on consumer survey responses.

GM Financial Ranks Below Average In J.D. Power 2024 U.S. Dealer Financing Satisfaction Study

Meanwhile, rising up in regard to individual rankings.

Buick Ranks Average In J.D. Power 2024 U.S. APEAL Study

With a slight improvement from last year.

Chevy Ranks Average In J.D. Power 2024 U.S. APEAL Study

Generally the same satisfaction level as last year.

Cadillac Ranks Average In J.D. Power 2024 U.S. APEAL Study

About the same as last year.

GMC Ranks Well In J.D. Power 2024 U.S. APEAL Study

Though not quite as well as in 2023.

Cadillac Ranks Average In J.D. Power Summer 2024 Website Evaluation Study

A few points above average.

Buick Ranks Below Average In J.D. Power Summer 2024 Website Evaluation Study

The lowest rankings of GM's mass-market brands.

GMC Ranks Second In J.D. Power Summer 2024 U.S. Manufacturer Website Evaluation Study

Coming in behind Chevy.

Chevy Ranks First In J.D. Power Summer 2024 U.S. Manufacturer Website Evaluation Study

A notable jump from Winter 2024 study results.

EV Consideration Low For New-Vehicle Shoppers In Canada, Study Finds

Down three percentage points from the year prior.

Chevy Ranks Well In J.D. Power 2024 Mexico Sales Satisfaction Index

Marking a year-over-year turnaround.

GMC Tops J.D. Power 2024 Mexico Sales Satisfaction Index

A dramatic change from last year's performance.

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