The all-electric Cadillac Celestiq is nothing short of the most-expensive vehicle that Cadillac has ever made, starting around $340,000 and offering an extreme level of customization, as GM Authority covered previously. With that in mind, the Celestiq should offer a service experience that matches its eye-watering price tag, and to that end, GM has announced it has now trained a group of technicians to support Celestiq service as part of the first Celestiq Master Technician Master Class.
As part of the class, technicians gained hands-on experience, as well as utilized advanced technology such as augmented reality.
Per General Motors, over 60 certified technicians from across the U.S participated in the program, which was held at the GM Global Technical Center in Warren, Michigan. The first part of the program took place at Cadillac House at Vanderbilt, where clients are invited to customize their vehicles with an array of bespoke options (check out our in-person tour of the facility here), followed by a visit to the Artisan Center where the Celestiq is assembled by hand. The training concluded at the Service Learning Center, where technicians learned about various aspects of the vehicle, such as its control systems, infotainment components, and access features.
The training also included augmented reality lessons, which allows technicians to work with engineers in real-time to diagnose issues and improve service efficiency, no matter where the vehicles are located.
“As we move forward, our focus remains on delivering a client experience rooted in quality and assurance,” GM states. “The Celestiq Master Technician Master Class is just one of the many ways we are preparing our technicians for the future of service excellence.”
For reference, the Cadillac Celestiq is built on top of the GM BEV3 platform and utilizes a 111 kWh GM battery pack, as well as a pair of GM drive motors, with maximum output rated at 600 horsepower and 640 pound-feet of torque.
Comments
“…delivering a client experience rooted in quality and assurance..”
Wow. That’s about as Kamal-like a vague statement as they come.
🙄🙄🙄🙄🙄🙄
ROFLMAO…SPOT ON !!!
Why is this absurdity still scheduled for production?
Because it has demand from lots of clients.
DOUBT THAT…ugly car and at $300k plus, you can buy a Bentley
Yeah and people in this price bracket don’t care about price they care about uniqueness and one of one. The Cadillac is the new one on the Block and is attracting a LOT of attention from well off clients.
Beachy 29579, New technology is leaving the knuckle draggers behind, as it has done throughout history.
Technology will continue to move forward no matter how much you naysayers kick and whine.
With Trump reinstituting the 2017 tax breaks for the rich there will be plenty of people that can afford these vehicles. Pocket change, for most of them.
It just keeps getting fuglier.
Has anyone actually bought one of these ugly things????
Yes, GM has the first full Model Year spoken for.
Fake news from GM, even if it’s true GM is having all kinds of problems starting production, remember the news from GM that production started in January 2024, well its almost March 2025 and retail sales are still zero.
They can’t even build the Corvette after 5yrs,,,MEH thinks they can build this? MEH must work for GM
Can’t make the Corvette what? They have plenty C8s on the roads now and plenty more models to come.
They started production and after that we had dozens of test vehicles made. It will be the customer cars later this year.
whats that–2 sold??
over 1000.
Meh,
Can you provide a citation? I’ve tried to find info on Celestiq production or sales and I’ve seen nothing. As has already been mentioned GM claimed last January that production was underway. Later they said it would begin in the fourth quarter of ‘24. That apparently didn’t happen either.
Given the intended buyers for this product I have to believe if over 1,000 Celestiqs actually existed, there would be many on social media by now.
I’m talking 1000 people lined up and getting theirs designed.
Looking at some news sources there is at least one confirmed Delivery in Canada.
I guarantee that nobody in these forums is the target for these vehicles.
well that’s a given.
Meh,
With all due respect, people “lined up” is not the over 1,000 sold you earlier stated. GM has an unfortunate history of overstating demand for all of their EVs. They said they had 90,000 orders for the Hummer and IIRC 200,000 for the Silverado EV. Neither ever materialized so when GM says the Celestiq is “sold out” for two years but they’ve seemingly built no customer cars over a year after they said production had begun, I’m very skeptical.
As I said I think the young nouveau riche demo GM is targeting for Celestiq would be posting about their purchase or even the commissioning of a vehicle on social media. Instead it’s radio silence from GM and from the public. I’m not pretending to know what’s going on but I do think it’s appropriate right now to question the validity of GM’s claim that Celestiq production is sold out for two years or about 800 units. I would renew my request for a source that “over 1,000” have been sold.
Sadly, the new administration doesn’t want any of the new jobs that have been or will be created by including alternatives to oil and gas to the energy production mix, so all these new Celestiq technicians will soon be unemployed. In fact, lots of people will find themselves newly unemployed within the next year, as an economy that was the envy of the world just a few months ago becomes more and more like that of Russia. To all you, trumpers, putin says thanks!
shut up!
The truth hurts, doesn’t it?
What planet have you been on where the economy has been great the past 4 years??? LOL!
Right here on this planet. Where our economy was better than anywhere else on it. Name another country that recovered from the pandemic as quickly as we did.
eskothomson, it may have recovered even quicker had any of Trump’s suggestions actually worked. Drinking bleach, shining a bright light down your throat, taking “Ivermectin”, a livestock dewormer.
Given the primitive technology of EVs, heavy expensive batteries, expensive electric motors, and battery chargers that start to charge very slowly when the temperature drops below freezing and stop charging altogether when the temperature drops below zero, until these issues are resolved EV sales will remain low.
Are you actually that stoopid to have posted this ? yep. UAW estimates are that over 50% of UAW employees will disappear if these silly EV energy hogs go into full production and eliminate buyer’s from purchasing ICE vehicles. Get a clue.
If Celestiq is like the other Ultium products, they’ll for sure need service technicians in case someone actually orders one.
When I took my Cadillac in for a simple repair, they denied my warranty, said a rodent had eaten through the wiring and one connection, and it would be $800.00 to fix it.
I went to a junkyard, cut off a connector end, the junkyard gave it to me for free, and I soldered it in. Took me under an hour to fix by myself.
I don’t trust those knuckle dragging Neanderthals at any dealership that call themselves mechanics or technicians. They are nothing but parts replacement jockeys.
Sounds like you’ve got a rodent problem, not a Cadillac Dealer Service problem.
Let’s hear for Cadillac’s service after the sale, maybe that’s why Mercedes-Benz’s USA sales have topped 300,000 units annually for 13 consecutive years (2012-2024), while Cadillac struggles to sell 100,000 units/year in the USA.
M-B has 18 models (including work Vans) while Cadillac has currently 9 models.
From the side view, the vehicle is good looking, sorta’/kinda’. From the front….the word is FUGLY ! Fix the front styling and drop an L87 6.2 supercharged into it.
Front is fine, and No.
And obviously, you have your “taste” in auto styling in your Mouth and are another EV fan-boy/girl. Go buy one if you love it so much…..what’s that ? You can’t ? awww poor baby.
Friend of mine bought a used Datsun 240Z back in the day. Tires kept wearing and took it to have an alignment. Found out the car was a front and rear clip of two wreaked cars welded together. This image Caddy looks much the same, side view, but two different models welded together. JMO. We recently bought our unfortunately first and last new Cadillac, a 2024 XT4 Premium Luxury this past August and love it. We have no need for EV or Escalade so Cadillac has lost us as a future customer. BTW, used car dealer gave my friend a black ‘77 Trans AM to replace the 240Z. It blew up a couple of weeks later!