General Motors has released a Service Update for select units of the Cadillac Lyriq, Cadillac XT5, and Cadillac XT6 for unpainted doors.
Tagged as N242449880, this Service Update is related to a condition where certain 2024 Cadillac Lyriq, 2024 Cadillac XT5 and 2024 Cadillac XT6 examples may have unpainted left interior rear doors. To fix this issue, certified GM technicians are to inspect affected vehicles and recoat the inner rear door as necessary. Notably, it should take techs anywhere from 2.5 to three hours to correct this inconvenience.
It’s worth noting that it’s currently unclear how many units are involved in this Service Update.
As a reminder, while the Lyriq is a relatively new model in the Cadillac lineup, both the XT5 and XT6 are likely on their way out. In fact, the two luxury crossovers weren’t even confirmed for the 2024 model year until March 2024. While the XT5 and XT6 are due for a second generation for the Chinese market, their future in the North American market remains unclear.
Under the hood, both the Cadillac XT5 and Cadillac XT6 offer the same drivetrain configurations, which include the turbocharged 2.0L I4 LSY gasoline engine, rated at 235 horsepower and 258 pound-feet of torque, and the naturally aspirated 3.6L V6 LGX gasoline engine, rated at 310 horsepower and 271 pound-feet of torque. Regardless of powerplant options, the two luxury crossovers both feature the GM nine-speed automatic transmission as standard equipment, along with standard FWD and optional AWD.
Meanwhile, the Cadillac Lyriq is available in two configurations: a single motor setup that develops 340 horsepower and 325 pound-feet of torque and a dual motor system – one on each axle – that produces a combined 500 horsepower and 450 pound-feet of torque. GM Ultium battery and GM Ultium Drive motors technologies provide the motivation.
Under the skin, the XT5 and XT6 ride on the GM C1 platform, with production taking place at the GM Spring Hill plant in Tennessee. As for Caddy’s all-electric crossover, the Lyriq is underpinned by the GM BEV3 platform and is produced at the same Spring Hill facility.
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Comments
THE QUALITY CONTROL GETS BETTER AND BETTER
What’s wrong Mary didn’t you see them going out with No paint maybe the quality control manager was sent to China .. Mary please move to China . Know you don’t care you are loosing buyers and me i don’t want the government EV’s and i along with others the New XT5 here in the states without that I’m gone
you can’t tell my nobody at the factory noticed this.,….wtf
So you expect Mary to sand there and watch the paint process???
Mary Buick Envision Made in China-Barra wouldn’t know where to start, probably has no idea on how to remove a door panel.
EMBARRASSING!!
Someone needs to lose their job over this!!!!!
How bout it MARY?
Now come on..
The empowered to stop the line UAW interior trim installer(s) must really give a hoot about quality!!!
The robot fell asleep and no one noticed. Or maybe it ran out of paint. Automated. Skilled Trades and QC dropped the ball .
Makes you wonder what else they forgot….
A lot more.
Union workers ☝️ Theses worker must be stoned. Something is seriously wrong at little gm. Life long customer, but this is ridiculous !
It has nothing to do with the workers- the onus falls on the management who let this embarrassment happen.
How could it have nothing to do with the workers? Are we supposed to believe that management is assembling the vehicles?
Management runs the line. If an assembly worker stops the line to point out the problem, a manager typically will start the line back up and tell you “we know”. This was likely a quality manager or someone in repair that shipped that.
A quality manager would never ship that, nor would anyone in repair. Quit playing the blame game.
Interior trim is assembled to the the door panels in an off line operation, with good lighting WHERE IT SHOULD HAVE BEEN CAUGHT! Sometimes that is done by an in plant assembly supplier, don’t know the situation in Spring Hill, TN. Regardless the quality culture is in question for a Cadillac which at one time was “the standard for the world.”
Having said that, interiors do not have good lighting in assembly plants, interior trim is such these days that painted metal is not visible, so I understand how this could have been missed on the final assembly line.
For all the people that keep saying why this was caught. For all we know this might be under the door panel. So it would only be seen while the interior door panel wasn’t on.
Even a line assembler should have stopped the production line and brought this to a supervisor’s attention immediately. Don’t praise your quality control when such a blunder is allowed to go forward. AND, if you listen to your customer base, bring the new XT5 to America, and produce it here in America. We don’t want electric shoved down our throats.