GM has released a new service update bulletin regarding an issue with internal transmission components of select Buick Encore GX crossovers.
According to Service Update N242446290 published in June 2024, certain 2024 Buick Encore GX units may have a condition in which the clutch backing plate retaining ring and/or the clutch piston retaining ring inside the transmission are of specification. Vehicles affected with this condition will need a replacement of the clutch piston housing, performed at a GM dealership.
The bulletin points out that it only involves vehicles in dealer inventory, and the repair will be eligible until July 31st, 2025. Involved vehicles are marked “Open” on dealers’ Investigate Vehicle History screen in the GM Global Warranty Management System. This is not a recall, but affected vehicles must be held at the dealer until the fix is completed.
It’s unclear at this time exactly how many units are affected by this mechanical issue. The service update rounds up the Buick Encore GX mentioned above, but also the 2024 Cadillac XT4, the 2024 Cadillac XT5, the 2024 Cadillac XT6, the 2024 Chevy Traverse, the 2024 Chevy Traverse Limited, the 2024 Chevy Blazer, the 2024 Chevy Trailblazer, the 2024 GMC Acadia and the 2024 GMC Terrain.
As reminder, the 2024 Buick Encore GX is equipped with either the turbocharged 1.2L I3 LIH developing 137 horsepower and 162 pound-feet of torque matched to the continuously variable automatic transmission, or the turbocharged 1.3L I3 L3T generating 155 horsepower and 174 pound-feet, managed by the CVT or the nine-speed automatic. The Encore GX features a front-wheel drivetrain as standard, while AWD is available as an option.
The Buick Encore GX rides on the GM VSS-F vehicle set, while assembly takes place at the GM Bupyeong plant in South Korea.
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Comments
How can this affect the 8-speed, 9-speed and the CVT? Very weird.
Its most likely the eight speed that’s what’s in the 24 traverse
2024 Buick Encore GX units may have a condition in which the clutch backing plate retaining ring and/or the clutch piston retaining ring inside the transmission IS OUT of specification.
Missing operative word is “OUT”. And not plural it’s an “IS”.
Thanks mv. I just can’t understand why, either the ‘writers’ don’t proof-read what they post, or that they just don’t know/think about -what they’re writing about!
Am I missing something? Why isn’t this a recall for all affected models?
My question exactly.
Seems very strange that all the affected vehicles are still on Dealer lots.
How lucky is GM that no bad units have been sold to customers?
would cost the company to much money, simply the money and not the customer.
If coved , how long do I have at no cost?
hey, guess what the one I bought was not held at the dealership. It went home with me, and within one week the car was causing me problems and ended back in the shop. I would not have bought this car is I had known it had this problem
Our 25 Encore GX had to be towed to the dealer because of this problem. Three days after we purchased.
There’s no ETA on the fix.
We’re thrilled