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OnStar Launches All-New Active Monitoring Service

Responding to the demand for greater safety from the country’s customers, General Motors has just launched an all-new OnStar active monitoring service in Brazil.

View of a woman reflected in the rearview mirror pressing the OnStar button.

The automaker’s telematics technology platform launched the all-new active monitoring service called “Safe Accompaniment” in the Brazilian domestic market, the country with the largest number of OnStar subscribers in all of South America. The new service leverages the GM subsidiary’s robust communications infrastructure and is a unique option in the Brazilian automotive industry, where local customers are increasingly seeking more safety options.

“Research shows that safety is the main concern of Brazilians,” said Connected Services Director at GM South America, Jaime Gil Toledo. “Safe Accompaniment was designed to offer our customers another tool to reinforce their protection. It is an exclusive differential of Chevrolet, which has the largest vehicle connectivity structure in the region,” he added.

Notably, OnStar’s all-new Safe Accompaniment service allows the user to request the GM connectivity platform’s Call Center to monitor the route and in-vehicle activities for a specific period. The feature is especially useful in situations such as entering garages at critical times, driving through unsafe areas, dark places with little traffic, or when the driver feels vulnerable, without requiring an identified event.

Activated by pressing the blue button on the GM platform, OnStar’s new Safe Accompaniment feature allows you to contact an advisor who will monitor for sounds and potential crimes via geolocation and active listening in the cabin. If the operator detects a situation that compromises the safety of vehicle occupants, they will immediately notify authorities and implement an emergency protocol to provide the necessary assistance.

The all-new OnStar Safe Accompaniment service is now available in all Chevrolet vehicles equipped with the connection in Brazil, where it was developed by GM’s local engineering department based on driver demand in the region. The service was first launched in Argentina in March 2024 and officially arrives in Brazil through the Protect or Protect & Connect plans, available from the Chevy Onix to the Chevy Silverado.

Deivis is an engineer with a passion for cars and the global auto business. He is constantly investigating about GM's future products.

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Comments

  1. Big Barra is watching you.

    Reply
  2. “OnStar Launches All-New Active Monitoring Service For People Who Live in Sh*tholes.”

    FIFY.

    Reply
  3. Great service to offer!

    Reply
  4. if onstar is so commited why did they NOT have an update available at our cost to update all the chevy vehicles when phone co stopped using the older analog 2G early cell systems my wife had to drive home late at night sometimes so we would talk hands free it was not the same when onstar was turned OFF

    Reply
  5. Karentech!

    Reply
  6. Mary says I’m like big sister not like big brother that those mean men were.

    Reply
  7. what a joke this is. Learn to defend yourself. When seconds count, cops are 10 minutes away. And after Onstar calls police several times for “false alarms”, how incentivized are the police going to be to show up, because in the back of their mind they are thinking, “Another false alarm” ..

    Reply
  8. Some of you missed the country listed in the article, Brazil. I worked (retired now) for gm and traveled to our engineering center and assembly plants in Brazil. I never felt safe in that country. gm provided us a company driver and car with bullet proof glass. This OnStar feature may save you there.

    Reply
  9. It sure would be nice to have in this country again for the safety and security aspect. GM crapped on most of the people that had it. Then they started selling data and eavesdropping. The concept is good just not GM’s whoring of the marketplace.

    Reply
  10. I buy a gm car or truck.
    The car or truck spies on me.
    Uses a catchy title like “Safe Accompaniment”
    Will allegedly make me feel warm and cozy.
    The car makes its report on me to gm.
    gm sells the info to a third party.
    My insurance company buys my information from said third party.
    My auto rates mysteriously go up.
    The nerve of these people.
    Yeah, I’m in!

    Reply
    1. I won’t buy gm because of OnSpy.

      Reply
  11. I let my subscription expire for a reason. This is another one

    Reply
  12. Ive had a poor experience with onstar and would never recommend it to anyone

    Reply
  13. Wow, this is great. I can pay OnStar several hundred dollars a year for the service (which is why I let mine expire after the grace period) and they then can sell my data and make even more money. I should at least get dinner before I get screwed…

    Reply

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