Some 2024 Cadillac Lyriq Units Will Need A Comprehensive Software Update
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General Motors has released a Customer Satisfaction Program (CSP) for select units of the 2024 Cadillac Lyriq for a series of software updates.
CSP number N242442960 applies to certain units of the 2024 Lyriq that may require software updates that improve the customer experience and optimize future over-the-air (OTA) updates. This should take certified GM technicians less than one hour to perform. Interestingly, examples in dealer possession can’t be sold or released until the software update is performed.
It’s unclear at this time how many Lyriq units are covered by this Customer Satisfaction Program. GM also points out that units involved in recall N232431050 must receive that software update before proceeding with this one, if not already done.
In other Lyriq-related developments, General Motors recently issued a recall on select units of the all-electric luxury crossover’s 2023 and 2024 model years due to a problem with the Electronic Brake Control Module. Fixing the issue will require an over-the-air-update, performed either by the vehicle owner or by a dealership.
As a reminder, the Cadillac Lyriq is available with two powertrain configurations, including a RWD version that boasts a single motor mounted on the rear axle that’s rated at 340 horsepower and 325 pound-feet of torque, along with an AWD variant that features a pair of electric motors – one per axle – developing a combined 500 horsepower and 450 pound-feet of torque. Both setups utilize GM Ultium battery and GM Ultium Drive motor technologies for propulsion. Regarding range figures, the current 2024 Lyriq RWD variant is capable of mustering 314 miles on a full charge, while the AWD version is rated at 307 miles from a full charge.
Under the skin, the Lyriq is underpinned by the GM BEV3 platform, while production takes place at the GM Spring Hill plant in Tennessee.
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Clearly, rushed out half-baked like all of GMs other recent EVs.
Lyriq has been the most software stable out of all of them, and this update is to prepare it for the OTA improvements.
More issues with in-vehicle Big Brother life-monitoring system.
…. oh the Humanity .
There is no issues, this is just updating vehicle to the latest firmware for OTA.
I am old enough to remember (I was a kid but I remember) when GM downsized their entire full-size lineup in the fall of 1976 and launched 11 totally new B, C, and D body models. They did it on time and without any delays. One year later, in 1977, they brought out eight all-new and radically different mid-size A body and A-Special models. Then in 1978, they launched three new luxury coupes on the E body platform. Six months later there were four all-new X-body FWD compacts.
They completely redesigned their extensive portfolio of products with many new engines and almost every GM plant involved and did so in just over three years (September of ‘76 through April of ‘79) . The new products were so good, except perhaps the X, and the rollout so efficient that they nearly put Ford out of business and they drove Chrysler to bankruptcy and into a bailout by the US government. The rapid-fire succession of so many new vehicles must have been a blur to their rivals.
Based on what I’ve seen lately with the painfully slow and problematic Ultium EV rollout, I don’t believe today’s GM could replicate what their mighty forebear achieved before the digital age of instant communication and computerized design which makes everything move much faster and more efficiently.
Today’s GM has struggled to launch a half dozen new EVs in a similar timeframe and they’ve been plagued with problems including stop-sale orders. They also haven’t found anything near the instant consumer acceptance that the 26 all-new products GM delivered in the late 1970s found. Back then GM set out to radically remake their lineup for changing times and succeeded. Today with a similar mission, GM seems to be failing.
Apples and Oranges. The industry is not what it once was 50 years ago.
No company can accomplish that feat today unless it’s heavily subsidized by the government (like the Chinese EV brands) and even then, they’re not swapping out entire platforms in under four years.
You also forget that in spite of all of those new models, GM’s quality control got increasingly worse. Several models sold at Chevy, Buick, Pontiac, Olds, GMCs and even some Caddys were exact copies of one another. A practice that continued for decades as GM declined so much that it had to file for bankruptcy protection.
GM became the king of badge engineering and extreme cost-cutting and was a shell of it’s former self by the start of the 80s when the Japanese automakers finally started making inroads.
Let’s take off the rose-colored glasses, shall we?
Is the X car the best example to cite when talking about how smooth GM launches used to be?
What about the other Ultium platform cars? They are passing through very similar calvary.
They are on later builds of software for their modules aside from the Hummer.
GM is a shell company. It has purchased its engineering from 3rd party companies for years. The accountants and Harvard idiots cost cut the company to a non competitive state. They made them more money for a few quarters, now they pay the price. The outsourcing to 3rd parties has left them a hollow shell. The Bolt battery debacle made a huge mess of things.
LG made everything for them and left GM’s reputation in the EV space in tatters. Now the Ultrium batteries made again by LG in cooperation with GM lags behind others in charging speed and power density. The inability to manufacture and engineer things inhouse has made them uncompetitive in the EV space. Note, those that lead make batteries, use 48V to reduce weight, use giga casting to stiffen the body, reduce costs and build time. Over 50% of the market would do just fine with EV’s and GM is not ready with anything that competes with todays offerings. Honest question will GM last long enough to catch up?
Sales wise, GM will be fine. Cadillac however will be reduced to selling Escalade variants.
Lyriq is the 2nd best selling Cadillac and this article is just about updates, no issues.
I am not so sure. The Blazer and Equinox was supposed to be the working parents machine but the prices are through the roof. GM also lost almost all their sales in China, so their market is shrinking quickly. In the US the most American made car is not GM or Ford. Its Tesla.
Tesla shill.
I have owned about 6 or 8 GM made cars. Chevys and Buicks. I can even say I like the new Lyriq, but cant afford one. Facts are not in GM’s favor. They hurt themselves. So we will see how this all turns out in the next few years.