The Chevy Bolt EV and Chevy Bolt EUV ranked well in the J.D. Power 2024 U.S. EV Experience (EVX) Ownership Study, both scoring above the segment average.
The U.S. EVX study, currently in its fourth year, evaluates owners’ experiences with new EVs in the first year of ownership. The 2024 iteration of the study examined 10 areas to determine an individual vehicle’s score. This includes accuracy of stated battery range, availability of public charging stations, battery range, cost of ownership, driving enjoyment, ease of charging at home, interior and exterior styling, safety and technology features, service experience, and vehicle quality and reliability. Vehicles are scored on a 1,000-point scale.
Responses for this year’s study were collected from 4,650 owners of 2023 and 2024 model-year battery electric vehicles and plug-in hybrid electric vehicles. The study was fielded from August through December 2023.
In the mass market segment, the Mini Cooper Electric led with 770 points, followed by the Ford Mustang Mach-E (764), Hyundai Ioniq 6 (759), Kia EV6 (739), and Nissan Ariya (739). The Chevy Bolt EV scored 733, while the Bolt EUV ranked slightly better with 738 points, placing them well above the segment average of 718 points. On the other end of the spectrum, the worst-performing vehicle in the segment was the Bolt EV’s closest competitor, the Nissan Leaf (651).
Other key findings from the 2024 EVX Study indicated that EV owners are increasingly dissatisfied with public charging. This is especially true among non-Tesla owners. Meanwhile, first-time EV owners are more satisfied with their vehicles than returning EV owners, and owners of mass-market EVs reported fewer problems than owners of premium (or luxury) EVs.
As a reminder, the 2023 Bolt EV and Bolt EUV production wrapped up at the GM Lake Orion plant in Michigan on December 20th, 2023. However, the Bolt EV will return with a next-gen model, which will be based on the 2023 model year. Additionally, it will feature LFP (lithium iron phosphate) battery cells, a first for Ultium platform vehicles.
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Comments
It’s nice to see positive Bolt EV comments for a change… Bill Howard how do you like the 2023 Lyric? I honestly think it’s a nice looking ride although I sure am the surprised the EV haters haven’t wrote anything yet lol!
Happened to go to a club meeting last night and spoke to someone who say in my back seat for an extended period. Said the seats were as comfortable as could be.
Must not have had an issue with the kid stuff. Of course, I have a 2023 Luxury Lyriq and I don’t know what the 2024 back seats are like.
GMGUY:
I’ve grown to like it, and the car’s styling sells itself. I have only a RWD model, (most everyone spends extra for 4WD) but 340 HP is the most powerful car I’ve ever owned. I had a 4wd loaner and it’s 500 HP scared me, the car had so much power. Seems like at least double mine.
It’s a very quiet car. Negatives for me are that huge dashboard with mostly touch controls which don’t respond to my fingers. Whereas Bolt’s touch screen is no trouble. You would have to try it to see if you can live with it.
I wanted a decently sized station wagon with decent range. Most get around 320-330 miles.
I find it interesting that they will sell these in France, since to me the car looks like an upscale French Citroen. I bet for that reason alone it will be a sales winner there.
Here in the States it’s a great value compared to competition which is $10,000 more and probably not as reliable. I got the smaller tires since I learned to hate low profile wagon wheels that ruin the tire and rim with every pothole with my former ELR Caddy.