Customer Loyalty News

Cadillac CT5 Wins S&P Global Mobility 2023 Luxury Small Car Loyalty Award

Knocking the Tesla Model 3 off the throne.

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GMC Sierra HD Wins S&P Global Mobility 2023 Heavy-Duty Pickup Loyalty Award

Sierra HD buyers tend to purchase one again.

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Chevy Bolt EV, Bolt EUV Win S&P Global Mobility 2023 Small Car Loyalty Award

Buyers of the Bolt EV love it enough to buy another.

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GM Wins S&P Global Mobility 2023 Overall Loyalty Award

For the ninth consecutive year.

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GM Customer Loyalty Improved In Q2 2023

Holding second place in customer fidelity.

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GM Financial Consumer Loyalty Remains Strong, Study Finds

Jumping two spots.

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Chevy Brand Second In 2023 Automotive Loyalty Rankings

Ford was first.

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Here’s How GM Remained On Top In Manufacturer Loyalty In 2022

Two big factors contributed.

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GM Top Manufacturer For Automotive Loyalty In 2022

The eighth consecutive loyalty win for GM.

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Chevy Silverado HD Wins 2022 Automotive Loyalty Award

It took first place in the Heavy-Duty Pickup division.

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Chevy Bolt EV Wins 2022 Automotive Loyalty Award

In spite of the nameplate's extensive recall.

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Chevy Tahoe Wins 2022 Automotive Loyalty Award

The win comes despite tough conditions for customer loyalty.

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Chevy Equinox Wins 2022 Automotive Loyalty Award

Winner among Small Utility vehicles.

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Chevy Corvette Wins 2022 Automotive Loyalty Award

The Vette is a repeat winner.

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Sierra HD Customer Is GMC’s Most Loyal

Roughly twice as loyal as the average customer.

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GM Dealers Rank Well In J.D. Power 2022 Canada Long-Term Customer Satisfaction Index Study

Ford dealers, by comparison, were below the industry average.

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Chevy Bolt EV, Bolt EUV Buyers To Get Retroactive Discount

GM lowered the price of the Bolt EV and Bolt EUV by roughly $6,000 earlier this year.

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Cadillac Escalade Earns IHS Markit 2021 Loyalty Award

Escalade buyers are highly likely to buy another one at some point.

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GM Top Manufacturer For Automotive Loyalty Again, Says IHS Markit

The seventh consecutive year it has earned this distinction.

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Cadillac Low In Consumer Reports Automotive Brand Ranking

The top-performing brand in this analysis was Subaru.

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43 Percent Of Pickup Owners Plan To Own An Electric Truck In Next Decade, Study Says

More pickup owners want an EV than we assumed.

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General Motors Launches New GM Rewards Loyalty Program

The automaker also launched a new My GM Rewards credit card this week.

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General Motors Brands Top J.D. Power 2021 U.S. Sales Satisfaction Index Study

GMC led the way among all mass-market brands.

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GM Brands Rank Low In J.D. Power Automotive Brand Loyalty Study

GM has room to improve with regard to customer loyalty.

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GM Financial Ranks Mid-Pack In J.D. Power U.S. End Of Lease Satisfaction Study

Ahead of Chrysler Capital, but behind Ford Credit.

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GM Brands Perform Well In J.D. Power 2021 Customer Service Index

This study ranks customer satisfaction with regard to dealers and service facilities.

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